Robert Madden | Page 10
Client Advisor
BMW of West Chester
1275 Wilmington Pike
West Chester, PA 19382
Dealership Experience
7 yrs
Industry Experience
7 yrs
173 Reviews
Write a Review173 Reviews of Robert Madden
May 03, 2023
I enjoyed working with Robert Madden. He's a very skillful sales advisor who helped me to minimize the sometime tedious and worrisome process of buying a car. He was always a step ahead o He's a very skillful sales advisor who helped me to minimize the sometime tedious and worrisome process of buying a car. He was always a step ahead of me in explaining questions or concerns I had about purchasing a used car. The added bonus for me was Robert's demeanor- he is friendly and engaging so I was never reluctant to repeat questions to him about matters that he had already addressed. More
Other Employees Tagged: Wilmer Rodriguez, Frank Adinolfi , Noel Montesano
April 05, 2023
Working with Robert was a pleasure! He was very helpful in expediting the purchase of my X7. Nice to get such personal service as I navigated the financial and legal administrivia. W He was very helpful in expediting the purchase of my X7. Nice to get such personal service as I navigated the financial and legal administrivia. Would highly recommend contacting Robert if you are looking for your next ultimate driving machine. More
March 24, 2023
Although my purchasing experience from start to finish was less than 24 hours (and I was buying a used Mercedes, not a BMW) my Client Advisor, Robert Madden, could not have been more attentive, considerat was less than 24 hours (and I was buying a used Mercedes, not a BMW) my Client Advisor, Robert Madden, could not have been more attentive, considerate and professional. I am thrilled with my purchase, the pristine condition in which it was presented to me (for a very low mileage 2016 vehicle) - and I would highly recommend this dealership based on my experience. More
Other Employees Tagged: John Keenan
March 15, 2023
Robert is a man of his words. Smart, diligent and very professional. I would recommend him to anyone looking for a bmw car. I see Robert climbing the corporate ladder with ease. Smart, diligent and very professional. I would recommend him to anyone looking for a bmw car. I see Robert climbing the corporate ladder with ease. He has his head on a bright shoulders! Sky is the limit to what he will become in his career in the near future with his demeanor! More
Other Employees Tagged: John Keenan
December 19, 2022
Robert Madden provided outstanding sales and support for my 2023 M550i XDrive build and purchase. He kept me in the loop during the entire process and even assisted with an unexpected issue with my trade i my 2023 M550i XDrive build and purchase. He kept me in the loop during the entire process and even assisted with an unexpected issue with my trade in vehicle. The entire Otto’s team is pleasant and helpful which made my entire experience pleasant. Thank you ! More
Other Employees Tagged: Wilmer Rodriguez , Noel Montesano
December 15, 2022
I had a very positive experience at Otto’s BMW. I ordered a BMW i4 back in April during a period of very high demand for that model. Otto’s placed the order with no markup, unlike other BMW deale I ordered a BMW i4 back in April during a period of very high demand for that model. Otto’s placed the order with no markup, unlike other BMW dealers in the area. Robert Madden, my client advisor, was very honest about the order timeline that was anticipated to take approximately a year. Fortunately for me, someone could not take delivery of their order and I was able to make the purchase earlier. Again, Otto’s did the transaction at MRSP and there were no surprise fees, charges, or hard sells for addition items. I really enjoyed working with Robert and Otto’s BMW and would highly recommend them to others looking for a new BMW. More
December 15, 2022
Robert was a great advisor. He was friendly, knowledgeable and efficient. He showed me exactly the cars I wanted to see and guided me toward what worked best for my needs. I He was friendly, knowledgeable and efficient. He showed me exactly the cars I wanted to see and guided me toward what worked best for my needs. I would definitely go back to Robert for my next purchase and recommend him to others for a smooth experience. More
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