Robert Madden
Robert Madden at BMW of West Chester

Robert Madden | Page 10

Client Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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5.0
173 Reviews

Dealership Experience

7 yrs

Industry Experience

7 yrs

5.0

173 Reviews

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173 Reviews of Robert Madden

May 03, 2023

Dealership Rating
Employee Rating

I enjoyed working with Robert Madden. He's a very skillful sales advisor who helped me to minimize the sometime tedious and worrisome process of buying a car. He was always a step ahead o More

by elaine.carter8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wilmer Rodriguez, Frank Adinolfi , Noel Montesano

May 05, 2023

BMW of West Chester responded

We are delighted to hear you were so pleased with the friendly and skillful assistance delivered by Robert M on your recent purchase. Many thanks for choosing Otto's BMW!

April 05, 2023

Dealership Rating
Employee Rating

Working with Robert was a pleasure! He was very helpful in expediting the purchase of my X7. Nice to get such personal service as I navigated the financial and legal administrivia. W More

by Jim Schott
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 06, 2023

BMW of West Chester responded

We are truly gratified to hear your were so pleased with the effective assistance provided by Robert M on the purchase of your X7. Enjoy the spring driving season and many thanks from all of us here at Otto's BMW!

March 24, 2023

Dealership Rating
Employee Rating

Although my purchasing experience from start to finish was less than 24 hours (and I was buying a used Mercedes, not a BMW) my Client Advisor, Robert Madden, could not have been more attentive, considerat More

by GMJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Keenan

Mar 24, 2023

BMW of West Chester responded

We are delighted to hear you were so pleased with the professional and attentive care provided by Robert M on your recent purchase. Many thanks from all of us here at Otto's BMW!

March 15, 2023

Dealership Rating
Employee Rating

Robert is a man of his words. Smart, diligent and very professional. I would recommend him to anyone looking for a bmw car. I see Robert climbing the corporate ladder with ease. More

by Mugo
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Keenan

Mar 16, 2023

BMW of West Chester responded

Thank you for your incredible recognition of Robert M. We are truly gratified to hear of your exceptional experience. Many thanks again for choosing Otto's BMW!

March 01, 2023

Dealership Rating
Employee Rating

After searching for a pre-owned 330ix I found the one I wanted at Otto's. Robert was patient, answered my questions and was easy to work with. Thank you! More

by sherrie_deegan
Recommend Dealer
Yes
Mar 03, 2023

BMW of West Chester responded

We are so pleased to hear Robert was able assist you so effectively in finding just the 330xi you were looking for. Many thanks for choosing Otto's BMW!

December 19, 2022

Dealership Rating
Employee Rating

Robert Madden provided outstanding sales and support for my 2023 M550i XDrive build and purchase. He kept me in the loop during the entire process and even assisted with an unexpected issue with my trade i More

by MIchaelH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wilmer Rodriguez , Noel Montesano

Dec 20, 2022

BMW of West Chester responded

We are truly gratified to hear Robert M and our team delivered outstanding support throughout your purchase experience. Many thanks for choosing Otto's BMW!

December 15, 2022

Dealership Rating
Employee Rating

I had a very positive experience at Otto’s BMW. I ordered a BMW i4 back in April during a period of very high demand for that model. Otto’s placed the order with no markup, unlike other BMW deale More

by erikzipf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 16, 2022

BMW of West Chester responded

We are delighted to hear your were so pleased with straight forward purchase experience facilitated by Robert M and the earlier than expected delivery of your i4. Many thanks for choosing Otto's BMW!

December 15, 2022

Dealership Rating
Employee Rating

Robert was a great advisor. He was friendly, knowledgeable and efficient. He showed me exactly the cars I wanted to see and guided me toward what worked best for my needs. I More

by Steven Shoumer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 15, 2022

BMW of West Chester responded

We are delighted to hear you were so pleased the friendly, knowledgeable and efficient purchase experience facilitated by Robert M. Finding the BMW best for your needs is always our goal. Enjoy the upcoming holiday season and many thanks again for choosing Otto's BMW!

December 14, 2022

Dealership Rating
Employee Rating

We had a very positive buying experience at Otto's dealership. Robert was knowledgable, and communicated well throughout the building and buying process. More

by aashwo1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Dec 15, 2022

BMW of West Chester responded

Thank you for your recognition of the knowledgeable and communicative purchase experience delivered by Robert M. Many thanks again for choosing Otto's BMW!

December 13, 2022

Dealership Rating
Employee Rating

Robert was great to work with. He always made himself available and very helpful in the process of finding the best car for our family. More

by Lbrophy17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 14, 2022

BMW of West Chester responded

Thank you for your wonderful compliments for the assistance provided by Robert M on your recent purchase. We are delighted to hear you were so pleased. Best wishes for the holiday season from all of us here at Otto's BMW!

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