Originally from Havana, Cuba, Robert has over 20 years of service experience and has been with Brandon Ford since 2007.
Read moreDealership Experience
17 yrs, 9 mos
Languages Spoken
English
Spanish
138 Reviews
Write a Review138 Reviews of Robert Lopez
October 06, 2023
Not sure what to make of Brandon Ford. Bought several vehicles from them over the years and still have 3 of them. Serviced them regularly and had no issues. I was very happy with the quali Bought several vehicles from them over the years and still have 3 of them. Serviced them regularly and had no issues. I was very happy with the quality of service I received for the last 8-10 years. Brought in my 2011 ranger for a trans oil change and after an hour in the waiting room, I was informed they didn't have the correct fluid, so come back next week and we will perform the service. Came back, spent another hour in the waiting room, and was informed they didn't have the filter. This started to sound kinda lame so I left and took the truck to Sarasota Ford a few days later. Didn't have an appointment, but they took me in rather quickly. Done in an hour and a half or so. I am so disappointed in Brandon Ford. They were my go to dealership for service. I have a fist full of service receipts representing thousands of dollars spent and I felt cheated. Guess that's the way it is today. I need a new Edge, and I will probably go to Sarasota when I'm ready to pull the trigger. More
November 09, 2022
I’ve purchased over 10 vehicles from Ricardo, he’s the man you want to see! Very professional and I would highly recommend !! man you want to see! Very professional and I would highly recommend !! More
Other Employees Tagged: Ricardo Liburd, Channing Roberson
October 25, 2022
Robert is the best! He is always there to help us when needed. Always has the answers to our questions. Always friendly and knowledgeable and always gets the job done! W He is always there to help us when needed. Always has the answers to our questions. Always friendly and knowledgeable and always gets the job done! We thank him so very much!!! More
November 19, 2021
I’ve been continuously building a relationship with Brandon Ford for many years now and have never had an issue until recently (when trying to schedule an oil change/ tire rotation). -Due to the Holida Brandon Ford for many years now and have never had an issue until recently (when trying to schedule an oil change/ tire rotation). -Due to the Holidays, the Brandon Ford Service Team’s schedule was completely booked for close to a week out. While explaining my scheduling frustrations with April Lowe (Parts Department), April then took the time to go out of her way and make sure I was taken care of in a timely manor! -Together, April and Robert Lopez made it happen, and are an example of unparalleled customer service. -I truly can not thank them enough. More
Other Employees Tagged: April Lowe
January 05, 2021
Just purchased our 4th truck from Brandon Ford. Ricardo Liburd, Channing Roberson and Robert Lopez are a pleasure to work with. Their attitudes and professionalism are the reason I drive past several Ford Liburd, Channing Roberson and Robert Lopez are a pleasure to work with. Their attitudes and professionalism are the reason I drive past several Ford Dealers that are much closer to home and work to do business with Brandon Ford. Outstanding experience. More
Other Employees Tagged: Ricardo Liburd, Channing Roberson
July 26, 2019
Management goes the XTRA mile for customers. I'd like to thank Dan Jordy and David Farner for going the xtra mile in making sure I was happy. I will definetly buy here again in the future. I'd like to thank Dan Jordy and David Farner for going the xtra mile in making sure I was happy. I will definetly buy here again in the future. More
Other Employees Tagged: Danny Medina , Mike Ortega
October 13, 2018
Best dealership and salesman to deal with! Brandon Ford has been my family’s dealership for years now. We’ve bought 5 vehicles from this dealership. Most dealership are a pain in the rear to de Brandon Ford has been my family’s dealership for years now. We’ve bought 5 vehicles from this dealership. Most dealership are a pain in the rear to deal with, but Brandon Ford they treat you like family, they understand what you’re looking for and they will meet every need to get you into the vehicle you want. Ilaisa Taloa was very good to me when I bought my brand new Escape. He helped me out trying to find one that I could afford with every option that I wanted. He didn’t care about making money off of me, he treated me like family, he spent so much time with me to make sure I found the perfect vehicle, and that’s why Brandon Ford is by far the best dealership around the Tampa area and perhaps the whole state! Great people, great selection, and outstanding service. More
Other Employees Tagged: Otis Colbert, Zoran Krekic , Tim Houlis, Ilaisa Taloa
June 21, 2018
Robert Lopez Outstanding Service Robert is outstanding! Talk about an exemplary service adviser -- Robert took great care of me. He had me in and out of service within reasonable amou Robert is outstanding! Talk about an exemplary service adviser -- Robert took great care of me. He had me in and out of service within reasonable amount of time and his communication was transparent and punctual. He is very knowledgeable, to the point and very sincere. I will recommend Robert to all my clients, family and friends. Thank you Robert for taking good care of me! More
April 01, 2018
Customer Service I bought my ford almost 3 years ago and the experience and transaction was very smooth and pleasant.My car was experiencing some technical issues and I bought my ford almost 3 years ago and the experience and transaction was very smooth and pleasant.My car was experiencing some technical issues and Robert Lopez took great care of my vehicle it was fixed in no time and he always called me to keep me in the loop and updated in regards to my vehicle.Very professional at all times.Happy to have my vehicle back and my warranty took care of everything.The girls im the office (service dept) we're also super nice and professional. Overall I'm satisfied with Fords Service dept More
July 20, 2017
Engine Problem The service rep did an excellent keeping me informed and get me my car back in a timely manner The repair cost was very affordable. The service rep did an excellent keeping me informed and get me my car back in a timely manner The repair cost was very affordable. More