Robert London

The car we like, the dealer and service experience was horrible. I bought a used SQ5 a couple of weeks ago. Our sales rep was good but our finance guy was a bit pushy. When we refused to add any protectio horrible. I bought a used SQ5 a couple of weeks ago. Our sales rep was good but our finance guy was a bit pushy. When we refused to add any protection plans he got very defensive and then turned cold. Fast forward 2 weeks later and our MMI goes on the blink. I brought it to the dealership yesterday to utilize the 30 day/1000 mile guarantee I was given with the car only to be told no no, that was meant for powertrain only even after being told we were completely covered for that period. I would have to cover the full $4100 replacement for the MMI myself. No good faith we will help you out some or meet you I. The middle. We walked out the door and will never return to ANY Leith dealership. They do not care about their customer, they do not care about service they only care about the dollar. I have worked with shady side of the road used car dealers who were more honest. Stay away from Audi Cary. More

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Great service, and all the staff was attentive but not pushy or over bearing on trying to force you to make a deal. Would recommend them if your looking for a vehicle. pushy or over bearing on trying to force you to make a deal. Would recommend them if your looking for a vehicle. More

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This was my first time to Audi of Cary. What a great experience! My sales rep Robert London was extremely helpful in assisting us in our new A6 . He took the time to explain everything abou What a great experience! My sales rep Robert London was extremely helpful in assisting us in our new A6 . He took the time to explain everything about the car as well as the dealership. John Martin the finance manager made the experience even better. No pressure , just explained the Audi lease process quickly and patiently. Our A6 was prep and delivered to us in an hour. I received follow up calls to check on my happiness, so far this car is great. Thank you Robert and John, and the rest of the team at Audi of Cary. More

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My first Audi! From the first phone call to driving my new purchase off the lot, Robert was professional, helpful, and provided a great buying experience. I found my Audi online and called immediately the new purchase off the lot, Robert was professional, helpful, and provided a great buying experience. I found my Audi online and called immediately the next morning to inquire about a test drive and possibly purchasing the vehicle. Robert located the car quickly, had it detailed, and ready for a test drive by the time I arrived at the dealership. The purchasing experience was easy, relatively short and the best I have ever experienced. I absolutely love my car and see why they say that once you buy an Audi it is hard to go back to anything else. Purchasing my car through Audi of Cary and working Robert made this the best possible purchase for me. I will definitely be returning for my next vehicle in the future! More

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Robert made the entire process so simple. My wife and I just had a baby and did not want to spend an entire day at the dealership. Robert handled everything before we even got there. We showed up, went for just had a baby and did not want to spend an entire day at the dealership. Robert handled everything before we even got there. We showed up, went for a test drive, signed the papers, and went home. Easily the easiest car purchase I've ever had. Highly recommend buying a car from Audi Cary. More

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I bought a used Porsche off line and had it shipped to my home. Customer service was awesome. Car arrived and it looked better than in the pictures. My only complaint is the check engine light came on after home. Customer service was awesome. Car arrived and it looked better than in the pictures. My only complaint is the check engine light came on after 12 miles of driving and was not drive able until I had it fixed.no response back from the sales rep after I reached out to see if it had been worked on prior to my purchase. After the repair and a few hundred bucks it drives runs great. More

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Robert was excellent from start to finish. He went over everything in detail, and provided excellent customer service. I was only going there to check out the model and in the end I liked it so much Rober everything in detail, and provided excellent customer service. I was only going there to check out the model and in the end I liked it so much Robert closed the deal! More

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Wonderful service from the beginning to the end My experience with Audi Cary was absolutely wonderful. My sales person Robert London was extremely knowledgeable about the car I bought. He was in con My experience with Audi Cary was absolutely wonderful. My sales person Robert London was extremely knowledgeable about the car I bought. He was in constant communication with me to be sure I got everything I wanted with the car. When we arrived at the dealer to pick up the car it was a very quick process. All the paperwork was ready for me so we didn't have to wait around for anything to be prepared. More

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New Vehicle Purchase Great service and communication from initial contact through final purchase. The brand specialist and finance manger were knowledgeable, friendly, and Great service and communication from initial contact through final purchase. The brand specialist and finance manger were knowledgeable, friendly, and receptive to all of my requests and questions. I was contacted shortly after the purchase as a follow up which showed good continuity and appreciation for my business. More

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