Robert Lewis | Page 3

Wonderful Dealership. I was able to receive great services along the way of purchasing my car I was able to receive great services along the way of purchasing my car More

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My salesman Leo and as awesome. He helped me when I came back with questions on Bluetooth and phone a couple of days after sale..Very patient and friendly. He helped me when I came back with questions on Bluetooth and phone a couple of days after sale..Very patient and friendly. More

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The folks in the service department go above and beyond to make sure you are satisfied! to make sure you are satisfied! More

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Sami was an excellent sales associate. I never felt pressured to buy what I didn’t want, which is very refreshing. I will absolutely recommend Sami and Ira Mazda to anyone interested in pu I never felt pressured to buy what I didn’t want, which is very refreshing. I will absolutely recommend Sami and Ira Mazda to anyone interested in purchasing a Mazda. More

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I had a great experience with David Hayes! He worked quickly once I reached out with interest, communicated clearly, and was incredibly helpful and thoughtful throughout the process of buying He worked quickly once I reached out with interest, communicated clearly, and was incredibly helpful and thoughtful throughout the process of buying my car. I couldn’t be happier with my CX-5. Robert from financing was also wonderful! More

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This is our first purchase of a Mazda. David Haynes provided us with outstanding service! David Haynes provided us with outstanding service! More

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Purchased a used car recently and was very disappointed in the lack of communication and attention we received. Only received calls if we called first. They took our deposit and never ever reached back out in the lack of communication and attention we received. Only received calls if we called first. They took our deposit and never ever reached back out to us. Felt like we were bothering them everytime we called. Spent over an hour going thru paperwork only to be told the person that handles registration “left for the day” and we would have to come back! It seems as if there is internal communication issues at this dealership. Although we are happy with our car so far, I could never recommend them. More

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ZERO STARS - THE WORST OR SHOULD I SAY ATROCIOUS CUSTOMER SERVICE ... Tried to purchase a "certified pre-owned" Mazda CX-5 that was being falsely advertised on their website with a difference of roughly 4,0 SERVICE ... Tried to purchase a "certified pre-owned" Mazda CX-5 that was being falsely advertised on their website with a difference of roughly 4,000 miles. After scheduling TWO separate meetings, each a waste of my time and encountered long wait times and unhelpful staff who seemed indifferent to my concerns - the car I had a deposit on was still not ready. If a car is being advertised as a "certified pre-owned" vehicle - the service should have already been put into it. THEN I reached out to the general manager, Justin Lotter, to be present for when I FINALLY pick up the car I placed a deposit on. Justin had ZERO clue on my experience and wrote back to me, word for word, "if we have dropped the ball that bad and your experience is that atrocious, we do not deserve your business." IRA MAZDA DOES NOT GIVE A FLYING F**K ABOUT YOU. AND CLEARLY THEY DON'T WANT TO DO BUSINESS WITH YOU. More

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Ira Mazda has always taken great care of me and my families vehicles over the years. families vehicles over the years. More

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I recently purchased a car from Ira Mazda in Westwood and I couldn't be more satisfied with the experience. The sales staff Amir Leung-Tat was incredibly attentive, answering all of our questions and helping I couldn't be more satisfied with the experience. The sales staff Amir Leung-Tat was incredibly attentive, answering all of our questions and helping us find the exact car we were looking for especially since our family was expanding in just a coupleof days. The dealership itself was spotless and inviting, with great customer service throughout the process. We also appreciated the complimentary breakfast—such a nice touch! Even the bathrooms were super clean, showing the attention to detail here. Overall, a fantastic experience, and I highly recommend Ira Mazda in Westwood anyone in the market for a new vehicle. More

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