Robert Leininger

The service department is great, the sales and GM team is horrible. I purchased a new 2024 grand Wagoneer, series III on Friday. Within an hour of driving it off the lot, the car broke down. They gave me a l horrible. I purchased a new 2024 grand Wagoneer, series III on Friday. Within an hour of driving it off the lot, the car broke down. They gave me a loaner and went to fix the car. All weekend they had it and no one contacted me, I had to continually text the sales rep about the car. I asked for a manager or GM to call me. They said they would and no one ever did. I contacted again on Monday, they said someone would be in touch and the car would be ready. Finally, in the afternoon Obi from service contacted me (he’s great!) and talked about what was going on. The car had another issue on Tuesday, I had to take it back into the dealership. Still no contact from a GM or manager even asking how to help or apologizing for the inconvenience. You buy a $120k car and except it to work at the very least and further if it doesn’t someone to at least reach out to help. Once they got our money from the sale, we were dead to them. Never buying from this dealership again, unless they revolutionize their customer service. More

by LR2024 Verified Customer Verified Customer

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Joseph Aviles and the team at Cape Coral Chrysler are top notch!!! Please go see Joseph Aviles if you want a fun stress free shopping experience!! notch!!! Please go see Joseph Aviles if you want a fun stress free shopping experience!! More

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Everyone knows Car Shopping can be super tense and stressful, well not here not at Cape Coral CHrysler when you go you will be greeting by top notch professionals!! We had the pleasure of dealing with stressful, well not here not at Cape Coral CHrysler when you go you will be greeting by top notch professionals!! We had the pleasure of dealing with Joseph Aviles who has been at this dealer for 6 years!! He is extremely knowledgeable and super fun to deal with he got us in our new Jeep in less then 3hours!!! It was a fun and stress free environment go see Joseph Aviles for your next new Ride!! More

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Andy Turner approached me when I walked in with a pleasant demeanor. I had a lot of questions about replacing my RAM 3500 and he answered all of them for me. Him and Juan found the perfect truck for pleasant demeanor. I had a lot of questions about replacing my RAM 3500 and he answered all of them for me. Him and Juan found the perfect truck for me. Exactly what I wanted. Thank you so much! More

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From the beginning when we came through the door, Andy Turner was the absolute best. Andy has been nothing but the best helping us in every way that he can. Give him a raise! My husband and I appreciate e Turner was the absolute best. Andy has been nothing but the best helping us in every way that he can. Give him a raise! My husband and I appreciate everything that he has done for us to help us get our van. We love our bright red seats! Thank you Andy, Carlos, Rob, Dorian, Patrick, Mitra and Cape Coral Chrysler Dodge Jeep RAM!! More

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Be kind. Although I’ve had my frustrations with my vehicle they certainly try to make it right every time! Although I’ve had my frustrations with my vehicle they certainly try to make it right every time! More

by trishafaraglia Verified Customer Verified Customer

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Huge inventory with very friendly staff. Very happy with my purchase. Will buy another one from them. Very happy with my purchase. Will buy another one from them. More

by BBRENNAN2006 Verified Customer Verified Customer

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Jose was absolutely amazing to work with! His knowledge, expertise and professionalism was top notch! While we were not 100% sure what we wanted to buy, his ability to ask the right questions His knowledge, expertise and professionalism was top notch! While we were not 100% sure what we wanted to buy, his ability to ask the right questions, helped us narrow down what we were looking for! We came to the dealership at a time and day that we thought they would be closed (to not deal with the typical salesman we all dread) and Jose happened to be there and we are so glad he was! Jose was 100% ready to help us the entire way! I 100% recommend him, Hugo (Finance Manager) and Rob the manager who was willing to work out a deal we were comfortable with closing! More

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We purchased our second vehicle with Carolina and it was great buying experience. She was very patient and honest until we chose the SUV we wanted. Everyone was very nice. 👍🤗🤩 great buying experience. She was very patient and honest until we chose the SUV we wanted. Everyone was very nice. 👍🤗🤩 More

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Great jeep buying experience from sales to financing and management. Luis was so great to work with!! management. Luis was so great to work with!! More

by Amy Verified Customer Verified Customer

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