Robert Lakey

Rob Lakey, one of the sales managers there didn't like that I am giving him facts about the value of their used vehicle (Mazda CX5), I gave them a very reasonable offer, he just walked away, I replied to that I am giving him facts about the value of their used vehicle (Mazda CX5), I gave them a very reasonable offer, he just walked away, I replied to his email next day and was willing to purchase still, he never responded. This guy shouldn't be a sales manager, I think he just like people who he can take advantage of, he was being sarcastic most of the time asking if I own a dealership, just because he was dealing with knowledgeable buyer, of course they lost a sale, I bought from another dealership and newer model for cheaper, and their used CX5 still on their lot for 200 days. Total failure. More

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The most pleasant experience I've had while car shopping. The team at Allentown Kia was respectful, responsive, and stayed past closed to help finalize a deal. Great overall experience and will recommend All The team at Allentown Kia was respectful, responsive, and stayed past closed to help finalize a deal. Great overall experience and will recommend Allentown Kia to anyone. Shoutout to Lauren, Rob, and Sonia! More

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Bought a vehicle and had some serious issues they fixed one and want to patch up other. They said they would make right but never came through. They also lied on car fax. I don’t trust these people at all one and want to patch up other. They said they would make right but never came through. They also lied on car fax. I don’t trust these people at all. Customers keep looking for hood dealer not one just interested in the sale but after sale issues. More

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Everyone at the dealership is so friendly and helpful! BDC, Sales, Managers, and finance make the process non stressful. I am a Kia customer for life now. BDC, Sales, Managers, and finance make the process non stressful. I am a Kia customer for life now. More

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Had a horrendous experience here. Deceptive. Once you hand over your down payment check and hand them the keys to your trade, its all over. Deceptive. Once you hand over your down payment check and hand them the keys to your trade, its all over. More

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5 stars to Thomas Robinson! It was so pleasant to work with him, as he guided my husband and I every step of the way. I will always remember my incredible experience at Kia Alle It was so pleasant to work with him, as he guided my husband and I every step of the way. I will always remember my incredible experience at Kia Allentown! Thanks to his team Elijah Rivera, Robert Lakey, Daniel Medina. More

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Thomas was one of the best car salesman I ever came in contact with. He made it so easy for my wife and I to get into our new Kias. I would recommend him to anyone looking for a vehicle with NO xx! contact with. He made it so easy for my wife and I to get into our new Kias. I would recommend him to anyone looking for a vehicle with NO xx! More

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I previously had a bad review for this dealership because of how I felt my particular car buying situation previously played out. I do have to say that if it wasn’t for Rob and Joe making things right and do of how I felt my particular car buying situation previously played out. I do have to say that if it wasn’t for Rob and Joe making things right and doing the very best they could to get me into a new 2023 vehicle, I probably would’ve never came back here again. Thank you both for doing the right thing and helping your customer! More

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