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Robert Krueger
Robert Krueger at Gordie Boucher Ford of Menomonee Falls

Robert Krueger | Page 4

Service Writer

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.7
547 Reviews

Dealership Experience

19 yrs, 9 mos

4.7

547 Reviews

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547 Reviews of Robert Krueger

May 23, 2026

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Employee Rating

Great service, quick easy! Definitely recommend! Staff was informative, helpful, friendly, and knowledgeable. The video of the service was great! More

by SHAWN.HOFSTETTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Pleugers, Errick Clay, Tim Cesar, Norma Ocasio, Angelo Gagliano, Alicia Bey, Mike McCulley, Tia Harmon

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May 23, 2026

Gordie Boucher Ford of Menomonee Falls responded

We’re happy our team could make the service on your Ford F-250 quick and clear, and that the video overview added value to your visit. Thank you for recommending us, and we look forward to helping you again. Jeff Samp General Sales Manager 262-225-9010

May 13, 2026

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Employee Rating

Robert took care of everything with my warranty work. He kept me informed and went back to Ford to make sure I was covered More

by CHADBAIER13
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

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May 13, 2026

Gordie Boucher Ford of Menomonee Falls responded

It’s great to know that Robert handled your Ford warranty work and kept you informed every step of the way. We’re glad he made sure your coverage was secured. Thank you for trusting us with your F-150 service. Jeff Samp General Sales Manager 262-225-9010

May 11, 2026

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Employee Rating

Transferred my 2020 Ford Ranger XLT from dealer Up North to Boucher Ford and found the dealership to be modern, clean, courteous and reliable. More

by AKHATFIELD01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 12, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for entrusting your 2020 Ford Ranger XLT service to us. We’re pleased you found our facility modern, clean, courteous and reliable. We appreciate your feedback and look forward to serving you again. Jeff Samp General Sales Manager 262-225-9010

May 10, 2026

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Employee Rating

Wonderful facility, professional staff who were very explaining and courteous. I am moving my service appointments from up north to your facility More

by AKHATFIELD01
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

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May 10, 2026

Gordie Boucher Ford of Menomonee Falls responded

We appreciate you noting our facility and courteous staff. It’s great to hear our thorough explanations made a positive impression and that you trust us with your Ford. We look forward to welcoming you for your future appointments. Jeff Samp General Sales Manager 262-225-9010

May 09, 2026

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Employee Rating

I bought an F150 a little over a month ago. It has been running great and I love it. We had some issues after I bought it. A few hours after driving it away the engine light came on and they pr More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Schwister, Adrianna Mayen, Laura Hoeller

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May 09, 2026

Gordie Boucher Ford of Menomonee Falls responded

It’s great to hear your Ford F-150 is running smoothly and that the engine light issue was handled promptly at no charge. We’re glad Michael provided excellent support during your purchase. Thanks for the five-star review and we’re here if you need anything else. Jeff Samp General Sales Manager 262-225-9010

May 05, 2026

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Employee Rating

From my opinion there was a couple issues but as in the past I believe it was made right. I'm a loyal customer and give the dealership lots of positive free advertising when I have the opportunity. More

by jpjacpbi
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

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May 05, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your ongoing trust in our Ford service. We’re glad we could resolve the issues with your F-150 and keep you moving. Your loyalty and word-of-mouth recommendations mean a great deal to us. Jeff Samp General Sales Manager 262-225-9010

April 30, 2026

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Employee Rating

No one knew about my appointment when I got there. Then I was told it would be 1 hour and it took them 2 1/2 hours, but it turned out good so it was fine More

by bachtellchris
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

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May 01, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for sharing your experience with us, and we apologize for not providing you with a 5-star experience. We truly appreciate your business and hope you will give us another opportunity to serve you. Jeff Samp General Sales Manager 262-225-9010

April 16, 2026

Dealership Rating
Employee Rating

Service & sakes Awesome Angelo & crew on service Joe in sales Adrianna in financing Professional sales service More

by SANCHOPATRICK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Jubran, Adrianna Mayen, Norma Ocasio, Angelo Gagliano

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Apr 16, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the 5-star review and for recognizing our team. We’re glad Angelo and the service crew exceeded your expectations and that Joe in sales and Adrianna in financing guided you through your purchase. Enjoy your new Ford Maverick, and we look forward to assisting you again. Jeff Samp General Sales Manager 262-225-9010

April 15, 2026

Dealership Rating
Employee Rating

As usual, my experience with Robert was awesome! Everything was handled professionally and timely with extreme care. I'm so happy to deal with him More

by ambehmke
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

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Apr 15, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your continued trust in Robert and our team when servicing your Ford. We’re delighted to hear everything was handled professionally, promptly, and with great care. We look forward to assisting you again soon. Melvin Ehnert melvin.ehnert@boucher.com

April 07, 2026

Dealership Rating
Employee Rating

Excellent in helping me get an ID card that slipped under the front dash. Fair price and completed early. More

by Clamwahl
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

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Apr 07, 2026

Gordie Boucher Ford of Menomonee Falls responded

Our team was glad to help recover your ID card from beneath the dash quickly and at a fair price. We’re happy the work on your Ford Expedition wrapped up earlier than expected. Thank you for letting us know how we did. Melvin Ehnert melvin.ehnert@boucher.com

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