Robert Koon
Robert Koon at Mullinax Ford of Mobile
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Robert Koon

Finance Manager

Mullinax Ford of Mobile

7311 Airport Blvd
Mobile, AL 36608

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4.8
120 Reviews

After I retired from the boxing ring, I decided to sell Ford trucks. I love meeting new people and help put them in a reliable automobile. I have been in sales now for 21 years and it's just as enjoyable as fighting for the World title!

Dealership Experience

8 yrs, 9 mos

Industry Experience

21 yrs, 8 mos

Specialties & Trainings

Ford Financial Services Certified

Ford & CPO Certified

4.8

120 Reviews

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120 Reviews of Robert Koon

December 15, 2024

Dealership Rating
Employee Rating

Great selection and fantastic staff. Our salesman, Chris, was unbelievably knowledgeable--answered every question, including the dumb ones. Could not be more pleased. More

by JOEONLINE2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kristy Tarver, Chris McGraw , Wayne Waters

Dec 15, 2024

Mullinax Ford of Mobile responded

Thank you for your fantastic review! We're delighted to hear that Chris provided such knowledgeable and helpful service, answering all your questions with care. It's wonderful to know you’re so pleased with your experience, and we look forward to assisting you again!

December 13, 2024

Dealership Rating
Employee Rating

Courteous and respectful. Didn’t like the change from ford credit to five third bank without my agreement but not complaining More

by LELAND.MCLAUGHLIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Stallworth

Dec 14, 2024

Mullinax Ford of Mobile responded

Leland, thanks for taking the time to leave a review! We appreciate your feedback and are glad you found our team courteous and respectful. Regarding the financing, we apologize for any confusion caused by the change to Fifth Third Bank. We'll be sure to review our processes to ensure clearer communication with our customers in the future. We appreciate your understanding and hope you're enjoying your vehicle!

December 06, 2024

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Employee Rating

I bought an F150 XLT in 2017, dealt with Shawn Ewbanks, who was great. The entire process was fantastic, so in 2024 when ready to trade, I came back. This time I had the pleasure of dealing with Derek Anl More

by QUINAIR
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Derek Anlage , Shawn Ewbanks

Dec 07, 2024

Mullinax Ford of Mobile responded

Thank you for your amazing review! We’re thrilled to hear about your continued satisfaction and that both Shawn and Derek made your experiences exceptional. Your loyalty and kind words mean so much, and we’re honored to have helped you find your second F150!

December 06, 2024

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I like the non haggle price concept. Hadn’t used this before. Simplified everything. From the salesman to the finance mgr everything was top notch. Kudos for the finance man, he tr More

by William
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 07, 2024

Mullinax Ford of Mobile responded

Thank you for your thoughtful review, William! We’re so glad you appreciated our no-haggle pricing and the seamless experience provided by our team. It’s great to hear your perspective on the finance manager’s persistence and professionalism—your insight as a former VP of Sales means a lot to us!

November 30, 2024

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Always a quick and easy process here! This was my 3rd purchase and I will definitely come back in the future. More

by MISTYCURRIE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Ford

Dec 02, 2024

Mullinax Ford of Mobile responded

Thank you for your fantastic review, Misty! We're thrilled to hear that your experience was quick and easy once again. We truly appreciate your loyalty and look forward to assisting you with your next purchase!

November 24, 2024

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Employee Rating

It was a low stress event. Everybody I dealt with was very professional and with an upbeat attitude More

by STEVE-ALDEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Cannon

Nov 25, 2024

Mullinax Ford of Mobile responded

Thank you for your kind review, Steve! We're glad to hear your experience was low-stress and that our team provided professional and upbeat service. We appreciate your feedback and look forward to assisting you again!

November 22, 2024

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Employee Rating

Very pleasant to deal with. First class the whole way. I will highly recommend them More

by JAMES.QUINT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Anlage

Nov 25, 2024

Mullinax Ford of Mobile responded

Thank you for your kind review, James! We're thrilled to hear you had a first-class experience and appreciate your recommendation. We look forward to assisting you again in the future!

November 22, 2024

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I live in South Carolina and purchased the vehicle by phone from Mullinax of Mobile Alabama. Shannon and Johnathan worked the any obstacles and shipped the vehicle to me with only 45 miles on it. They ha More

by Bullitt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shannon Moore , Johnathan Byrd

Nov 22, 2024

Mullinax Ford of Mobile responded

Thank you for your excellent review! We're delighted to hear that Shannon and Johnathan went above and beyond to ensure your long-distance purchase was smooth and seamless. Your satisfaction means the world to us, and we’re so glad everything met your expectations!

November 17, 2024

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Employee Rating

Very easy to deal with and very satisfying experience. Much better than my local dealer. More

by Mark Breazeale
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Parrett, Shannon Moore

Nov 18, 2024

Mullinax Ford of Mobile responded

Thank you for your great review, Mark! We’re so glad to hear your experience was smooth and satisfying and that we could exceed your expectations compared to your local dealer. Your support means a lot to us; we’re happy to have earned your trust!

November 17, 2024

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Employee Rating

Awesome experience. Sales team was great. Finance helped with all issues. Follow up from manage was superb More

by Josh Stanford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 18, 2024

Mullinax Ford of Mobile responded

Thank you for your awesome review, Josh! We’re thrilled to hear the sales team, finance department, and management follow-up all made your experience so positive. Your feedback means a lot, and we’re grateful for the opportunity to assist you!

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