Robert Kim

I had a very good experience with Carver Toyota when purchasing a used car on 11/7/2024. The salesperson, the superviser of used car sales, and the finance manager were all pleasant, courteous and strsi purchasing a used car on 11/7/2024. The salesperson, the superviser of used car sales, and the finance manager were all pleasant, courteous and strsight forward with their communications. The dealership building was a relaxing place with a lounge that offered customers several nice ammenities. We had a walk around viewing of the vehicle I eventually purchased, experienced an informative test drive, and a lot of helpful conversations with the salesperson and other staff members. I had just forgotten how long buying a car can take since it has been a very long time since I purchased my last car. However, I can undersatand that thoroughness takes time, and I appreciated everyone taking their time and focusing their attention on my immediate needs. My salesperson was Taylor Deaton, who is not listed below, so I will just tell you I would give her 5 stars for the excellent job she did! More

by Brenda Verified Customer Verified Customer

Report | Print

I am so happy with the service and help I received when looking for a new car. The team helped me find what was best for my budget and has checked in to make sure I was satisfied with my choice. looking for a new car. The team helped me find what was best for my budget and has checked in to make sure I was satisfied with my choice. More

by tdutro1 Verified Customer Verified Customer

Report | Print

The dealership was able to secure the vehicle that checked all the boxes for us. They were able to obtain it from another dealership, and made our wait from a potential of several months to less than checked all the boxes for us. They were able to obtain it from another dealership, and made our wait from a potential of several months to less than three weeks. Paperwork was prepared in advance and straightforward which made everything quick and easy. More

by KU Verified Customer Verified Customer

Report | Print

Other than taking more than an an hour to complete our transaction with paper and electronic media all were polite, but having to wait to talk to the finance almost as much time as completing the initial transaction with paper and electronic media all were polite, but having to wait to talk to the finance almost as much time as completing the initial paper work I drove out of their with my car just dragged the day and was quite tiring. More

by sue_beckham Verified Customer Verified Customer

Report | Print

Jalen was calm, never pushy, had a lot of info, and was very patient with us while we were deciding on a car. We felt welcomed from the moment we arrived. Buying a car at Toyota was a good experience! very patient with us while we were deciding on a car. We felt welcomed from the moment we arrived. Buying a car at Toyota was a good experience! More

by maye.19 Verified Customer Verified Customer

Report | Print

Everyone was very friendly and knowledgeable. All self imposed time frames were met regarding the recall work and delivery of my new car. Expectations from me were more than exceeded! All self imposed time frames were met regarding the recall work and delivery of my new car. Expectations from me were more than exceeded! More

by lyazel Verified Customer Verified Customer

Report | Print

Callum was very easy to work with and very responsive to all of my questions and/or concerns. He was straight forward and transparent with me, which is much appreciated when buying a vehicle. The rest of all of my questions and/or concerns. He was straight forward and transparent with me, which is much appreciated when buying a vehicle. The rest of the Carver folks were also easy to work with. More

Report | Print

We had a great experience purchasing our new Toyota Tundra from the team at Carver Toyota. No pressure, friendly service and a helpful team made our purchase run smooth. Tundra from the team at Carver Toyota. No pressure, friendly service and a helpful team made our purchase run smooth. More

by sean@kalmanfamily.net Verified Customer Verified Customer

Report | Print

My vehicle was not detailed very well. It had oily streaked in the console and debris on the seats. Mr. Kim would not give us two free Toyota hats, though we spent $55 k on a vehicle. Adam It had oily streaked in the console and debris on the seats. Mr. Kim would not give us two free Toyota hats, though we spent $55 k on a vehicle. Adam did a great job of explaining the features of my vehicle, which I appreciated. More

by mcay1965 Verified Customer Verified Customer

Report | Print

Nick was very nice and easy to work with This is a great dealership I will definitely be back. dealership I will definitely be back. More

Report | Print