Robert Jones

The service dept manager and his team were all very professional , courteous and knowledgeable of my visit. professional , courteous and knowledgeable of my visit. More

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I had my ac checked. The compressor was changed out but it still only blows cold air from the dash. They did not repair the airflow control inside the cab of the truck The compressor was changed out but it still only blows cold air from the dash. They did not repair the airflow control inside the cab of the truck More

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No issues with service. Staff very helpful. Bought my 2016 Explorer from NS Ford. Price for a New Ford thanks to the DemoRats way to Expensive. Merry Christmas 🎅 Staff very helpful. Bought my 2016 Explorer from NS Ford. Price for a New Ford thanks to the DemoRats way to Expensive. Merry Christmas 🎅 More

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I want to thank and give kudos to Gary Conn for going above and beyond in helping my son & I in getting my sons vehicle fixed. He got it done faster than anticipated. I would recommend Gary & North Si above and beyond in helping my son & I in getting my sons vehicle fixed. He got it done faster than anticipated. I would recommend Gary & North Side Ford for you vehicle repairs or purchases Again Kudos to my new friend Gary More

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I have been using Northside Ford for six years and I always get good service every time! always get good service every time! More

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This visit was simply to quicklane for an oil change. First come, first serve. The only reason not maxed out at 5 is because of the wait. 2+ hours. I was told when I arrived the projected wait and did co First come, first serve. The only reason not maxed out at 5 is because of the wait. 2+ hours. I was told when I arrived the projected wait and did come prepared. Waiting area comfortable. Personnel courteous. Would have been perfect, though, with a shorter wait. More

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Received a recall notice on our F150 & set up an appointment. Two days prior they called as asked if we would like to change it to an home appointment. Heck Yea! They arrived on time and did the appointment. Two days prior they called as asked if we would like to change it to an home appointment. Heck Yea! They arrived on time and did the job in less than 20 min. Excellent service, can’t get any better More

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Don't go to this dealer for service! We waited a month for our scheduled appointment for recalls. We only have 1 vehicle and they don't have loaners so we had to rent from their "in hous We waited a month for our scheduled appointment for recalls. We only have 1 vehicle and they don't have loaners so we had to rent from their "in house" rental company. Unfortunately they still hadn't gotten to our vehicle 5 days later. At that point we had to pick up the truck because we couldn't afford to pay daily rental fees waiting for them to get to our vehicle. The service department wasn't very concerned about our issue with their scheduling and we were told that it was just the way it was. We called another dealer who will be coming to our house in a few days with their mobile unit. More

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On July 17 ,2023 I took my 2020 F250 for service after making an appointmentThe service person told me it would be 1 week. It has been almost 2 weeks and my truck has not been touched. They keep lying to making an appointmentThe service person told me it would be 1 week. It has been almost 2 weeks and my truck has not been touched. They keep lying to me that they don’t have a tech to work on my truck, they are dishonest and unprofessional. They also said they had 24 vehicles ahead of me 7 days after having the truck in their possession. I honestly lost trust and respect for their brand. Today is July 29 ,2023 and I still don’t have Mr truck. The issue is an door actuator. More

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Absolute worst service department ever! Made appointment for service, back-up camera not working. Brought in the car and they said it would be 7-10 days the electric department of service Made appointment for service, back-up camera not working. Brought in the car and they said it would be 7-10 days the electric department of service. They wanted me to leave my perfectly drivable car just sitting on their lot for 5-7 days waiting to be diagnosed! This is my third time going to Northside, and each time has been a total disaster. Never again. More

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