Robert John Lisi | Page 161

My First Benz After years with BMW, we were ready for a change, I had done extensive research on Mercedes Benz and was ready to got or it. I was specifically in the After years with BMW, we were ready for a change, I had done extensive research on Mercedes Benz and was ready to got or it. I was specifically in the market for a CPO E 350 and has visited several dealers in the state of NJ. Part of my attraction to Princeton MB was their exceptional client service. My salesman, Dale Cooke was amazing. He made buying a car absolutely exciting and a wonderful experience. That meant an awful lot to my wife and I. In fact after seeing multiple dealers we were resolute that we would only buy a car from Dale. His understanding of the product was stellar, his excitement over the product was infectious but most importantly his commitment to customer service sealed the deal. I will buy all future cars from Dale and I will send referrals to Dale whenever I can. On pickup day we spent a great amount of time with Robert Lisi. Robert was exceptional, He demystified all of the amazing technology that the car offers and showed us everything with great enthusiasm. Like Dale, even after years on the job it is clear they love the Product and they love their work. Buying a car is like a buying a house it is an expensive purchase and as a consumer you want to feel good about. Both these gentlemen did just that and more and I will be forever grateful. Thanks You both... see you in about 2 years for the trade in. John Rego. More

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Made the whole buying process so much easier! Kevin made the whole buying process so much easier and quicker. He is good communicator and very knowledgeable. He is great to work with. Robert was Kevin made the whole buying process so much easier and quicker. He is good communicator and very knowledgeable. He is great to work with. Robert was very helpful and excellent at the walking me over the vehicle functioning. He explained everything very well. Overall I had a very good experience and hoping to get continued good service going forward. More

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Robert Lisi Getting the most out of new cars these days is a challenge. There is a lot of cool technology, but it is not necessarily easy to learn and use. Robert Getting the most out of new cars these days is a challenge. There is a lot of cool technology, but it is not necessarily easy to learn and use. Robert has made a huge difference in my ability to use the car's capabilities. He is knowledgable, patient and follows up and does independent research--whatever it takes to solve an issue. He is great addition to your staff. More

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Excellent Service I had a great experience with Robert when I recently picked up my new car. He went over all of the features and functions with expert skill. He was I had a great experience with Robert when I recently picked up my new car. He went over all of the features and functions with expert skill. He was able to show me the difference between my previous car and the new one, which was a huge help. More

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Very knowledgeable Very kind and very good person Good knowledge of the car Was patient with my children and gave us confidence on our choice. Gave a good overview o Very kind and very good person Good knowledge of the car Was patient with my children and gave us confidence on our choice. Gave a good overview of the featured More

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Excellent customer service by Tom and Robert. Tom was patient and upfront during the sales process and Robert expalined the features of the vehicles we test drove, and the one we settled on. We l Tom was patient and upfront during the sales process and Robert expalined the features of the vehicles we test drove, and the one we settled on. We left satisfied and informed. More

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Excellent Service I had a great experience with Chris Popin and Robert Lisi. I live far away from this dealership, but I chose to work with Chris because I worked with I had a great experience with Chris Popin and Robert Lisi. I live far away from this dealership, but I chose to work with Chris because I worked with him before at a different dealership and he was great to work with. I chose to travel a long way to deal with Chris, but it was well worth it. Robert Lisi was very professional and knowledgable about everything on the car. He also knew exactly how things worked in my previous Mercedes and was able to articulate the differences, which was very helpful. I highly recommend Chris and Robert More

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Personalized and professional service Very good professional service, Gets all answers to your questions. Available when you need. Ironed out all App related gliches with Mercedes Me App , Very good professional service, Gets all answers to your questions. Available when you need. Ironed out all App related gliches with Mercedes Me App , Always ready and willing to help customers. More

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Follow Up Visit with Robert So after a great experience in the lease and delivery of my new E 450, I returned recently to the dealership to collect permanent plates/registration. So after a great experience in the lease and delivery of my new E 450, I returned recently to the dealership to collect permanent plates/registration. After connecting with my salesman Paul Lai, I was able to sit in the vehicle with Robert to get a few questions answered. These new E Class’ are incredible machine from a technology standpoint, and Robert (again) was right there going the extra mile to make sure all my “dumb” questions were answered. He is so patient and attentive....a great asset to MB of Princeton! The combination of Paul and Robert is a killer team. I look forward to many years of future terrific experiences! Jeff Stuart More

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Simply the Best Sometimes it is nice to know that things never change. However, in this case it only got better. After purchasing from Mercedes of Princeton for ove Sometimes it is nice to know that things never change. However, in this case it only got better. After purchasing from Mercedes of Princeton for over 20 years, my most recent purchase just proved to me once again that the customer service, professionalism and caring for the customer needs first is what sets this dealership heads above the rest. From Ownership, to management, sales and service, the hospitality is top notch. Thank you Dale Cook and Robert Lisi for such a wonderful experience. More

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