Robert Hering | Page 8

Recently purchased my 2nd Mazda from Werner Mazda- found the dealer to be honest and upfront. the dealer to be honest and upfront. More

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Overall it was a nice experience. I would say a few things should be improved on. #1 The Receptionist did not even acknowledge me when I arrived and I waited over 5 minutes before fin I would say a few things should be improved on. #1 The Receptionist did not even acknowledge me when I arrived and I waited over 5 minutes before finally engaging her even though I was right in front of her at the desk. She wasnt on the phone nor dealing with another customer. #2 Rob was overall great. However, I think he should focus more on the customer at his desk ready to test drive and buy rather than taking on a sale call in (cold call). Also for people that live and are coming out of town to the dealerahip with an appointment time, the time shouldn't be attempted to be changed because more customers.came in. In this case, then perhaps another sales person could be utilized. Rob was friendly and very informative on the use of all the key and bluetooth features and in setting up Mazda app (even in the downpouring rain!l ) .Matt the finance guy was excellent and very efficient and helpful. More

by Nathan F. Verified Customer Verified Customer

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Always great to deal with. Car number 7 for the family. Deal with Rob he’s the best. Car number 7 for the family. Deal with Rob he’s the best. More

by domaquilini0 Verified Customer Verified Customer

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Second time purchasing from Werner Mazda they make it painless and quick. Rob always goes the extra mile, answers quickly even on his days off, give him a raise! painless and quick. Rob always goes the extra mile, answers quickly even on his days off, give him a raise! More

by prncessjh4 Verified Customer Verified Customer

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The entire team at Werner Mazda is very impressive: efficient, fair, fun, honest, large vehicle selection, and are ahead of the competition from my experience. I'm glad I stumbled upon them for my curr efficient, fair, fun, honest, large vehicle selection, and are ahead of the competition from my experience. I'm glad I stumbled upon them for my current CX70 lease! Thanks Team! More

by TheDudeAbides Verified Customer Verified Customer

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I have found this dealership to be easy to deal with, just purchased my second vehicle from them, honest and upfront. just purchased my second vehicle from them, honest and upfront. More

by wradski Verified Customer Verified Customer

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I had an very easygoing experience. I am very grateful for the help in getting my first car. I am very grateful for the help in getting my first car. More

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Another great dealing with Mazda! Love Werner and Rob was wonderful to deal with! Also very pleased with Matt in Finance! Love Werner and Rob was wonderful to deal with! Also very pleased with Matt in Finance! More

by kelmurph13 Verified Customer Verified Customer

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We are very pleased with Mazda’s sales person Rob. He was very accommodating, great listener, gave me everything I was interested in. He even listened and laughed at my jokes. Mike also was kind an He was very accommodating, great listener, gave me everything I was interested in. He even listened and laughed at my jokes. Mike also was kind and informative on the extended warranty. We have always had Hyundai cars but my husband was interested in trying a Mazda. We spoke to 2people who had Mazda’s and they were very pleased. I don’t know if We will like our new car right now because we miss our Hyundai but we shall see. Thank you to Rob for his patience and good will and Mike for his joy. More

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Really fast answer to our online inquiry. Great service when we went to the dealership ! Great service when we went to the dealership ! More

by Martha Verified Customer Verified Customer

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