Robert Hering | Page 53

Good experience buying a new CX5 Robert was very helpful with the test drive, then the negotiation and also delivery of the car. He made sure I got everything that I'm looking for and Robert was very helpful with the test drive, then the negotiation and also delivery of the car. He made sure I got everything that I'm looking for and the car is all ready. I enjoyed working with him. More

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Excellent service! We are very pleased with Werner! Sales and financial departments were very efficient and professional. Their service department is excellent and effic We are very pleased with Werner! Sales and financial departments were very efficient and professional. Their service department is excellent and efficient. An overall great experience. Love our new CX-5 and recommend a Mazda!! More

by Linda420 Verified Customer Verified Customer

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Interactions with a salesman So the first time I bought a car (Ford) it turned into a social nightmare real quick when I had questions and concerns about the vehicle on my limited So the first time I bought a car (Ford) it turned into a social nightmare real quick when I had questions and concerns about the vehicle on my limited schedule to talk about it. The night and day difference between that first salesman and Rob at Mazda was a refreshing pallet cleanser, I would and have recommended that any of my friends who are looking for a vehicle see him. Flexibility and willingness to work within my limitations, his friendly demeanor, and ability to answer all questions asked made it a positive experience! More

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Customer Service Super Man Rob H was a a great sales man. He found me exactly what I was looking for and worked with me to make the financing work. I couldn’t be happier with th Rob H was a a great sales man. He found me exactly what I was looking for and worked with me to make the financing work. I couldn’t be happier with the service he supplied. I would strongly recommend Rob to be your sales man. More

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Great experience!! Very happy! Rob was so great!! Second time dealing with him!! He is very attentive, knowledgeable and very personable!! Took care of all paperwork, our new car is Rob was so great!! Second time dealing with him!! He is very attentive, knowledgeable and very personable!! Took care of all paperwork, our new car is perfect!! An easy transition trading for new car! Great trade in price!! Thanks Rob. More

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Awesome experience! My sales person Rob and the general manager Rich were very personable , professional and knowledgeable. I loathe car shopping and they made the experi My sales person Rob and the general manager Rich were very personable , professional and knowledgeable. I loathe car shopping and they made the experience enjoyable and were very accommodating to my needs . Superior customer service ! Thank you More

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great service My wife and I had a great experience. This is our 2nd car purchased here. Will recommend to friends. Thank you to the staff at Werner. My wife and I had a great experience. This is our 2nd car purchased here. Will recommend to friends. Thank you to the staff at Werner. More

by kmartineau14 Verified Customer Verified Customer

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Happy owner of a new Mazda Overall pleasant experience. I hear that they are moving to a new location just down the street. I think it will only get better! Rob answered all of Overall pleasant experience. I hear that they are moving to a new location just down the street. I think it will only get better! Rob answered all of our questions. More

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I was taken advantage of by the salesperson I asked several times to see the sale's listing sheet for the car. I was never shown it even when I went to test drive it (supposedly it was with the I asked several times to see the sale's listing sheet for the car. I was never shown it even when I went to test drive it (supposedly it was with the manager). I was told "not to worry" that I was receiving their bottom price. I found out from a different dealership that I overpaid by thousands of dollars. I was also told that the car had a feature which it does not have! When I was walking away because the car had a white interior, which I absolutely did not want, he had a second salesperson come out and help him to pressure me. Unfortunately for me, I did succumb to their unfair and deceptive sales tactics. More

by eastbostonlegal Verified Customer Verified Customer

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Best car buying experience I've ever had.. Great customer service from the sales people through to the loan process. No hassles, no pressure...my buying experience was truly productive and plea Great customer service from the sales people through to the loan process. No hassles, no pressure...my buying experience was truly productive and pleasant. I will be back... More

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