Robert Hepner
Robert Hepner at Carman Ford Lincoln
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Robert Hepner

Ford Business Manager

Carman Ford Lincoln

193 S DuPont Highway
New Castle, DE 19720

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5.0
258 Reviews

Over 25 years in the automotive industry. I care about my clients and what to make their experience the best they have ever had. I served my country for 9 years in the Navy and I am very proud to have served. I have 6 kids and 8 grandkids and a wonderful Wife (Sol) that I love dearly. Love to fish and spend time with the family are two of my favorite things to do.

Dealership Experience

11 yrs, 9 mos

5.0

258 Reviews

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258 Reviews of Robert Hepner

September 17, 2024

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I can’t say enough about Carman Lincoln. John MacDonald worked with me and he was the perfect combination of informative and friendly. I’m from NJ and it was just such a pleasant experience More

by Mranger48
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Recommend Dealer
Yes

Other Employees Tagged: Brian Giacchino, John MacDonald

Sep 18, 2024

Carman Ford Lincoln responded

Thank you for the awesome comments and 5 star review. We appreciate you taking the time to review Carman Lincoln. We are happy that you are a member of the Carman Lincoln customer family. Enjoy your new Lincoln. Carman...Driven by the Best!

August 15, 2024

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Extremely positive group of people that made the experience of buying a new car extremely seamless. Wish they could have worked a bit better on pricing, but they did what they could and overall I am More

by bchin718
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Recommend Dealer
Yes

Other Employees Tagged: Dan Giacchino, Scott Ponsell

Aug 15, 2024

Carman Ford Lincoln responded

Thank you for the wonderful comments and 4/5 star review. We appreciate you takng the time to review Carman Lincoln. We are glad to have you as a member of the Carman customer family. Enjoy your new Lincoln. Carman...Driven by the Best!

July 12, 2024

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From the second I walked in to my driving off with my new vehicle I felt like everyone at Carman Ford Lincoln wanted me to get the car I wanted at the best deal possible! I never felt rushed or pushed aside! More

by Cleopatra.cornish
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Yes
Jul 12, 2024

Carman Ford Lincoln responded

Thank you Cleopatra for the incredible comments and 5 star review. We appreciate you taking the time to review Carman Ford Lincoln. We are excited to have you as a member of the Carman Ford Lincoln customer family. Enjoy your new Lincoln. Carman...Driven by the Best!

June 19, 2024

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Easy, efficient, honest during the entire process. Best customer service! All dealerships should be this great! More

by Nick_ac14
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Recommend Dealer
Yes

Other Employees Tagged: Dan Giacchino, Vincent Grimaldi

Jun 19, 2024

Carman Ford Lincoln responded

Thank you Nick for the kind comments and 5 star review. We appreciate you taking the time to review Carman Ford. We are glad to have you as a member of the Carman Ford customer family. Enjoy your new Ford. Carman...Driven by the Best!

May 12, 2024

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Very accommodating, friendly staff. I appreciate that the salesmen were not pushy at all. I am so happy about my decision to by a navigator. I will highly recommend this team!! More

by Images8186
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Recommend Dealer
Yes

Other Employees Tagged: John MacDonald, Eylem Gokdemir

May 12, 2024

Carman Ford Lincoln responded

Thank you for the wonderful comments and 5 star review. We appreciate you taking the time to review Carman Ford Lincoln. We are excited to have you as a member of the Carman Ford Lincoln customer family. Enjoy your new Lincoln. Carman...Driven by the Best!

April 25, 2024

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It’s was a awesome experience and the staff was excellent and would recommend this location More

by washadac
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Recommend Dealer
Yes

Other Employees Tagged: Dan Giacchino, Scott Ponsell

Apr 25, 2024

Carman Ford Lincoln responded

Thank you for the great comments and 5 star review. We appreciate you taking the time to review Carman Ford Lincoln Pre Owned. We are happy to have you as a member of the Carman Ford Lincoln customer family. Enjoy your new ride. Carman...Driven by the Best!

April 23, 2024

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Hi Scott, I was empressed with your sales presentation and knowledge of product line. After meeting the crew from service, parts, and business it is no wonder that Carman is a quality dealer. Keep up the More

by Ashworthmt
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Recommend Dealer
Yes
Apr 23, 2024

Carman Ford Lincoln responded

Thank you for the wonderful comments and 5 star review. We appreciate you taking the time to review Carman Ford. Lincoln Pre Owned. We are happy to have you as a member of the Carman Ford Lincoln customer family. Enjoy your Lincoln MKC. Carman...Driven by the Best!

April 02, 2024

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Vince and Todd are great. They were very helpful with the whole experience. They took the time to explain things and made me comfortable with the process and with my new tru More

by gdempsey0
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Recommend Dealer
Yes
Apr 02, 2024

Carman Ford Lincoln responded

Thank you for the wonderful comments and 5 star review. We appreciate you taking the time to review Carman Ford. We are honored that you remain a valuable member of the Carman Ford customer family. Enjoy your new Ford truck! Carman...Driven by the Best!

March 31, 2024

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Everyone was helpful and informative. Scott answered and returned all our calls, we are happy More

by Itlldoacres
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Recommend Dealer
Yes

Other Employees Tagged: Greg Carraway-Futch, Brian Giacchino, Scott Ponsell , Not sure of names, all were plesant and helpful

Mar 31, 2024

Carman Ford Lincoln responded

Thank you for the kind comments and 5 star review. We appreciate you taking the time to review Carman Ford-Lincoln. We are glad to have you as a member of the Carman Ford-Lincoln customer family. Enjoy your new Ford! Carman...Driven by the Best!

March 30, 2024

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Scott and the entire team were awesome. Very professional and made me feel at ease and welcome. I will recommend to my friends and family. More

by Edconner44
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Recommend Dealer
Yes

Other Employees Tagged: Todd Brabender, Scott Ponsell

Mar 30, 2024

Carman Ford Lincoln responded

Thank you Ed for the kind comments and 5 star review. We appreciate you taking the time to review Carman Ford-Lincoln. We are excited to have you as a member of the Carman Ford-Lincoln customer family. Enjoy your new to you Ford! Carman...Driven by the Best!

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