Over 25 years in the automotive industry. I care about my clients and what to make their experience the best they have ever had. I served my country for 9 years in the Navy and I am very proud to have served. I have 6 kids and 8 grandkids and a wonderful Wife (Sol) that I love dearly. Love to fish and spend time with the family are two of my favorite things to do.
Read moreDealership Experience
12 yrs
259 Reviews
Write a Review259 Reviews of Robert Hepner
December 01, 2024
Phenomenal experience at Carman Ford. Vince & Dan were incredibly helpful every step of the way. Great experience. Vince & Dan were incredibly helpful every step of the way. Great experience. More
Other Employees Tagged: Larry Giacchino, Joe Giacchino, Dan Giacchino, Brian Giacchino, Vincent Grimaldi
September 17, 2024
I can’t say enough about Carman Lincoln. John MacDonald worked with me and he was the perfect combination of informative and friendly. I’m from NJ and it was just such a pleasant experience John MacDonald worked with me and he was the perfect combination of informative and friendly. I’m from NJ and it was just such a pleasant experience from beginning to end - everyone was so incredibly helpful and not pushy whatsoever. Highly recommend Carman lincoln and John MacDonald! More
Other Employees Tagged: Brian Giacchino, John MacDonald
August 15, 2024
Extremely positive group of people that made the experience of buying a new car extremely seamless. Wish they could have worked a bit better on pricing, but they did what they could and overall I am experience of buying a new car extremely seamless. Wish they could have worked a bit better on pricing, but they did what they could and overall I am a satisfied customer. More
Other Employees Tagged: Dan Giacchino, Scott Ponsell
July 12, 2024
From the second I walked in to my driving off with my new vehicle I felt like everyone at Carman Ford Lincoln wanted me to get the car I wanted at the best deal possible! I never felt rushed or pushed aside! vehicle I felt like everyone at Carman Ford Lincoln wanted me to get the car I wanted at the best deal possible! I never felt rushed or pushed aside! Everyone was friendly and willing to help! I’d suggest everyone head there to make your next purchase! More
Other Employees Tagged: Dan Shine, Frank Azan, Greg Carraway-Futch, John MacDonald
June 19, 2024
Easy, efficient, honest during the entire process. Best customer service! All dealerships should be this great! Best customer service! All dealerships should be this great! More
Other Employees Tagged: Dan Giacchino, Vincent Grimaldi
May 12, 2024
Very accommodating, friendly staff. I appreciate that the salesmen were not pushy at all. I am so happy about my decision to by a navigator. I will highly recommend this team!! I appreciate that the salesmen were not pushy at all. I am so happy about my decision to by a navigator. I will highly recommend this team!! More
Other Employees Tagged: John MacDonald, Eylem Gokdemir
April 25, 2024
It’s was a awesome experience and the staff was excellent and would recommend this location and would recommend this location More
Other Employees Tagged: Dan Giacchino, Scott Ponsell
April 23, 2024
Hi Scott, I was empressed with your sales presentation and knowledge of product line. After meeting the crew from service, parts, and business it is no wonder that Carman is a quality dealer. Keep up the and knowledge of product line. After meeting the crew from service, parts, and business it is no wonder that Carman is a quality dealer. Keep up the good work. After the trip back to Florida I'm very impressed with the MKC!!! More
Other Employees Tagged: Scott Ponsell, Hope Kyelberg, Jacob Dickhart
April 02, 2024
Vince and Todd are great. They were very helpful with the whole experience. They took the time to explain things and made me comfortable with the process and with my new tru They were very helpful with the whole experience. They took the time to explain things and made me comfortable with the process and with my new truck. Vince, Todd, and Dan are why I am a repeat customer. More
Other Employees Tagged: Todd Brabender, Dan Giacchino, Vincent Grimaldi
March 31, 2024
Everyone was helpful and informative. Scott answered and returned all our calls, we are happy Scott answered and returned all our calls, we are happy More
Other Employees Tagged: Greg Carraway-Futch, Brian Giacchino, Scott Ponsell , Not sure of names, all were plesant and helpful