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Robert Heinsohn
Robert Heinsohn at Delray Buick GMC
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Robert Heinsohn

Service Advisor

Delray Buick GMC

2400 South Federal Highway
Delray Beach, FL 33483

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4.8
172 Reviews
4.8

172 Reviews

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172 Reviews of Robert Heinsohn

December 16, 2024

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Employee Rating

Dealership was great! Friendly and polite staff. Took the time to explain everything in detail. More

by SHANTI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Schear, Frank Castagna, Michail Diduch, Pat Frenna, Scott Bartsch

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Dec 19, 2024

Delray Buick GMC responded

Nothing makes us smile like seeing a 5-star review on our page. Thanks for choosing Delray Buick GMC! We hope to see you back for any future needs.

December 14, 2024

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Employee Rating

Bob is amazing. I always appreciate his service and communication. I would highly recommend his service to anyone. More

by NICHOLAS29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 17, 2024

Delray Buick GMC responded

Nicholas, we're delighted to hear that Bob provided you with excellent service at Delray Buick GMC. Thank you for recommending him and sharing your positive experience!

December 12, 2024

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outstanding service, would highly recommend to other GMC owners to have their vehicles serviced at this location. More

by HOTRODBB
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 14, 2024

Delray Buick GMC responded

Thank you for the glowing recommendation! We're delighted to hear that your experience with Delray Buick GMC was outstanding. We look forward to serving you and other GMC owners in the future!

December 11, 2024

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Employee Rating

8am appointment for an oil change and I was out at 11:30. 3 and 1/2 hours is much longer than necessary. In addition, the complimentary car wash was skipped. They vacuumed the driver and passenger rugs, but More

by CONNOR WILLIAMSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 13, 2024

Delray Buick GMC responded

Connor, I apologize for the extended wait time and oversight with your car wash. This isn't the level of service we aim to provide, and I'm sorry for any inconvenience caused by this experience. We are consistently working on improving all aspects of our services and your comments will help us to do so.

November 19, 2024

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Very courteous and professional. The time spent in the waiting area is very well a-appointed More

by RAYKISH
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 20, 2024

Delray Buick GMC responded

Reviews like this make us smile. Thanks for choosing Delray Buick GMC, see you next time!

October 30, 2024

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Employee Rating

They made the purchase very easy and helped me learn the screen operation.so I can use the apps More

by mzsunshine813
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Williams

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Nov 05, 2024

Delray Buick GMC responded

Reviews like this make us smile. We hope your enjoying your new ride and all its features! We're here if you need anything else!

October 19, 2024

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Employee Rating

I having been using Delray gmc for 14 years and it’s a pleasure to know they r always there for us. Particularly Robert. He is the best More

by diversefem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 21, 2024

Delray Buick GMC responded

Thank you for your loyalty over the past 14 years! We're delighted to hear that Robert and our team at Delray Buick GMC have consistently provided excellent service. We look forward to continuing to serve you in the future!

September 21, 2024

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Employee Rating

During my oil change visit the service manager, Bob, providedeExcellency service in a timely manner. More

by Mike123a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Castagna, Michail Diduch, Scott Bartsch

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Sep 26, 2024

Delray Buick GMC responded

All of us at Delray Buick GMC want to say thank you for leaving this positive feedback. Please let us know if there’s anything else we can help you with!

September 13, 2024

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I only buy from Delray Buick GMC! Bend over backwards service; Kyle Williams is the best! More

by csf_77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Williams, Frank Castagna

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Sep 18, 2024

Delray Buick GMC responded

We're happy to hear you had the best car buying experience with Kyle at Delray Buick GMC. We appreciate your loyalty, we're so lucky to have customer like you! Enjoy your new ride!

September 09, 2024

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Employee Rating

Best dealership for sales and service. Jordan Shear, Dan Fielder, and Bob Heinsohn are my go to team! More

by SANTULLIJOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Fielder, Jordan Schear, Pat Frenna

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Sep 11, 2024

Delray Buick GMC responded

We're delighted to hear that Jordan, Dan, and Bob provided you with excellent service at Delray Buick GMC! Thanks for the shoutout!

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