Robert Harris

Went in on June 29, was told they had to put the car threw the shop for new tires and top fluids, lie. I had to call back to finally hear if the car was even there anymore. I got a TEXT back. Go to buy threw the shop for new tires and top fluids, lie. I had to call back to finally hear if the car was even there anymore. I got a TEXT back. Go to buy it, they did fill oils, gas was at .25 of a tank, we assumed they would finish detailing while I was in finance, wrong. Waited an hour for finance, I ask one of the finance men if he knew where our paperwork was, he said nope. Well come to find out that was our finance man. I told him we have had a very bad day (our daughter locked our infant in the car while we waited) so we would love to just sign and get home our kids are drained. He taps his pen and just looks at me for like 30 seconds. THEN we finally go to leave, HE REFUSED A TEMP TAG!! So, the sameman had to go BACK to our trade in car and get our tags!! Of course that took time! Needless to say, we had a prime example of what NOT to do while we were there. We will never be back, even though we love the car we got, so far, I'll look at any other dealership before I ever look there again. More

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Great service! He was very honest and kind when helping me with my new minivan. He was very honest and kind when helping me with my new minivan. More

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I gave 5 stars for Jordan Mosley. He’s super nice and friendly. I got a good car. He’s super nice and friendly. I got a good car. More

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excellent service from sales associate and the negotiations were easy. Will absolutely recommend this dealership to friends and business associates negotiations were easy. Will absolutely recommend this dealership to friends and business associates More

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Rob Harris and Jordan were great to work with. Made the whole process easy and more enjoyable than other dealers. Made the whole process easy and more enjoyable than other dealers. More

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Had the pleasure of buying my fourth vehicle from the Napleton group. Never once have I been disappointed, but I think this recent experience was the best. Tristan was my salesperson. He was kind from th Napleton group. Never once have I been disappointed, but I think this recent experience was the best. Tristan was my salesperson. He was kind from the moment I arrived. I had my three kids (all under 3 years of age) with me. As stressful as that can seem, Tristan had them laughing almost the entire we were there. Top notch service. Thanks again. More

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Brian was very professional he answered all my questions. He knew his cars and seemed very honest and trustworthy. He was my first sales visit.and I was so impressed I closed the deal without looking elsewhe He knew his cars and seemed very honest and trustworthy. He was my first sales visit.and I was so impressed I closed the deal without looking elsewhere, More

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I had a great experience with Tristan Ries and Rob Harris. Thanks for my new car! Harris. Thanks for my new car! More

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Tristan was awesome! !! Thank you so much for helping me find my dream vehicle! We appreciate you! !! Thank you so much for helping me find my dream vehicle! We appreciate you! More

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Thank you Tristan Ries for a smooth and easy car buying experience at Ed Napleton Honda experience at Ed Napleton Honda More

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