Robert Grooms
Robert Grooms at Auto Park Ford La Porte
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Robert Grooms

Service Manager

Auto Park Ford La Porte

1522 E Lincolnway
La Porte, IN 46350

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4.9
121 Reviews

Industry Experience

20 yrs, 7 mos

4.9

121 Reviews

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121 Reviews of Robert Grooms

March 08, 2025

Dealership Rating
Employee Rating

Used pickup and delivery. It's a life safer.. Service efficient as usual, and everyone less friendly and knowledgeable More

by pattyz0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: William Caley, Rick Kobold

Mar 09, 2025

Auto Park Ford La Porte responded

Thank you, Patty, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 05, 2025

Dealership Rating
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From my initial phone call, to the delivery of our new Raptor, this was the best and most seamless buying experience we have ever had! Great team including the Amazing detailers for their conscientious ef More

by rfitt4u
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 05, 2025

Auto Park Ford La Porte responded

Thanks for sharing about your experience with Auto Park Ford La Porte. We appreciate your business and hope to see you again soon!

February 23, 2025

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Employee Rating

Great experience, we have bought our previous vehicles at Jordan Ford in Mishawaka. I believe 6 all together, 4 used and 2 new. I believe we have found our new place.. More

by papabr03
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Feb 23, 2025

Auto Park Ford La Porte responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 19, 2025

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The services department is always fast and friendly, Never had a problem getting my truck in for services More

by racepdavid
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Recommend Dealer
Yes
Feb 19, 2025

Auto Park Ford La Porte responded

Thank you, David, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 10, 2025

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Treated me like family! Looked out for my best interest. Tim and Tom were awesome! More

by StephM
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: William Caley

Feb 11, 2025

Auto Park Ford La Porte responded

Steph, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tim, Tom, and our team, and we look forward to working with you again.

January 31, 2025

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General manager was very responsive and helpful to my needs when other dealerships would not. More

by zadams.0218
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Levi Archambeault

Feb 01, 2025

Auto Park Ford La Porte responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 27, 2025

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Employee Rating

The car was repaired in no Time. Will always bring my FORD back to a Dealership More

by dowellalice
Service Price Transparency
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Recommend Dealer
Yes
Jan 27, 2025

Auto Park Ford La Porte responded

Thank you for choosing Auto Park Ford La Porte. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 10, 2025

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The staff is friendly, the service is quality, scheduling is easy, and prices are affordable. More

by Amye
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: William Caley, Rick Kobold

Jan 12, 2025

Auto Park Ford La Porte responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Auto Park Ford La Porte, we look forward to having you as a valued customer for many years to come!

January 10, 2025

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Employee Rating

I had an engine light come on my new 2024 ford F250. I was upset and worried. But after my visit I felt good. The tech came out and explained in detail what it was and got the problem fixed right away. More

by knightspm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathon O'Dell, Tim Mishler , John (tech)

Jan 12, 2025

Auto Park Ford La Porte responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Auto Park Ford La Porte to be a positive one. Please don't hesitate to reach out if you need anything else.

December 22, 2024

Dealership Rating
Employee Rating

My service at auto park was very good. Service advisor was very knowledgeable and helpful. When I picked up my truck he explained everything that was done to my truck. Also my service was More

by arge0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Caley, Rick Kobold , Blake McCarthy

Dec 23, 2024

Auto Park Ford La Porte responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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