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Robert Grooms

Overview Reviews (117) Inventory (159)

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Robert Grooms

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Robert Grooms

Service Manager

Auto Park Ford La Porte

1522 E Lincolnway
La Porte, IN 46350

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4.9

117 Reviews

Overview Reviews (117) Inventory (159)

Industry Experience

20 yrs, 6 mos

4.9

117 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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117 Reviews of Robert Grooms

February 10, 2025

Dealership Rating

Employee Rating

Treated me like family! Looked out for my best interest. Tim and Tom were awesome! Looked out for my best interest. Tim and Tom were awesome! More

by StephM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: William Caley

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Feb 11, 2025 -

Auto Park Ford La Porte responded

Steph, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tim, Tom, and our team, and we look forward to working with you again.

January 31, 2025

Dealership Rating

Employee Rating

General manager was very responsive and helpful to my needs when other dealerships would not. needs when other dealerships would not. More

by zadams.0218

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Levi Archambeault

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Feb 01, 2025 -

Auto Park Ford La Porte responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 27, 2025

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Employee Rating

The car was repaired in no Time. Will always bring my FORD back to a Dealership Will always bring my FORD back to a Dealership More

by dowellalice

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Levi Archambeault, William Caley, Rick Kobold

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Jan 27, 2025 -

Auto Park Ford La Porte responded

Thank you for choosing Auto Park Ford La Porte. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 10, 2025

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Employee Rating

The staff is friendly, the service is quality, scheduling is easy, and prices are affordable. is easy, and prices are affordable. More

by Amye

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: William Caley, Rick Kobold

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Jan 12, 2025 -

Auto Park Ford La Porte responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Auto Park Ford La Porte, we look forward to having you as a valued customer for many years to come!

January 10, 2025

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Employee Rating

I had an engine light come on my new 2024 ford F250. I was upset and worried. But after my visit I felt good. The tech came out and explained in detail what it was and got the problem fixed right away. I was upset and worried. But after my visit I felt good. The tech came out and explained in detail what it was and got the problem fixed right away. Good people all the way from the salesman to the service advisor to the tech and even the porter that washed my truck. And man did he make it look good. Thanks auto park ford. More

by knightspm

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathon O'Dell, Tim Mishler , John (tech)

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Jan 12, 2025 -

Auto Park Ford La Porte responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Auto Park Ford La Porte to be a positive one. Please don't hesitate to reach out if you need anything else.

December 22, 2024

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Employee Rating

My service at auto park was very good. Service advisor was very knowledgeable and helpful. When I picked up my truck he explained everything that was done to my truck. Also my service was Service advisor was very knowledgeable and helpful. When I picked up my truck he explained everything that was done to my truck. Also my service was completed on time. More

by arge0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: William Caley, Rick Kobold , Blake McCarthy

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Dec 23, 2024 -

Auto Park Ford La Porte responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 14, 2024

Dealership Rating

Employee Rating

Autopark Ford LaPorte is up and coming. They have certainly gained some momentum and are becoming a go to Ford dealership. They have certainly gained some momentum and are becoming a go to Ford dealership. More

by LEONBOGUCKI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tim Mishler, Levi Archambeault, William Caley, Rick Kobold , Blake McCarthy

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Dec 16, 2024 -

Auto Park Ford La Porte responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Auto Park Ford La Porte, Leon, we look forward to having you as a valued customer for many years to come!

November 25, 2024

Dealership Rating

Employee Rating

On time for picking up my vehicle and dropping it off. Staying in contact with me while they worked on my car. Staying in contact with me while they worked on my car. More

by LONGNECK5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 26, 2024 -

Auto Park Ford La Porte responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 25, 2024

Dealership Rating

Employee Rating

They have always done a great job at a great price. Friendly and courtesies and promt Friendly and courtesies and promt More

by babycatcheronthelake

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: William Caley

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Nov 26, 2024 -

Auto Park Ford La Porte responded

November 17, 2024

Dealership Rating

Employee Rating

I think they want to give you a better deal but are salesmen and don't totally get there but I'm satisfied with my buy salesmen and don't totally get there but I'm satisfied with my buy More

by babycatcheronthelake

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jonathon O'Dell, Tim Mishler, William Caley, Rick Kobold , Blake McCarthy

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Nov 18, 2024 -

Auto Park Ford La Porte responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Auto Park Ford La Porte are glad to have you as a customer.

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