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Robert Grooms

Overview Reviews (111) Inventory (196)

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Robert Grooms

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Robert Grooms

Service Manager

Auto Park Ford La Porte

1522 E Lincolnway
La Porte, IN 46350

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4.9

111 Reviews

Overview Reviews (111) Inventory (196)

Industry Experience

20 yrs, 4 mos

4.9

111 Reviews

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111 Reviews of Robert Grooms

December 14, 2024

Dealership Rating

Employee Rating

Autopark Ford LaPorte is up and coming. They have certainly gained some momentum and are becoming a go to Ford dealership. They have certainly gained some momentum and are becoming a go to Ford dealership. More

by LEONBOGUCKI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tim Mishler, Levi Archambeault, William Caley, Blake McCarthy, Rick Kobold

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Dec 16, 2024 -

Auto Park Ford La Porte responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Auto Park Ford La Porte, Leon, we look forward to having you as a valued customer for many years to come!

November 25, 2024

Dealership Rating

Employee Rating

On time for picking up my vehicle and dropping it off. Staying in contact with me while they worked on my car. Staying in contact with me while they worked on my car. More

by LONGNECK5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 26, 2024 -

Auto Park Ford La Porte responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 25, 2024

Dealership Rating

Employee Rating

They have always done a great job at a great price. Friendly and courtesies and promt Friendly and courtesies and promt More

by babycatcheronthelake

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: William Caley

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Nov 26, 2024 -

Auto Park Ford La Porte responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Auto Park Ford La Porte, we look forward to having you as a valued customer for many years to come!

November 17, 2024

Dealership Rating

Employee Rating

I think they want to give you a better deal but are salesmen and don't totally get there but I'm satisfied with my buy salesmen and don't totally get there but I'm satisfied with my buy More

by babycatcheronthelake

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jonathon O'Dell, Tim Mishler, William Caley, Blake McCarthy, Rick Kobold

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Nov 18, 2024 -

Auto Park Ford La Porte responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Auto Park Ford La Porte are glad to have you as a customer.

October 25, 2024

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Employee Rating

Great service! ! Friendly and helpful staff at this location! Highly recommend for any service needs! ! Friendly and helpful staff at this location! Highly recommend for any service needs! More

by Melissa

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: William Caley, Blake McCarthy, Rick Kobold , Gary Goodwin

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Oct 27, 2024 -

Auto Park Ford La Porte responded

Thank you, Melissa, for sharing your thoughts about your experience with Auto Park Ford La Porte. We appreciate your business and hope to see you again soon!

October 23, 2024

Dealership Rating

Employee Rating

Great staff, knowledgeable, helpful and professional. They always take great care with my vehicle. It’s always a great experience. They always take great care with my vehicle. It’s always a great experience. More

by Kenny M

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathon O'Dell, Tim Mishler

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Oct 24, 2024 -

Auto Park Ford La Porte responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Kenny, and don't hesitate to let us know if we can be of further assistance.

September 20, 2024

Dealership Rating

Employee Rating

Everyone was courteous, considerate of my time and helpful. All promises of what would be done were kept. Building trust between me and the service center. Would definitely recommend LaPorte Auto Park helpful. All promises of what would be done were kept. Building trust between me and the service center. Would definitely recommend LaPorte Auto Park to friends and family. More

by Julie Cinal

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rick Kobold

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Sep 20, 2024 -

Auto Park Ford La Porte responded

Thank you so much for your kind words, Julie, and for taking the time to leave us this wonderful feedback!

September 18, 2024

Dealership Rating

Employee Rating

Sincerely kind and helpful. It was worth the 45 minute drive to get to the dealership. It was worth the 45 minute drive to get to the dealership. More

by Shivelysharri

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Levi Archambeault, Brent Forry, William Caley, Blake McCarthy, Rich Trowbridge, Rick Kobold , Gary Goodwin

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Sep 19, 2024 -

Auto Park Ford La Porte responded

Sharri, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 11, 2024

Dealership Rating

Employee Rating

Very courteous! The communication is great! Absolutely love the valet Service! I have been a customer for 6 years The communication is great! Absolutely love the valet Service! I have been a customer for 6 years More

by mkunstek

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: William Caley, Blake McCarthy, Rick Kobold , Gary Goodwin

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Sep 12, 2024 -

Auto Park Ford La Porte responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 02, 2024

Dealership Rating

Employee Rating

They fit me in to their schedule and accommodated me, on relatively short notice, for a first time oil change. Thank you very much guys, I will remember that! relatively short notice, for a first time oil change. Thank you very much guys, I will remember that! More

by tknox94

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rick Kobold

Report | Print

Sep 02, 2024 -

Auto Park Ford La Porte responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Auto Park Ford La Porte, we look forward to having you as a valued customer for many years to come!

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