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Robert Grooms

Overview Reviews (114) Inventory (183)

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Robert Grooms

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Robert Grooms

Service Manager

Auto Park Ford La Porte

1522 E Lincolnway
La Porte, IN 46350

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4.9

114 Reviews

Overview Reviews (114) Inventory (183)

Industry Experience

20 yrs, 5 mos

4.9

114 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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114 Reviews of Robert Grooms

January 10, 2025

Dealership Rating

Employee Rating

The staff is friendly, the service is quality, scheduling is easy, and prices are affordable. is easy, and prices are affordable. More

by Amye

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: William Caley, Rick Kobold

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Jan 12, 2025 -

Auto Park Ford La Porte responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Auto Park Ford La Porte, we look forward to having you as a valued customer for many years to come!

January 10, 2025

Dealership Rating

Employee Rating

I had an engine light come on my new 2024 ford F250. I was upset and worried. But after my visit I felt good. The tech came out and explained in detail what it was and got the problem fixed right away. I was upset and worried. But after my visit I felt good. The tech came out and explained in detail what it was and got the problem fixed right away. Good people all the way from the salesman to the service advisor to the tech and even the porter that washed my truck. And man did he make it look good. Thanks auto park ford. More

by knightspm

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathon O'Dell, Tim Mishler , John (tech)

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Jan 12, 2025 -

Auto Park Ford La Porte responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Auto Park Ford La Porte to be a positive one. Please don't hesitate to reach out if you need anything else.

December 22, 2024

Dealership Rating

Employee Rating

My service at auto park was very good. Service advisor was very knowledgeable and helpful. When I picked up my truck he explained everything that was done to my truck. Also my service was Service advisor was very knowledgeable and helpful. When I picked up my truck he explained everything that was done to my truck. Also my service was completed on time. More

by arge0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: William Caley, Rick Kobold , Blake McCarthy

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Dec 23, 2024 -

Auto Park Ford La Porte responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 14, 2024

Dealership Rating

Employee Rating

Autopark Ford LaPorte is up and coming. They have certainly gained some momentum and are becoming a go to Ford dealership. They have certainly gained some momentum and are becoming a go to Ford dealership. More

by LEONBOGUCKI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tim Mishler, Levi Archambeault, William Caley, Rick Kobold , Blake McCarthy

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Dec 16, 2024 -

Auto Park Ford La Porte responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Auto Park Ford La Porte, Leon, we look forward to having you as a valued customer for many years to come!

November 25, 2024

Dealership Rating

Employee Rating

On time for picking up my vehicle and dropping it off. Staying in contact with me while they worked on my car. Staying in contact with me while they worked on my car. More

by LONGNECK5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 26, 2024 -

Auto Park Ford La Porte responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 25, 2024

Dealership Rating

Employee Rating

They have always done a great job at a great price. Friendly and courtesies and promt Friendly and courtesies and promt More

by babycatcheronthelake

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: William Caley

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Nov 26, 2024 -

Auto Park Ford La Porte responded

November 17, 2024

Dealership Rating

Employee Rating

I think they want to give you a better deal but are salesmen and don't totally get there but I'm satisfied with my buy salesmen and don't totally get there but I'm satisfied with my buy More

by babycatcheronthelake

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jonathon O'Dell, Tim Mishler, William Caley, Rick Kobold , Blake McCarthy

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Nov 18, 2024 -

Auto Park Ford La Porte responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Auto Park Ford La Porte are glad to have you as a customer.

October 25, 2024

Dealership Rating

Employee Rating

Great service! ! Friendly and helpful staff at this location! Highly recommend for any service needs! ! Friendly and helpful staff at this location! Highly recommend for any service needs! More

by Melissa

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: William Caley, Rick Kobold , Gary Goodwin, Blake McCarthy

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Oct 27, 2024 -

Auto Park Ford La Porte responded

Thank you, Melissa, for sharing your thoughts about your experience with Auto Park Ford La Porte. We appreciate your business and hope to see you again soon!

October 23, 2024

Dealership Rating

Employee Rating

Great staff, knowledgeable, helpful and professional. They always take great care with my vehicle. It’s always a great experience. They always take great care with my vehicle. It’s always a great experience. More

by Kenny M

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathon O'Dell, Tim Mishler

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Oct 24, 2024 -

Auto Park Ford La Porte responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Kenny, and don't hesitate to let us know if we can be of further assistance.

September 20, 2024

Dealership Rating

Employee Rating

Everyone was courteous, considerate of my time and helpful. All promises of what would be done were kept. Building trust between me and the service center. Would definitely recommend LaPorte Auto Park helpful. All promises of what would be done were kept. Building trust between me and the service center. Would definitely recommend LaPorte Auto Park to friends and family. More

by Julie Cinal

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rick Kobold

Report | Print

Sep 20, 2024 -

Auto Park Ford La Porte responded

Thank you so much for your kind words, Julie, and for taking the time to leave us this wonderful feedback!

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