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Robert Grooms

Overview Reviews (149) Inventory (211)

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Robert Grooms

Service Manager

Auto Park Ford La Porte

1522 E Lincolnway
La Porte, IN 46350

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4.9

149 Reviews

Overview Reviews (149) Inventory (211)

Industry Experience

21 yrs, 4 mos

4.9

149 Reviews

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149 Reviews of Robert Grooms

December 19, 2025

Dealership Rating

Employee Rating

Robert was very nice when i talk to him on the phone about my 25 Bronco. He explained everything they were going to do to it. about my 25 Bronco. He explained everything they were going to do to it. More

by hubert133

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 19, 2025 -

Auto Park Ford La Porte responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 12, 2025

Dealership Rating

Employee Rating

Great people fast and careing service dept. Great bedside mannor.sales staff fantastic to deal with. Have used Tim M. for the last 37years Great bedside mannor.sales staff fantastic to deal with. Have used Tim M. for the last 37years More

by MRRAG88

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Levi Archambeault, Brent Forry, William Caley, Rick Kobold, Caleb Knapp , Matt in service. Tim M. In sales

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Dec 12, 2025 -

Auto Park Ford La Porte responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 05, 2025

Dealership Rating

Employee Rating

It was the best and easiest deal I have ever made when buying a vehicle. buying a vehicle. More

by bwoodb

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Levi Archambeault, Brent Forry, William Caley, Rick Kobold, Caleb Knapp

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Dec 05, 2025 -

Auto Park Ford La Porte responded

Thanks for sharing your thoughts about your experience with Auto Park Ford La Porte. We appreciate your business and hope to see you again soon!

December 03, 2025

Dealership Rating

Employee Rating

They picked up my car and returned it to my place of work and even washed it. I was very happy and even washed it. I was very happy More

by thejude1963

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: William Caley, Rick Kobold

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Dec 03, 2025 -

Auto Park Ford La Porte responded

Thanks for sharing about your experience with Auto Park Ford La Porte. We appreciate your business and hope to see you again soon!

November 29, 2025

Dealership Rating

Employee Rating

Pleasant employees who were helpful, considerate and understanding. Did a very thorough job. Repairs were done when they projected that they would be understanding. Did a very thorough job. Repairs were done when they projected that they would be More

by murna56

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: William Caley, Rick Kobold , Ashley

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Nov 29, 2025 -

Auto Park Ford La Porte responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 21, 2025

Dealership Rating

Employee Rating

Quick and reliable. I’ve used their pick up service for maintenance on my 22 bronco multiple times. No complaints at all. I’ve used their pick up service for maintenance on my 22 bronco multiple times. No complaints at all. More

by SOJKA.MELISSA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: William Caley, Rick Kobold

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Nov 21, 2025 -

Auto Park Ford La Porte responded

Thank you for choosing Auto Park Ford La Porte. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 22, 2025

Dealership Rating

Employee Rating

Auto Park Ford is a top notch dealership. Great customer service in Sales and they make it so easy to purchase a vehicle. Service gets you in quickly, fixes your vehicle correctly and provi Great customer service in Sales and they make it so easy to purchase a vehicle. Service gets you in quickly, fixes your vehicle correctly and provides great customer service throughout. Their Pick Up & Delivery program is fantastic. They make servicing your vehicle easy by picking it up while you are at work and your vehicle is done when you leave work! Won't do business or take my vehicle anywhere else. More

by B4e

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jonathon O'Dell, Tim Mishler, Levi Archambeault, William Caley, Rick Kobold, Kenneth Klamm, Nick McDonald, Caleb Knapp

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Oct 22, 2025 -

Auto Park Ford La Porte responded

Thank you so much for choosing Auto Park Ford La Porte! Please let us know if we can be of any more assistance.

October 03, 2025

Dealership Rating

Employee Rating

Great process from start to finish! Super friendly and honest. I will definitely tell my friends and family to go here!! Super friendly and honest. I will definitely tell my friends and family to go here!! More

by SHAUNA5

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jonathon O'Dell, Levi Archambeault, William Caley, Rick Kobold

Report | Print

Oct 03, 2025 -

Auto Park Ford La Porte responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Auto Park Ford La Porte!

October 02, 2025

Dealership Rating

Employee Rating

Everyone from the salesman to the service dept was very friendly and answered all questions I had friendly and answered all questions I had More

by pam_0667

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathon O'Dell, Tim Mishler, William Caley, Rick Kobold, Kenneth Klamm, Nick McDonald

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Oct 02, 2025 -

Auto Park Ford La Porte responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Auto Park Ford La Porte, we look forward to having you as a valued customer for many years to come!

September 04, 2025

Dealership Rating

Employee Rating

The associates, service, technicians, and everyone that is at this dealership are polite, and very nice. They are Great. is at this dealership are polite, and very nice. They are Great. More

by Jt3doggaron

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathon O'Dell, Tim Mishler, Levi Archambeault, Brent Forry, William Caley, Rick Kobold, Kenneth Klamm, Nick McDonald, Caleb Knapp , Becky, and all the service department i don't remember their name.

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Sep 04, 2025 -

Auto Park Ford La Porte responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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