Robert Grooms
Robert Grooms at Auto Park Ford La Porte

Robert Grooms

Service Manager

Auto Park Ford La Porte

1522 E Lincolnway
La Porte, IN 46350

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4.9
149 Reviews

Industry Experience

21 yrs, 4 mos

4.9

149 Reviews

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149 Reviews of Robert Grooms

December 19, 2025

Dealership Rating
Employee Rating

Robert was very nice when i talk to him on the phone about my 25 Bronco. He explained everything they were going to do to it. More

by hubert133
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2025

Auto Park Ford La Porte responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 12, 2025

Dealership Rating
Employee Rating

Great people fast and careing service dept. Great bedside mannor.sales staff fantastic to deal with. Have used Tim M. for the last 37years More

by MRRAG88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Levi Archambeault, Brent Forry, William Caley, Rick Kobold, Caleb Knapp , Matt in service. Tim M. In sales

Dec 12, 2025

Auto Park Ford La Porte responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 05, 2025

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Employee Rating

It was the best and easiest deal I have ever made when buying a vehicle. More

by bwoodb
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 05, 2025

Auto Park Ford La Porte responded

Thanks for sharing your thoughts about your experience with Auto Park Ford La Porte. We appreciate your business and hope to see you again soon!

December 03, 2025

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They picked up my car and returned it to my place of work and even washed it. I was very happy More

by thejude1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Caley, Rick Kobold

Dec 03, 2025

Auto Park Ford La Porte responded

Thanks for sharing about your experience with Auto Park Ford La Porte. We appreciate your business and hope to see you again soon!

November 29, 2025

Dealership Rating
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Pleasant employees who were helpful, considerate and understanding. Did a very thorough job. Repairs were done when they projected that they would be More

by murna56
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Caley, Rick Kobold , Ashley

Nov 29, 2025

Auto Park Ford La Porte responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 21, 2025

Dealership Rating
Employee Rating

Quick and reliable. I’ve used their pick up service for maintenance on my 22 bronco multiple times. No complaints at all. More

by SOJKA.MELISSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Caley, Rick Kobold

Nov 21, 2025

Auto Park Ford La Porte responded

Thank you for choosing Auto Park Ford La Porte. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 22, 2025

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Employee Rating

Auto Park Ford is a top notch dealership. Great customer service in Sales and they make it so easy to purchase a vehicle. Service gets you in quickly, fixes your vehicle correctly and provi More

by B4e
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 22, 2025

Auto Park Ford La Porte responded

Thank you so much for choosing Auto Park Ford La Porte! Please let us know if we can be of any more assistance.

October 03, 2025

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Employee Rating

Great process from start to finish! Super friendly and honest. I will definitely tell my friends and family to go here!! More

by SHAUNA5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 03, 2025

Auto Park Ford La Porte responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Auto Park Ford La Porte!

October 02, 2025

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Employee Rating

Everyone from the salesman to the service dept was very friendly and answered all questions I had More

by pam_0667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Auto Park Ford La Porte responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Auto Park Ford La Porte, we look forward to having you as a valued customer for many years to come!

September 04, 2025

Dealership Rating
Employee Rating

The associates, service, technicians, and everyone that is at this dealership are polite, and very nice. They are Great. More

by Jt3doggaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2025

Auto Park Ford La Porte responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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