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Robert Gordon
Robert Gordon at Shottenkirk Toyota Weatherford
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Robert Gordon

Service Advisor

Shottenkirk Toyota Weatherford

3131 Fort Worth Highway
Weatherford, TX 76086

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5.0
15 Reviews

Industry Experience

3 yrs, 2 mos

5.0

15 Reviews

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15 Reviews of Robert Gordon

January 15, 2025

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Employee Rating

The dealership is great. The service was excellent. I will definitely return for my next service. More

by levius1962
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Recommend Dealer
Yes
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Jan 16, 2025

Shottenkirk Toyota Weatherford responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 21, 2023

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I went in for the Fall checkup special and it was time for my yearly maintenance. I didn’t have to wait long and enjoyed a cup of coffee while the work was being done. More

by sharonkouns
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Schwerdt

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Nov 22, 2023

Shottenkirk Toyota Weatherford responded

sharonkouns, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

November 21, 2023

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Robert is excellent. He’s great at getting what service you need done and done correctly. They are efficient and I trust them with my 4Runner for any service. I know it w More

by LNash
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Recommend Dealer
Yes
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Nov 22, 2023

Shottenkirk Toyota Weatherford responded

LNash, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 21, 2023

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The service adviser team is excellent as always! ! You're efficient in super friendly Thanks you 👍 More

by RR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sherry Parker, Rachel Sims

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Nov 21, 2023

Shottenkirk Toyota Weatherford responded

RR, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 14, 2023

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Amazing service and excellent knowledge of what I needed done and got it done in a timely manner More

by Jbug86
Recommend Dealer
Yes
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Nov 15, 2023

Shottenkirk Toyota Weatherford responded

Jbug86, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

November 12, 2023

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Robert is the most honest, good will and hard working advisor Toyota has at that dealership. More

by Bri
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Recommend Dealer
Yes
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November 11, 2023

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Very polite, service was fast, and most importantly no one tried to tell I needed more work done, just to get me to spend more money. Robert was clear and explained the estimate before any work was done. More

by weimfun
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Service Communication
Recommend Dealer
Yes
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Nov 13, 2023

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

November 11, 2023

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Robert is a great person, he should be commended for Helping people the way he does. More

by db
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Recommend Dealer
Yes
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Nov 13, 2023

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at ond PrivatelyRespond Publicl in the future!

November 09, 2023

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Robert was very professional and very friendly. He really went that extra mile for me that day. He is who I choose to work with because of his customer service. Couldn’t ask for anyone better! More

by C.Parks
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Nov 10, 2023

Shottenkirk Toyota Weatherford responded

C.Parks, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

November 08, 2023

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Employee Rating

Great service and excellent time in getting my truck in and out for service and wait wasn’t long at all!! More

by Yolo86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 09, 2023

Shottenkirk Toyota Weatherford responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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