Robert Gilmore
Robert Gilmore at Crain Kia of Conway
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Robert Gilmore

Traffic Manager

Crain Kia of Conway

810 South Amity Road
Conway, AR 72032

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4.8
89 Reviews
4.8

89 Reviews

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89 Reviews of Robert Gilmore

December 03, 2024

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Employee Rating

My company has bought several cars from this dealership and they never seem to know who we are when we come in for service. We can call and make an appointment and describe issues, then when we get there t More

by MSNOW3
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 04, 2024

Crain Kia of Conway responded

Mr. Snowden, we thank you for purchasing several cars from Crain KIA of Conway and we want to be your Service Center. We currently outsource our scheduling and will continue through December 2024. After December, we will begin scheduling all of our customers needs and hopefully you will see the communication issue resolved. We will continue to offer you KIA Recommended Services for your vehicles as required by KIA. Mark Rowe brings all of the cars into our Service Department and the Advisor is Jeramie. He is very aware of Douglas Companies cars that receive maintenance and that they apply to the Douglas Companies Account. We appreciate your business and if you need to schedule service visits, please contact our Scheduling Department at 501.658.2014 or 501.428.2656. Thanks, Lesia Morrison Customer Relations Manager Crain KIA of Conway 501.470.7028 lesiamorrison@crainteam.net

November 26, 2024

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Rusty was a great salesman and the finance guy was super nice. Best experience ever! I rated everyone else with a one star because I didn't have any encounters with them. More

by TYFFAIRA1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 15, 2024

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Knowledgeable and easy-going . Grest salesmen ! Worked well with us to make a good decision! More

by innovationshairtanning
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Recommend Dealer
Yes

November 11, 2024

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I was just comparison shopping, not ready to buy yet. However, I found a deal and the car I couldn’t pass up! Everyone was so helpful! More

by SAMBLANKENSHIP66
Sales Price Transparency
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Recommend Dealer
Yes

September 28, 2024

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Mikah did a wonderful job. He answered all my question in a timely manner. Very respectful! More

by Monica.binns
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Recommend Dealer
Yes

September 14, 2024

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Jeremey was very helpful! The people in the shop worked very fast and the waiting room was comfortable and clean! I had a great time! More

by raven.garrison91
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

September 13, 2024

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Very kind and professional- worked very hard for me on what I was looking for - felt no pressure from him and he knew all the features of the vehicle-would recommend him to anyone!! More

by JOANNPRINCE
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Finance Experience
Recommend Dealer
Yes

September 03, 2024

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Lamar was our salesman and he was the best salesman we have ever had! He created the absolute best experience for us! He went above and beyond. We will definitely buy from him again! More

by RIEDYN27
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Trade-in Experience
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Recommend Dealer
Yes

August 29, 2024

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Employee Rating

They have great customer service! Everyone is friendly and professional! And love love the popcorn! More

by Brit
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

August 23, 2024

Dealership Rating
Employee Rating

They made sure that I was taking care of and that they did everything they could do to help me get in a new car. More

by stricklinj2009
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Recommend Dealer
Yes
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