Robert Freiberg
Robert Freiberg at Ken Ganley Westside Imports
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Robert Freiberg

Internet Sales Manager

Ken Ganley Westside Imports

25730 Lorain Road
North Olmsted, OH 44070

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17 Reviews

Dealership Experience

5 yrs, 2 mos

Languages Spoken

English English

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17 Reviews

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17 Reviews of Robert Freiberg

September 30, 2024

Dealership Rating
Employee Rating

Royalty means the world to me and after purchasing my third Subaru with Ken Ganley, I will never go anywhere else More

by LISAMCRON31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 23, 2023

Dealership Rating
Employee Rating

The dealership responded immediately to my online request. Dylan answered all our questions and found us what we wanted. He worked with us and we bought the car the same day. More

by MGVPS37
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown, Dylan Cairelli , Igor Zaiats

Sep 25, 2023

Ken Ganley Westside Imports responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Volkswagen North Olmsted. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Sep 25, 2023

Ken Ganley Westside Imports responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai North Olmsted. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 12, 2023

Dealership Rating
Employee Rating

Had the pleasure of working with Greg Carnegie and his sales manager Doug. If you’d like to have a stress free and transparent car buying experience, go see Mr. Carnegie. I have been shopping for a new SU More

by Bcooper0601
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2023

Ken Ganley Westside Imports responded

Hi, we appreciate your positive review of your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 02, 2021

Dealership Rating
Employee Rating

Karl did a great job putting us at ease and communicating with us every step of the way. Robert F was instrumental in making sure we had a positive buying experience. Thank you, we love our new Ascent! More

by barbs11803
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karl Pangrace

Sep 03, 2021

Ken Ganley Westside Imports responded

Thank you for purchasing a new Ascent from Ganley Westside Imports. We appreciate the opportunity to earn your business, and are happy that your experience with Karl and Robert was a positive one. Thank you, as well, for your kind review. Please do not hesitate to contact us with any questions or concerns. We look forward to working with you again in the future. -Ganley Westside Subaru

August 19, 2021

Dealership Rating
Employee Rating

In and out quick for my 20k serviceNice job to the In and out quick for my 20k service Nice job to the service dept. The ladies in the appointment Dept also do a great job. More

by toddmeek1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Romanak, Tim Price, Chris Wheatley , Jenna Graham, Greg Kerro, Cory Lane, Edwin Rivera, Gabby Roberts, Jim Welsh

Aug 20, 2021

Ken Ganley Westside Imports responded

Todd, We appreciate you taking the time to rate your recent visit here to our facility. We are happy that your experience was worth rating us 5 stars and we hope to continue to provide you with 5 star experiences in the future! -Ganley Westside Volkswagen

August 18, 2021

Dealership Rating
Employee Rating

Scott did a great job of walking me through the process. All details were clearly explained and it went smoothly. I recommend this dealership to anyone. More

by MLR1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Wnek, Asif Kassam

Aug 20, 2021

Ken Ganley Westside Imports responded

Thank you for taking the time to write about your experience with Scott! We are so glad to hear that he was able to provide you with such great customer service! We hope to see you again! -Ganley Westside Subaru

June 07, 2021

Dealership Rating
Employee Rating

Great people. Very helpful. I purchased my vehicle from another state, over the phone. Ganley Westside made this a very easy experience. I will definitely purchase from Ganley again. More

by PITPEN28
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Asif Kassam , Igor Manasiev, Sherry Workman, Igor Zaiats

Jun 08, 2021

Ken Ganley Westside Imports responded

Thank you so much for taking the time to leave this review of Ganley Westside Imports. We appreciate your business and look forward to continuing to provide you with 5 star experiences. -Ganley Westside Imports

May 13, 2021

Dealership Rating
Employee Rating

It was a pleasure working with Janice. She listened to what I was looking for, and what I did not want, and found the best auto to fit my needs. She took the time to walk me through the newer tech that's More

by DPAWLU
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown, Terry Maxson , Janice Huang

May 14, 2021

Ken Ganley Westside Imports responded

We are so happy to hear that you received 5 star treatment by Janice! We hope you love your new vehicle. If you were to need anything in the future, we hope you do not hesitate to reach out. Thank you for your kind words about our sales department. -Ganley Westside Imports

March 10, 2021

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Employee Rating

This is the worst shopping experience I have ever had. They are the most unreputable company. They sold me a car they did not hav without making it clear they did not have it. Then would tell me nothin More

by STRICKLERHC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Steve Warshawsky, Asif Kassam, Robert Brown , Sarah Klein, Sherry Workman

Aug 27, 2022

Ken Ganley Westside Imports responded

We are sorry to hear that you had a poor experience.

Aug 28, 2022

STRICKLERHC responded

You are not sorry in any way. If you were you would have made it right. A response a year and a half later. What a joke

March 09, 2021

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Employee Rating

The best car buying experience I’ve ever had! Both sales people were absolutely incredible walking us through every step! During the loan signing Michael was friendly and super knowledgeable! Thanks Ganley More

by AClayburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 09, 2021

Ken Ganley Westside Imports responded

We are so pleased that your car buying experience was top notch from start to finish! We hope you enjoy your new car and come back to see us for service. -Ganley Westside Imports

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