Robert Floyd
Robert Floyd at All American Chrysler Jeep Dodge Ram FIAT of San Angelo
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Robert Floyd

Parts Manager

All American Chrysler Jeep Dodge Ram FIAT of San Angelo

4310 Sherwood Way
San Angelo, TX 76904

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5.0
50 Reviews

Languages Spoken

English English

5.0

50 Reviews

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50 Reviews of Robert Floyd

November 10, 2023

Dealership Rating
Employee Rating

All American Jeep is outstanding. They consistently take care of my needs. Shout out to Eddie is one of the best Service Writers in the business. Thank you! More

by rpfeil
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 14, 2023

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for the awesome feedback! You're right, Eddie is an excellent service writer and we appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. Dwayne Hiser - General Manager

October 24, 2023

Dealership Rating
Employee Rating

We were broke down from out of town. The repair was made promptly and we were a on our way far more quickly than I ever thought possible. Great job thanks More

by 123DFARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lexi Carter, Eddie Gomez

Oct 27, 2023

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Hello, thank you for your kind words about the service team. I'm glad to hear that your emergency situation got handled to your standards and that you were able to get on your way with little hassle. Reviews like yours help us to make sure that we're meeting the needs of our customers and I appreciate you for taking the time to leave a review. Dwayne Hiser - General Manager

September 05, 2023

Dealership Rating
Employee Rating

Good service. and great people and bad xxx truck and the only one in town More

by ROBERTOTREVINO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oscar Rodriguez, Billy Najera

August 07, 2023

Dealership Rating
Employee Rating

Lexie was helpful. No problem with the dealership. I don’t have anything else to say. More

by Danna Hoppe
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 10, 2023

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you so much for taking the time to share your feedback with us, Danna! We work hard to make sure our guests have an awesome experience. I will share your comments with Lexie and we look forward to working with you again down the road. Dwayne Hiser - General Manager

July 04, 2023

Dealership Rating
Employee Rating

Everything was fine except they kept my truck for 25 days. I asked for a loaner several times and never receive one. Being that it’s my only vehicle it was a huge inconvenience. More

by ARLENEGARAY16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lexi Carter, Eddie Gomez

Jul 07, 2023

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Dwayne Hiser - General Manager

June 30, 2023

Dealership Rating
Employee Rating

Didn't communicate that they needed too keep the vehicle overnight. When they did call me back the next day they had not worked on my vehicle and were going to charge me double the quoted price to install a More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 06, 2023

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for taking the time to leave us this review. I always aim for 100% customer satisfaction, and it is apparent we fell short of this goal during your most recent visit. I'd like to do whatever it takes to regain your future business. Please contact me at your earliest convenience so that we can work together to resolve this issue. Dwayne Hiser - General Manager

June 23, 2023

Dealership Rating
Employee Rating

It was very pleasant and the service department kept me up to date and time when my truck was getting worked on More

by SSLEATHERS48
Service Price Transparency
Recommend Dealer
Yes
Jun 28, 2023

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your truck. Please feel free to stop in or reach out to me if you have any questions for our staff. Dwayne Hiser - General Manager

June 17, 2023

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Employee Rating

They have the best sales team and service team in town. Would definitely buy again from All American Ram More

by VESPERTSI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 22, 2023

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Dwayne Hiser - General Manager

June 07, 2023

Dealership Rating
Employee Rating

The service was great. Had my trucks for two days did some very important repairs that were needed. Terry in the service center was great. More

by BFEIST11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2023

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Terry does for All American Chrysler Dodge Jeep RAM of San Angelo and our customers. Hope to see you again soon! Dwayne Hiser - General Manager

June 05, 2023

Dealership Rating
Employee Rating

They replaced front end parts etc. They did a great job. The service manager and assistant service manager was great. More

by BFEIST11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2023

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Dwayne Hiser - General Manager

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