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Ciocca Chrysler Dodge Jeep Ram of Flemington

Flemington, NJ

4.7
4,057 Reviews

204 US-202

Flemington, NJ

08822

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4,057 Reviews of Ciocca Chrysler Dodge Jeep Ram of Flemington

January 15, 2025

Over priced services and I was told they do not give a veteran discount. Pretty much lost my business More

by Guardian6910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Jan 16, 2025 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for sharing your feedback, and we’re sorry to hear about your experience. We strive to provide quality service at competitive prices, and we understand your concerns about the cost. Regarding the veteran discount, we truly value the service and sacrifice of our veterans, and we apologize if this was not communicated clearly. We would appreciate the opportunity to discuss your experience further and see how we can better serve you in the future. Thank you for bringing this to our attention.

January 07, 2025

The salesperson was not knowledgeable about the vehicle. The promotion advertised was not accessible after I filled out paperwork online and the dealership was not helpful, therefore the $50 Amazon gift ca More

by rossi908
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sam Bottros
Jan 08, 2025 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. It’s disappointing to hear that you didn’t receive the level of service and follow-through you expected, especially regarding the promotion and the knowledge of our salesperson. We take all customer concerns seriously, and we’ll be investigating the issue with the gift card and check to ensure that this doesn’t happen again. Your satisfaction is important to us, and we regret that we didn’t meet your expectations. We value your business and would love the opportunity to make things right. If you’d like to discuss your experience further or have any remaining concerns, please don’t hesitate to reach out directly. We appreciate your feedback and hope to regain your trust in the future.

January 05, 2025

They are super professional I’m happy with my new 2024 Ram Easy and fats negotiation I recommend More

by Steve.homeremodeling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Salvatore
Jan 06, 2025 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you, Steve, for your fantastic review! We're so happy to hear that you're pleased with your new 2024 Ram and that the negotiation process was easy and fast. We truly appreciate your recommendation and look forward to assisting you again in the future!

December 21, 2024

I had my car serviced recently. They say they perform a multipoint inspection of car but they do not provide the customer with a summary of that inspection. I called to ask why it w More

by NS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Dec 23, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for your feedback, and we sincerely apologize for the inconvenience you've experienced. We understand the importance of transparency, and we regret that you did not receive a summary of your vehicle’s multipoint inspection as expected. Your concerns about communication and service details are important, and we will make sure to address this internally. Additionally, we apologize for the oversight with your keys and receipt and for any additional inconvenience caused by having to return to pick them up. We truly appreciate your feedback and will work to improve our service in the future.

December 15, 2024

They always take good care of us. Bob Escott great salesman. Free coffee in the lobby. More

by stawicki.robert
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Escott
Dec 16, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for your great review! We're so happy to hear that Bob Escott continues to take good care of you and that you enjoy the coffee in the lobby! We appreciate your loyalty and kind words. We look forward to your next visit!

December 11, 2024

David is a pleasure to deal with and the work was done perfectly and quickly More

by Rranieri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Dec 12, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for your kind words! We're so glad to hear that David made your experience enjoyable and that the work was completed to your satisfaction. We truly appreciate your feedback and look forward to assisting you again in the future!

December 02, 2024

I just leased a Jeep Grand Cherokee 4Xe from Ciocca or Flemington. My salesperson, Robert Salvatore, was outstanding, knowledgeable, and helpful. He listened to me and what I wanted and was able to get More

by rick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert "Sal" Salvatore, Anthony Izzo, David Younan
Dec 02, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

December 02, 2024

Always a pleasant experience at the dealership . Staff is always kind and considerate to me as a customer. More

by firstdue169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Dec 02, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

November 23, 2024

Had a great experience. Olivia an her team were great. Will definitely be going to Ciocca Ram moving forward! Thanks Guys!! More

by ANTHONYPEREZ421
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Orlando, Anthony Izzo, David Younan, Olivia Kotula
Nov 25, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

November 16, 2024

I was very satisfied with the way you handled my situation except for the problem of a third water pump. Not happy with the product. So I called the 1-800 # and will be filing a formal complaint. Th More

by Judgebean0256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Price
Nov 20, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please reach us at (908) 788-5858 so we can learn more and work to make this right!

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