Robert Diaz
Robert Diaz at Lipton Toyota
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Robert Diaz

New Car Manager

Lipton Toyota

1700 W Oakland Park Blvd
Fort Lauderdale, FL 33311

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4.1
48 Reviews
4.1

48 Reviews

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48 Reviews of Robert Diaz

December 08, 2024

Dealership Rating
Employee Rating

Great service they do excellent job I will recommend ther service they make shore my work was done on time as promised and pick me up from my home and the driver was very nice and friendly. More

by NORMIECAMPBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ojo Awe

Dec 09, 2024

Lipton Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Normie, please let us know.

November 26, 2024

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Friendly staff, time for repair generally accurately estimated. Last visit, however there was confusion about whether brakes needed repair or not, as several technicians gave conflicting diagnoses. This More

by ACHOOLY234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2024

Lipton Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 14, 2024

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Employee Rating

Nothing special or spectacular or to complain about. It was run of the mill. Although it would have been nice to get a briefing on what was done. The marks on the sign out sheet weren't that clear. By t More

by markcirving9
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2024

Lipton Toyota responded

Thank you for your review. We'll be sure to share your feedback with our crew. We appreciate your business here at Lipton Toyota, Mark.

September 22, 2024

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Employee Rating

Robert was amazing! Thank you he helped me with my problems! Car was checked! I didn’t have to pay anything More

by Pashou18
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 23, 2024

Lipton Toyota responded

Quality customer service is always our number one priority, and we're happy to hear that Robert met your expectations. Thank you for choosing Lipton Toyota. We look forward to having you as one of our valued customers for many more years to come!

September 15, 2024

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Employee Rating

The worse place to buy a used vehicle. Service rep and management has no care in the world about the customer's. More

by Yad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 19, 2024

Lipton Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 15, 2024

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Employee Rating

Should be 0 stars. Worst dealership ever. Unprofessional on every level! Will never use again. They lie cheat and steal. Do not do business here! More

by Dthance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Shaheed Khan , A. Jones

Aug 19, 2024

Lipton Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 08, 2024

Dealership Rating
Employee Rating

It was my first visit ans I was treated like an inconvenience. Tragic, management wouldn't call me back. More

by Unclecuts86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Yarib Cuebas, Charles Gordon

Jun 12, 2024

Lipton Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Jun 12, 2024

Unclecuts86 responded

I have already reached out this past Friday and again this past Monday. The ball is in your court.

March 09, 2024

Dealership Rating
Employee Rating

The service department was on top of there game when I visited. I was very pleased. More

by SUNSHINEBLUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2024

Lipton Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lipton Toyota, we look forward to having you as a valued customer for many years to come!

March 07, 2024

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Employee Rating

Got done fast checked my brakes out and gave me a ride home and back to Toyota More

by NICHOLASFRANCIS0110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2024

Lipton Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 08, 2023

Dealership Rating
Employee Rating

Parts missing from the top of my engine, engine cover. spotlights connector broken where they appear to be working. The last service I did my sub woofer was disconnected and never connected again that sam More

by LUKESTEGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bob

Dec 11, 2023

Lipton Toyota responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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