Robert Diaz
Robert Diaz at Lipton Toyota

Robert Diaz

New Car Manager

Lipton Toyota

1700 W Oakland Park Blvd
Fort Lauderdale, FL 33311

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3.7
53 Reviews
3.7

53 Reviews

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53 Reviews of Robert Diaz

May 26, 2025

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Employee Rating

They gave me a car then a week later or a month or two later they told my car and not because of PAYMENT but because they said I committed fraudulent when they had my Social Security number and also my na More

by HILDA.CANELAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 29, 2025

Lipton Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

May 26, 2025

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Stole my car after giving me the keys and my transfer paper/registration and insurance not even the papers I signed let me leave and called a tow truck left me stranded at Walmart with my 2month old and More

by HILDA.CANELAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 30, 2025

Lipton Toyota responded

Hilda, we're sorry to hear about your experience and would love to get to the bottom of it with you to see if there's something we can do to turn it around for you. Please feel free to contact us directly, or let us know the best way to reach you, and we will get back to you.

May 18, 2025

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Great service and prices! #1 in Fort .Lauderdale..Hospitality excellence,I will be back again. More

by tdesireeburks76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2025

Lipton Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 21, 2025

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Employee Rating

They never called me to let me know that my car was ready. I was sitting around waiting all day and continued to call throughout the day and kept getting sent to voicemail by the service agent Robert. More

by alexis.vanwinkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 24, 2025

Lipton Toyota responded

Alexis, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 02, 2025

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Employee Rating

These people told me when I brought my car that I have 5 years service I went to service on 3/31/25 only to be told it's my last service the car is only 3 years old can someone tell me why because that dece More

by VALRIE112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 05, 2025

Lipton Toyota responded

Valrie, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

December 08, 2024

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Employee Rating

Great service they do excellent job I will recommend ther service they make shore my work was done on time as promised and pick me up from my home and the driver was very nice and friendly. More

by NORMIECAMPBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ojo Awe

Dec 09, 2024

Lipton Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Normie, please let us know.

November 26, 2024

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Employee Rating

Friendly staff, time for repair generally accurately estimated. Last visit, however there was confusion about whether brakes needed repair or not, as several technicians gave conflicting diagnoses. This More

by ACHOOLY234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2024

Lipton Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 14, 2024

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Employee Rating

Nothing special or spectacular or to complain about. It was run of the mill. Although it would have been nice to get a briefing on what was done. The marks on the sign out sheet weren't that clear. By t More

by markcirving9
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2024

Lipton Toyota responded

Thank you for your review. We'll be sure to share your feedback with our crew. We appreciate your business here at Lipton Toyota, Mark.

September 22, 2024

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Employee Rating

Robert was amazing! Thank you he helped me with my problems! Car was checked! I didn’t have to pay anything More

by Pashou18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2024

Lipton Toyota responded

Quality customer service is always our number one priority, and we're happy to hear that Robert met your expectations. Thank you for choosing Lipton Toyota. We look forward to having you as one of our valued customers for many more years to come!

September 15, 2024

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Employee Rating

The worse place to buy a used vehicle. Service rep and management has no care in the world about the customer's. More

by Yad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 19, 2024

Lipton Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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