Robert Czaplicki

They go above and beyond to resolve issues. All staff deliver excellent service. They are the best BMW dealership. All staff deliver excellent service. They are the best BMW dealership. More

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My experience with the sales and service advisors have been very positive. The customer service at this dealership is top notch. They make you feel like you are a priority when you walk in the door or cal been very positive. The customer service at this dealership is top notch. They make you feel like you are a priority when you walk in the door or call in to schedule a service appointment. More

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The service is very good and the service attitude is very good，nice good ok good，nice good ok More

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First class service from beginning to end. Will recommend to friends. Will definitely use again. Will recommend to friends. Will definitely use again. More

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It is true that they treat you like family. Every need is thought about. Great service! Every need is thought about. Great service! More

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BMW of Ocala always provides stellar customer service. I'm always greeted with professionalism and a smile. Robb Czaplicki always provides clear communication while offering great professional feedback on I'm always greeted with professionalism and a smile. Robb Czaplicki always provides clear communication while offering great professional feedback on any issues that I may have concerning my vehicle. He's extremely knowledgeable and does his job well. Overall, I'm pleased with my experience. More

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Both the dealership and the sales representative, James Niedermayer, were outstanding. James helped us find the car we wanted and working with the store manager got us a great price. Having bought another Niedermayer, were outstanding. James helped us find the car we wanted and working with the store manager got us a great price. Having bought another car there last year I continue to be pleased with their excellent service. More

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Excellent service from the beginning to the end. Robert Czaplicki is professional, knowledgeable, friendly, and courteous. I will always recommend BMW of Ocala where they make everyone feel welcomed Robert Czaplicki is professional, knowledgeable, friendly, and courteous. I will always recommend BMW of Ocala where they make everyone feel welcomed. More

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Service provided as requested. Especially nice was that they picked up my car on Monday morning and brought it back the next morning ... all with no charge. Especially nice was that they picked up my car on Monday morning and brought it back the next morning ... all with no charge. More

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Excellent service consultant. Very efficient and professional! My appointment was done as expected with great ease. Very efficient and professional! My appointment was done as expected with great ease. More

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