Robert Czaplicki

BMW of Ocala responded

Thank you for your positive feedback! We're glad to hear that we could accommodate your needs with our complementary valet service. We strive to provide convenient and reliable service for our customers. Please don't hesitate to reach out if you need anything else in the future!

BMW of Ocala responded

Thank you for your fantastic review! We're thrilled to hear that you had an excellent experience from start to finish with Robert. Providing professional, knowledgeable, friendly, and courteous service is what we strive for. We appreciate your recommendation and look forward to welcoming you back to BMW of Ocala!

BMW of Ocala responded

Thank you for your positive feedback! We're delighted to hear that you had an excellent experience with our service consultant. Providing efficient and professional service is what we strive for. We appreciate your review and look forward to your next visit!

BMW of Ocala responded

Thank you for your positive feedback! We're glad to hear that you had a quick and friendly experience with our awesome facilities. Handling your tire issue promptly when we opened is what we aim for. We appreciate your review and look forward to your next visit!

BMW of Ocala responded

Thank you for your excellent review! We're thrilled to hear that Robert provided you with outstanding service and consistently goes the extra mile. Your satisfaction is our priority, and we look forward to continuing to provide you with great service for your vehicles.

BMW of Ocala responded

Thank you for your feedback! We're pleased to hear that you received excellent service from our service department. We appreciate your input regarding the credit card fee and will take it into consideration to better serve you in the future. Please feel free to reach out if you have any further questions or concerns.

BMW of Ocala responded

We're thrilled to hear about your positive experience at our dealership! Your satisfaction is our priority, and we truly appreciate your kind words. Thank you for choosing us, and we look forward to serving you again!

BMW of Ocala responded

Thank you so much for your wonderful review! We're honored to be considered the most wonderful dealership you've dealt with, especially compared to Mercedes. We appreciate your kind words and look forward to continuing to provide excellent service to you!

BMW of Ocala responded

We're delighted to hear that your first experience with us in Florida was a pleasant one! Robert and always strive to provide efficient and friendly service to all our customers. Maintaining a clean, comfortable waiting area is essential for us, so we're glad you found it to your liking. If you have an need assistance in the future, please feel free to reach out. We look forward to serving you again!

BMW of Ocala responded

Thank you for sharing your experience with us! We're glad that we could swiftly address the issue with your rear axle bearings and provide you with a loaner car to minimize any inconvenience. Our team always strives to complete repairs promptly and efficiently, so it's fantastic to hear that we met your expectations. If you ever need further assistance, don't hesitate to reach out. Safe travels!