Dealership Experience
8 yrs, 2 mos
Industry Experience
26 yrs, 9 mos
Specialties & Trainings
Ford and Chrylser certified tech for 20 years.
99 Reviews
Write a Review99 Reviews of Robert Czaplicki
August 29, 2024
For the 45 years that I have owned vehicles I have never had such great service that I recently experienced at Ocala BMW. The level of hospitality the moment we walked into the dealership, to a casual conve had such great service that I recently experienced at Ocala BMW. The level of hospitality the moment we walked into the dealership, to a casual conversation with Wheatley our Sales Agent, to the impeccable waiting area with well stocked treats, to the professionalism of the level of service was beyond expectations. In addition the inspection video raised the level of trust and comfort to the whole experience. We can’t wait to share this experience with friends nor can’t wait to return. More
Other Employees Tagged: Brent Gustafson, Emanuel Tortorici, Sheik Bakhsh , Wheatley
August 14, 2024
Dependable service at a stressful time, which is greatly appreciated. My 2010 BMW 335i was experiencing significant problems starting. My service advisor Rob Czaplicki went over all of my concerns in deta appreciated. My 2010 BMW 335i was experiencing significant problems starting. My service advisor Rob Czaplicki went over all of my concerns in detail, so I had the added benefit of getting some minor fixes accomplished in the same visit. He kept me informed, ensured I had transportation to and from the dealership, did two extensive test drives to confirm all was well, and even worked to save me some money where possible. I feel confident bringing my car here. More
August 10, 2024
Excellent service department and personnel! They keep us informed and updated as the work was progressing. They keep us informed and updated as the work was progressing. More
Other Employees Tagged: Sheik Bakhsh
August 08, 2024
excellent service, very professional staff. in particular my assistant Robert, thank you make my service experience a pleasure thanks in particular my assistant Robert, thank you make my service experience a pleasure thanks More
Other Employees Tagged: Sheik Bakhsh
August 05, 2024
BMW in general and BMW in Ocala are fist class organization. they met or exceeded every expectation. organization. they met or exceeded every expectation. More
Other Employees Tagged: Brent Gustafson, Emanuel Tortorici, Sheik Bakhsh