Robert Cook

The dealer talked me in to coming in. I was looking to lease a vehicle, but if I couldn’t find a lease that I wanted in my price range, I was going to buy out my lease. Rob Cook told me t I was looking to lease a vehicle, but if I couldn’t find a lease that I wanted in my price range, I was going to buy out my lease. Rob Cook told me that I would not have to pay any fees whatsoever. Just what’s in the GM contract. However, the finance guy told me that the lender Ally was requiring gap insurance and I had to buy $4000 then he stuck in some other $329. It’s very unhappy and really made me not trust anyone at this dealership I did call rob and he said that they would mail me a check for the 329 and redo the gap insurance to take that off. He apologized which was good said they would mail me a check I still have not received the check it’s been a week and a half, I also received the thing from Ally saying that certain things were omitted from the contract with some correct information. However, the gap insurance is still on the contract. They’re telling me at 68 weeks before it’ll fall off which I don’t believe because after 30 days, you can’t cancel gap insurance, so I feel they are trying to pull bait and switch trick again I would not trust them More

by MATTP2144 Verified Customer Verified Customer

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The best service I’ve had at any dealership! Response time was the same day. Picked up the car from a different dealership and brought it to Chevys the same day. Very fun, relatable, and knowled Response time was the same day. Picked up the car from a different dealership and brought it to Chevys the same day. Very fun, relatable, and knowledgeable about all the bells and whistles in the car. Stayed within our budget and didn’t try to force us to buy when we weren’t comfortable with the numbers! Signing the papers was quick and easy, no hidden fees. I love this car! More

by TERRA.BARNES Verified Customer Verified Customer

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Excellent staff, service, experience. Second time buyer. I am very happy with the process and outcome. Second time buyer. I am very happy with the process and outcome. More

by calden01 Verified Customer Verified Customer

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Great deal, speedy process, no nonsense. Very happy with the outcome, bought 2 cars from them in a week (hey, it's Christmas)! I would suggest this dealership and personnel to anyone else lo Very happy with the outcome, bought 2 cars from them in a week (hey, it's Christmas)! I would suggest this dealership and personnel to anyone else looking for a nice vehicle. Thanks, everyone! More

by TOMDESIGNALOT Verified Customer Verified Customer

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Sales person was great Jenkins Chevys been great finance person. Don’t remember his name really did not go over the paperwork and also found out when it was too late. I was going by Internet price for the t person. Don’t remember his name really did not go over the paperwork and also found out when it was too late. I was going by Internet price for the truck. which had 32,000 didn’t notice we got charged 39,000 until it was too late. was upset about that. More

by ROBERTDIROSA03 Verified Customer Verified Customer

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Fantastic service, best car buying experience my wife and I have ever encountered. Highly recommend I have ever encountered. Highly recommend More

by WHOCKENBERRY89 Verified Customer Verified Customer

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Great dealership, very friendly knowledgeable staff that will work to earn your business. Would recommend if you're Looking for new or pre-owned. will work to earn your business. Would recommend if you're Looking for new or pre-owned. More

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Was a great day. Everyone was so friendly They go above and beyond to get you what you want. Everyone was so friendly They go above and beyond to get you what you want. More

by KMORGAN326 Verified Customer Verified Customer

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Everyone was so nice and helpful. Very pleasant buying experience. We didn’t feel pressured into anything we didn’t need. Definitely will recommend this dealership and staff going f Very pleasant buying experience. We didn’t feel pressured into anything we didn’t need. Definitely will recommend this dealership and staff going forward More

by BRIEV26 Verified Customer Verified Customer

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Dani was excellent! The overall service has been superb; from the initial text responses to our questions, to the offer, to driving off the lot with our new vehicle. Th The overall service has been superb; from the initial text responses to our questions, to the offer, to driving off the lot with our new vehicle. The process was seamless and filled with courtesy, including intentional attention to our specific needs. Jenkins Chevrolet, Homosassa has a family of customers for life! More

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