Robert Burns

This dealership and their service department is a joke. We brought our Explorer in that we had originally purchased here for multiple recalls and some other basic services in mid July. One of the recalls w We brought our Explorer in that we had originally purchased here for multiple recalls and some other basic services in mid July. One of the recalls was the exterior A-pillar trim. Without having replacement parts on hand, they pulled the A-pillar trim knowing that 90% of the time (they admitted this) that the trim will break. They also "lost" my car several times over following few weeks as I tried to get updates on the various service items needing to be completed. By mid August I was finally able to get my car back. No loaner car, no apologies. And to top it off the A-pillar trim still wasn't available, so I had to drive off with a car that looks like ghetto trash. I was told "late October" for replacements to come in and they would call. It's now the end of October and I had to call them for an update. I'm now being told end of 2024 or early 2025 for the parts to come in and I'll have to drive around looking like trash until then. This dealership was already bad under Zeck, and now it's a complete mess. Don't buy from this dealer, and if for some reason you do I recommend avoiding their service group entirely. More

Report | Print

Our salesman Robert Burms was amazing. He made the whole process easy and pain free. He answered all the questions we had He made the whole process easy and pain free. He answered all the questions we had More

Report | Print

Zeck Ford has a huge selection of vehicles. I was just driving by and noticed, so i stopped in to look and found something that I liked! I’m glad Zeck has so many options to check out in person I was just driving by and noticed, so i stopped in to look and found something that I liked! I’m glad Zeck has so many options to check out in person! Ended up picking out an F-150 and I couldn’t be happier with the overall deal! Thank you guys and thank you, Robert for making this process easy to deal with! I appreciate your forwardness and honesty on the vehicle I chose! More

Report | Print

I would recommend Zeck ford and it’s staff! They made it easy to purchase my new vehicle! They made it easy to purchase my new vehicle! More

Report | Print

Best Ford dealerships in the Kansas City area. They sure know how to treat their customers and definitely do not waste their time with insulting trade in offers. They sure know how to treat their customers and definitely do not waste their time with insulting trade in offers. More

Report | Print

Our experience at Zeck Ford in Leavenworth, KS has always been great! Our personal shopper, Robert Burns was extremely helpful in getting us what we wanted. I strongly recommend this dealership. been great! Our personal shopper, Robert Burns was extremely helpful in getting us what we wanted. I strongly recommend this dealership. More

Report | Print

Great inventory and staff. Process was transparent and painless. I’d definitely recommend this dealership to family and friends. Process was transparent and painless. I’d definitely recommend this dealership to family and friends. More

Report | Print

Highly recommend. ..and if you get the chance to work with Robert Burns, take it. ..and if you get the chance to work with Robert Burns, take it. More

Report | Print

Easy in and out. Quality cars at fantastic prices. Robert Burnes was thorough and professional Quality cars at fantastic prices. Robert Burnes was thorough and professional More

Report | Print

My salesman Robert, was very professional knowledgeable and friendly and spent a lot of time with me through the process, he was not a pushy salesman which is great. He answered all my questions and made t and friendly and spent a lot of time with me through the process, he was not a pushy salesman which is great. He answered all my questions and made the buying process less stressful I would score him a perfect 10 More

Report | Print