Robert Brooks
Robert Brooks at Mountaineer Honda
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Robert Brooks

F&I Manager

Mountaineer Honda

772 Barnetts Run Rd
Bridgeport, WV 26330

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4.9
52 Reviews

Dealership Experience

9 mos

Industry Experience

30 yrs, 11 mos

Languages Spoken

English English

4.9

52 Reviews

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52 Reviews of Robert Brooks

February 19, 2025

Dealership Rating
Employee Rating

My salesman, Bill Smarr was phenomenal! He was very informative and went over everything step by step. Literally the most painless car shopping experience EVER!! More

by dndgriffin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Smarr

Feb 19, 2025

Mountaineer Honda responded

Thank you for choosing Mountaineer Honda. Your feedback and rating mean a lot to us. We're glad Bill and our team were able to help, and we hope to see you again! Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

February 18, 2025

Dealership Rating
Employee Rating

It was an easy purchase and the people involved were friendly and listened to what we wanted More

by marylindamood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Chewning, Sierra Everson

Feb 18, 2025

Mountaineer Honda responded

It's fantastic to hear that we provided you with great customer service, Mary! We truly appreciate the opportunity to do business with you. Thanks for choosing Mountaineer Honda! Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

February 18, 2025

Dealership Rating
Employee Rating

I had been looking for a car for 3 months. I never really had a bad experience at another dealership but I had an exceptional experience at Mountaineer Honda. Upfront, honest and very easy t More

by cynthiadianne22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Smarr

Feb 18, 2025

Mountaineer Honda responded

Thank you, Cynthia! Here at Mountaineer Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

February 17, 2025

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Employee Rating

Salesman was very helpful and attentive to our needs. Top notch service. Much appreciated. Knew used inventory of cars and matched us up to our specs. More

by rdleaseburg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Chewning

Feb 17, 2025

Mountaineer Honda responded

Thanks for your feedback on your recent visit to Mountaineer Honda. It's great to hear that we were able to assist you and that you had such a positive experience. Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

February 16, 2025

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Very professional staff. They did what it takes to make the deal. Very much appreciated More

by jeanett.garrison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rebecca Richards, Larry Drake

Feb 16, 2025

Mountaineer Honda responded

Jeanett, It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Mountaineer Honda! Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

February 16, 2025

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Employee Rating

Very helpful and easy to work with. We’re extremely pleased with both the customer service and our new car. More

by aconner1216
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rebecca Richards, Larry Drake

Feb 16, 2025

Mountaineer Honda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mountaineer Honda! Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

February 13, 2025

Dealership Rating
Employee Rating

Polite, professional, informative and accommodating. The Team worked together to make my trade and transfer smooth and timely. Great experience! More

by marrabodkin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Markley, Larry Drake

Feb 13, 2025

Mountaineer Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mountaineer Honda. We look forward to having you as one of our valued customers for many more years to come! Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

February 13, 2025

Dealership Rating
Employee Rating

The best experience I’ve had in years at a dealership. No frills, Amanda literally worked three deals in the amount of time it takes other dealers to assess your trade on one trade in. The finance office More

by jaredl_harper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amanda Sprouse, Larry Drake

Feb 13, 2025

Mountaineer Honda responded

Jared, We are very happy to hear Amanda provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

February 08, 2025

Dealership Rating
Employee Rating

Our experience from the first phone call to the last was excellent and would do business with you all again. More

by HOCKSBARANDGRILL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amanda Sprouse, Larry Drake

Feb 09, 2025

Mountaineer Honda responded

Thank you for choosing Mountaineer Honda. Your feedback and rating mean a lot to us. We're glad Amanda was able to help, and we hope to see you again! Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

February 04, 2025

Dealership Rating
Employee Rating

This dealership is always helpful. They find exactly what I need and help me work out a great deal! I’ve gotten two cars from them and will definitely return for my third. More

by katy.johnston95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Chewning, Rebecca Richards

Feb 04, 2025

Mountaineer Honda responded

Thank you, Katy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mountaineer Honda. Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

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