Robert "Bob" Jenkins
Robert "Bob" Jenkins at Schumacher Buick GMC of West Palm Beach
Refer Me

Robert "Bob" Jenkins

Service Advisor

Schumacher Buick GMC of West Palm Beach

3031 Okeechobee Blvd
West Palm Beach, FL 33409

Contact Me
4.1
39 Reviews
4.1

39 Reviews

Write a Review

39 Reviews of Robert "Bob" Jenkins

August 02, 2024

Dealership Rating
Employee Rating

This vehicle came in just at the right time. My current favorite country song played on the radio as soon as stepped in and it just felt right! Rick took good care of my all while telling all ab More

by kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ariel Gonzales, Rick Sander

Aug 05, 2024

Schumacher Buick GMC of West Palm Beach responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

May 03, 2024

Dealership Rating
Employee Rating

Bob Jenkins always takes care of my vehicle there he’s an awesome service advisor. More

by GMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024

Schumacher Buick GMC of West Palm Beach responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

May 08, 2024

GMC responded

Schumacher Buick west palm service takes good care of its customers an bob jenkins my service advisor is so good with listening an helpful wen it comes to my vechile an friendly thank you

February 06, 2024

Dealership Rating
Employee Rating

I have had five vehicles with Schumacher and two trucks with GMC. However, when it comes to servicing my truck, I have only dealt with Robert "Bob" Jenkins. For years, Bob has delivered quality service. He More

by Anthony Acevedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2024

Schumacher Buick GMC of West Palm Beach responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Bob and Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

October 05, 2023

Dealership Rating
Employee Rating

They lost my business today, they told me $250 an hour to fix AC . He came out and said needs a return hose. $1360. I said no , he then charged me $235. Just to look at it. & did not fix nothing! More

by Bobinnh2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 05, 2023

Schumacher Buick GMC of West Palm Beach responded

Hello Bobinnh2015, the diagnostic fees we charge are in line with the industry standards. We are sorry that you feel the charge was not what you anticipated but we have qualified technicians working on your vehicle that are certified only by Buick GMC. Skill and craftmanship as well as safety go into every diagnostic and repair. We care about our clients and their vehicles. Thank you, Schumacher Auto Group.

September 03, 2023

Dealership Rating
Employee Rating

Richard helped us find the Buick Encore that suited our needs - We needed the car quickly and he patiently spent the time to search for the vehicle we purchased. More

by Ydscherer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sal Delgreco, Rick Sander , Robert service tech

Sep 07, 2023

Schumacher Buick GMC of West Palm Beach responded

Hello and thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

April 18, 2023

Dealership Rating
Employee Rating

I had a horrific experience with this dealer buying a 2022 GMC AT4. Within 600 miles the truck had check engine light come on. They told me "The tank was full of gas". I let this marinate for about More

by Neveragainchevy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 19, 2023

Schumacher Buick GMC of West Palm Beach responded

Thank you for sharing your experience at the Buick GMC of West Palm Beach, we are sorry to hear that our standard was not met during your interaction with us.

March 28, 2023

Dealership Rating
Employee Rating

Bob Jenkins is the reason why i bring my car in for service after 7 years of professional service. He makes me feel important and i appreciate his care and concern. I find him trustworthy and he has no More

by scottbarr55@gmail.com
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Mar 29, 2023

Schumacher Buick GMC of West Palm Beach responded

These words go a long way, it motivates us to work even harder, thank you for the review, we are glad you had a great experience.

December 20, 2022

Dealership Rating
Employee Rating

I bought a Chevy after years of GMC & Bob had been my service advisor. I brilliantly thought maybe I can go back to Bob Jenkins bc it’s a Chevy. I stopped by & Bob had a smile, but not as big as mine. He More

by mariannbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2022

Schumacher Buick GMC of West Palm Beach responded

Thank you for taking the time to provide this review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

September 25, 2022

Dealership Rating
Employee Rating

We just bought our first GMC car through Schumacher Buick GMC of West Palm Beach and our experience was the best!! Our sales rep Richard was great to work with, was very responsive, and went above and beyon More

by Liannellerena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 26, 2022

Schumacher Buick GMC of West Palm Beach responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

August 09, 2022

Dealership Rating
Employee Rating

This dealer made car shopping easy for me, and honestly if Nick wasn’t there to help me I would not have had a good time. More

by jorgearreolajr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Suhyda

Aug 10, 2022

Schumacher Buick GMC of West Palm Beach responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

1
...