Robert Betts

My wife and I went to Southshore hyundai to purchase a 2025 santafe, I met Mr O'Neil Ward who was a very sincere,honest and pleasant man to deal with. We went to other dealers and we weren't pleased with 2025 santafe, I met Mr O'Neil Ward who was a very sincere,honest and pleasant man to deal with. We went to other dealers and we weren't pleased with the way we were treated. Mr Ward and South shore were a pleasure to deal with. If you are in the market for a new car, check them out,I highly recommend them. More

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Car shopping can be stressful. One is always concerned if they are getting a good deal, if the salespeople are truthful, etc. At South Shore Hyundai the honesty, customer service One is always concerned if they are getting a good deal, if the salespeople are truthful, etc. At South Shore Hyundai the honesty, customer service and intelligence from all of the employees is outstanding. They really are looking to help their customers. Huge compliments to Rob Betts, Matt Kass and Zeeshan Hassan. I highly recommend South Shore Hyundai when in the market for a vehicle. More

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Very rude, unprofessional , don’t respect women’s was very rude with my family doless very rude with my family doless More

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I have leased my 4 cars from South shore Hyundai, all with great experiences. Ronald Jones went way beyond in trying to find me my prefect car. He made everything go very smooth. I'm very happy with my c with great experiences. Ronald Jones went way beyond in trying to find me my prefect car. He made everything go very smooth. I'm very happy with my car and would recommend him highly. More

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Rinku is friendly, has good sales skills, she knows the cars well and is willing to work with customers on finding their needs in cars. Overall experience was excellent. cars well and is willing to work with customers on finding their needs in cars. Overall experience was excellent. More

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She was very nice and helpful to make my next car purchase very easy and I willrecommendmy friends and family to South shore Hyundai thank you purchase very easy and I willrecommendmy friends and family to South shore Hyundai thank you More

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The salesperson was rude and didn't know which cars were available in the lot. Although we came in to see a specific model, he tried to contract us after we test drove another car we were not interested in. available in the lot. Although we came in to see a specific model, he tried to contract us after we test drove another car we were not interested in. After we demanded to test drive the specific car we came in to buy, it turns out the car was sold. We were basically bullied the entire time, talked down to, and then told by the manager that maybe a car wasn't right for us in this market. More

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Absolutely horrendous dealership. Their website listed that they had four of the vehicles that were were interested in, so we made an appointment and went on the 1 hour commute to take it in for a test dr that they had four of the vehicles that were were interested in, so we made an appointment and went on the 1 hour commute to take it in for a test drive. When we got there, a random salesperson took over, even though we had an appointment with a completely different person who had all of the context. We told him we were interested in a specific trim line, and so he walks us over to the highest trim line possible and proceeds to recite the MSRP of that one to us. Class upsell, but luckily we can read, so we pushed to see the trim we were actually interested in. He walked us over to another car with the second-highest trim, and basically refused to let us test drive anything else, claiming it was the "same car". Despite the salesperson's lack of helpfulness, we ended up test driving the second-highest trim car, and then walked inside to hopefully discuss some numbers. Instead, the salesperson refused to give us any numbers, and demanded that we first give him a credit card and a commitment to go through with the deal first. Well, we never test drove the car with the trim that we wanted, and we didn't have any numbers in front of us, so it was a bit of a leap of faith to commit to anything at that point. So we asked to test drive the exact car + trim that we came for in the first place. He initially laughed us off (really questionable sales tactic), claiming (again) that it's the same car (hint: it's not), but we refused to move forward until we knew exactly how the car we would potentially buy felt. We walked back outside, and drove around a parking garage and a mall parking lot looking for the trim that we specifically were looking for. At this point, the salesperson (who had no clue about the stock), kept saying the ones we were finding were not for sale. So at the end of a 15 minute wild goose chase, he concluded that there are no more cars with that trim in stock. Which begs the question: what in the xxxx were we committing to if we had given him our credit card inside the dealership? I wish I could say there was a silver lining to all of this, but unfortunately, it was a 2 hour roundtrip commute, with a wasted 2.5 hours at one of the worst dealerships I've ever step foot in. More

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WORST SERVICE EVER! Easy to sign papers and get you in the trap. But then when you need them to do their part, forget about it. I bought my car and they said they were going to get it ready.Time is passin the trap. But then when you need them to do their part, forget about it. I bought my car and they said they were going to get it ready.Time is passing (days) and nothing. They took the deposit everything and I am paying for something I don't have. When I went to talk to one of the manager, they don't know, they are not LIABLE. BE CAREFUL!!! I wish I never came across this place. If I only had read the reviews on Google I would've known better. More

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The worst car buying experience. Stay far away from this dealership. Heed my warning! take your business somewhere else. Do your due diligence. Let the buyer beware! dealership. Heed my warning! take your business somewhere else. Do your due diligence. Let the buyer beware! More

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