Dealership Experience
4 yrs, 1 mo
Industry Experience
4 yrs, 1 mo
61 Reviews
Write a Review61 Reviews of Robert Bauer
December 21, 2024
Lee Schuster is a world class service advisor who works with world class techs and service advisors. I know my car is good hands when I bring it in to Toyota of Richardson! with world class techs and service advisors. I know my car is good hands when I bring it in to Toyota of Richardson! More
Other Employees Tagged: Lee Schuster, Ryan Boyd
November 16, 2024
Great customer service Great support Fast and efficient Helpful and very understanding Reliable Service Nice customer Thank you for the experience efficient Helpful and very understanding Reliable Service Nice customer Thank you for the experience More
Other Employees Tagged: Lee Schuster, Robert Alicea, Lonnie Anderson, Theo Jones, Jesse Esparza, Ezzie A, Zach Johnson, Mark Anderson, Donald Maddran
March 22, 2024
Thank you so much for everything you do for the service today finishing on time very fast God bless you. today finishing on time very fast God bless you. More
Other Employees Tagged: Lee Schuster, Robert Alicea, Lonnie Anderson, Theo Jones, Jesse Esparza, Ezzie A, Zach Johnson, Mark Anderson, Donald Maddran
October 19, 2023
I bought a truck from them and was promised 4 free oil changes. First free oil change took 3 hrs, second free oil change 1.5hrs. I was on time for both appointments. There will not be another. Treated changes. First free oil change took 3 hrs, second free oil change 1.5hrs. I was on time for both appointments. There will not be another. Treated me like a public toilet. Try your luck maybe it will be better-watch the up sale. More
Other Employees Tagged: Lee Schuster, Robert Alicea, Lonnie Anderson, Ezzie A, Mark Anderson, Donald Maddran
October 04, 2023
On September 26, 2023, my sister, Johnseline E. and I, Robin B. were thrilled to see that Toyota of Richardson had the preowned vehicle that she wanted for sale at a really great price. We also app and I, Robin B. were thrilled to see that Toyota of Richardson had the preowned vehicle that she wanted for sale at a really great price. We also appreciate that they have a sales representative such as Rob Bauer on their sales team. The entire transaction took less than two hours. We crossed paths with several people that worked there at Toyota of Richardson, demonstrating the utmost of professionalism through their polite and welcoming attitudes towards my sister and I. Thank you, Rob Bauer, for ensuring that my sister drove away feeling uplifted and light hearted, having made a pretty good deal on the purchase and financing of her preowned Toyota Camry. Rob Bauer is a smart, patient, experienced and knowledgeable salesman. He did not mind explaining things to us as we bombarded him with our plethora of questions. My sister and I agree that we will recommend Toyota of Richardson to our friends, family members and associates. More
Other Employees Tagged: Brian Smith
October 03, 2023
very informative about the truck I wanted to see, im in Alaska working and at the moment I can't make it till next month. they were great 👍 Alaska working and at the moment I can't make it till next month. they were great 👍 More
Other Employees Tagged: Waleed Khan, Robert Alicea, Lonnie Anderson, Ted Luu, Theo Jones, Jesse Esparza, Ezzie A, Zach Johnson, Mark Anderson
October 08, 2022
My first and second trip to Toyota of Richardson were TERRIBLE! Robert helped me on my third trip there and he was truly AMAZING! I wished he had been the first salesperson to help me, but I guess third TERRIBLE! Robert helped me on my third trip there and he was truly AMAZING! I wished he had been the first salesperson to help me, but I guess third time is the charm! He was patience, kind and very helpful. He treated me like a friend vs a sale. He answered all my questions and gave me the time to make my own decision vs pressuring me into deciding on the spot - this was something I greatly appreciated it. I purchased the vehicle he helped me with because he was so AWESOME! I was not able to pick it up right away because the bumper needed to be repainted. When I came back to pick up my vehicle the repaint job was not done properly. He went above and beyond to get it corrected. He was very accommodating during the whole process. He turned my terrible experience into a WONDERFUL one and I cannot thank him enough! THANK YOU, ROB! More
Other Employees Tagged: Brian Smith
October 05, 2022
It wasn’t so much Toyota of Richardson that made our experience what it was, but Robert Bauer. He did an amazing job! Robert answered all of our questions, helped us find what we were looking for, and w experience what it was, but Robert Bauer. He did an amazing job! Robert answered all of our questions, helped us find what we were looking for, and went above and beyond! When he found out we intended to purchase quickly if the price was right, he got our truck ready for pickup fast. When we had a question about anything, he had an answer —or he’d find one. We usually wait to write dealer/car reviews in case there’s another foot to drop, there wasn’t in this case. He did great and the truck is terrific!! More
Other Employees Tagged: Anderson