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Robert Basile
Robert Basile at Thomas Nissan of Joliet

Robert Basile

Service Writer

Thomas Nissan of Joliet

1427 North Larkin Avenue
Joliet, IL 60435

4.6
13 Reviews
4.6

13 Reviews

Write a Review

13 Reviews of Robert Basile

November 08, 2026

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Employee Rating

Great experience very quick Very prompt no issues. Great staff would highly recommend Thomas Nissan More

by sqhead80
Recommend Dealer
Yes

Other Employees Tagged: Robert Basile

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Nov 08, 2026

Thomas Nissan of Joliet responded

We're glad the service on your Nissan Frontier was efficient and hassle free, and that our staff made a positive impression. Your recommendation means a lot to our team.

November 07, 2026

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Robert made the experience better than any experience I have had with previous dealerships Fantastic More

by Mkprnt
Recommend Dealer
Yes

Other Employees Tagged: Robert Basile

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Nov 07, 2026

Thomas Nissan of Joliet responded

We're delighted Robert helped make the service visit for your Nissan Sentra your best dealership experience yet. Thank you for the five stars!

November 06, 2026

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They were helpful in identifying the issues with my car and solutions. They were also very helpful by providing transportation from and to the dealer to pick up my car. Thank you! More

by veroavilav3
Recommend Dealer
Yes

Other Employees Tagged: Robert Basile

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Nov 07, 2026

Thomas Nissan of Joliet responded

We're pleased we could help identify the issues with your Nissan Rogue Sport, find solutions, and provide transportation to and from our dealership. Thank you for your kind words and five stars!

November 06, 2026

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No complaints. Great service every time I come in. Thank you Nissan Joliet. I appreciate it. More

by Tara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gain

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Nov 06, 2026

Thomas Nissan of Joliet responded

Hearing that you’ve been consistently happy with the service on your Nissan Sentra is rewarding for our team. Thank you for the five stars!

November 04, 2026

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Excellent customer service. Constant communication. Prompt service. I was greeted immediately upon arriving. Car was serviced quickly. No issues. More

by PCARNES2020
Recommend Dealer
Yes

Other Employees Tagged: Robert Basile

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Nov 04, 2026

Thomas Nissan of Joliet responded

From the immediate greeting to the updates along the way, we're happy your Nissan Kicks service went smoothly and without delay. Thank you for the five star rating!

November 02, 2026

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Employee Rating

Very nice and curtious people to deal with They waited on me hand and foot More

by WAYBEYONDHELP1
Recommend Dealer
Yes

Other Employees Tagged: Robert Basile

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Nov 03, 2026

Thomas Nissan of Joliet responded

Thank you for your kind words! We're thrilled to hear that our team provided you with such attentive service. We strive to make every experience special, and your feedback motivates us to keep up the great work. We look forward to serving you again soon!

Nov 04, 2026

Thomas Nissan of Joliet responded

Thank you for the 5-star review! We appreciate you taking the time to share your experience with us. Glad to hear Robert and our service team took good care of you. We appreciate your business and look forward to seeing you again at Thomas Nissan of Joliet!

October 31, 2026

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Employee Rating

Smooth and easy. Service staff was very friendly and professional. Smooth and easy. Service staff was very friendly and professional. On time and no issues. More

by mmusiel1961
Recommend Dealer
Yes

Other Employees Tagged: Robert Basile

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Oct 31, 2026

Thomas Nissan of Joliet responded

Knowing the service on your Nissan Pathfinder went smoothly and finished on time is rewarding. We appreciate your kind words about our team's welcoming and capable approach.

Nov 04, 2026

Thomas Nissan of Joliet responded

Thank you for the 5-star review! We're glad to hear Robert and our service team made your visit smooth, easy, and hassle-free. We know your time is valuable, and we appreciate you trusting Thomas Nissan of Joliet with your vehicle. We look forward to seeing you again!

October 31, 2026

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Employee Rating

Very helpful and very informative about my truck. And it was quick service. Thank you More

by gotawillys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyla McNeil

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Oct 31, 2026

Thomas Nissan of Joliet responded

Knowing our team provided helpful guidance about your Nissan Frontier and took care of your service promptly means a lot to us. Thank you for the five stars!

Nov 04, 2026

Thomas Nissan of Joliet responded

Thank you for the 5-star review! We're glad to hear Robert and our service team were helpful, informative, and got you back on the road quickly. We appreciate you trusting Thomas Nissan of Joliet with your Frontier and look forward to taking care of you again in the future!

October 27, 2026

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Employee Rating

Very satisfied Good experience and excellent customer service from you guys Was very good service More

by marentesmaricela8
Recommend Dealer
Yes

Other Employees Tagged: Robert Basile

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Oct 28, 2026

Thomas Nissan of Joliet responded

Thanks for sharing about your experience with Thomas Nissan of Joliet. We appreciate your business and hope to see you again soon!

Nov 04, 2026

Thomas Nissan of Joliet responded

Thank you for the great review! We're happy to hear you had a positive experience and that Robert and our service team took good care of you. We appreciate your kind words and your business. Thank you for choosing Thomas Nissan of Joliet, and we look forward to seeing you again!

October 24, 2026

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Employee Rating

Fast and precise Friendly and kind team members , always feel welcome . Excellent work , Thomas Nissan is a good dealership More

by quezada.mario
Recommend Dealer
Yes

Other Employees Tagged: Robert Basile

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Oct 24, 2026

Thomas Nissan of Joliet responded

Thank you for choosing Thomas Nissan of Joliet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Nov 04, 2026

Thomas Nissan of Joliet responded

Thank you for the 5-star review, Mario! We're glad to hear Robert and our service team continue to make you feel welcome and provide fast, friendly service. We appreciate your kind words and your continued trust in Thomas Nissan of Joliet. We look forward to seeing you again!

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