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Robert Baldwin
Refer Me
11 Reviews
Dealership Experience
6 yrs, 11 mos
Industry Experience
31 yrs, 9 mos
Languages Spoken
English
11 Reviews of Robert Baldwin
August 04, 2019
" Good Experience" Our salesman was Robert Baldwin. We never felt pressured and enjoyed working with him. He was very friendly and could readily answer any questions . Our salesman was Robert Baldwin. We never felt pressured and enjoyed working with him. He was very friendly and could readily answer any questions . Always prompt on answering my many phone calls. Thanks to Robert! More
by Denise
March 28, 2019
Worked Hard Robert worked hard to locate exactly the Forrester I wanted. Other dealers just tried to sell me what they had on hand. I am highly satisfied with the Robert worked hard to locate exactly the Forrester I wanted. Other dealers just tried to sell me what they had on hand. I am highly satisfied with the results. More
by Lchepo
Other Employees Tagged: Scott Simons
February 04, 2019
less than truthful to get you into the dealership I called the dealership last Friday inquired about a specific vehicle and after talking with the salesperson scheduled an appointment for the next day I called the dealership last Friday inquired about a specific vehicle and after talking with the salesperson scheduled an appointment for the next day. I specifically asked the question: Is there flexibility on the asking price and was told "Yes, we want to sell you the vehicle so yes we can be flexible on the price". My wife and I drove 2 hours from Richmond to the dealership for the scheduled appointment (arrived on time, as agreed) and test drove the vehicle. I brought a tire tread gauge with me. Tires were less than 5/32 (yet, I was advised on the phone the tires had 5/32 tread) so I asked for a 5 percent reduction in price of about $1300, since all 4 tires on the AWD would need to be replaced soon. Salesperson refused and would only reduce the price by $200. I told him he should not have told me there was flexibility in the price if he was only going to consider a $200 price reduction. $200 IS NOT FLEXIBILITY on a car with an asking price of almost $27,000 ! I passed on the purchase and wasted another two hours driving back to Richmond. In short, less than truthful on the phone to get you into the dealership. More
by Dr. Paul K
September 13, 2018
Awesome customer service Great customer service. Thanks to Robert Baldwin and Bill for their expertise on cars. Special thanks to Barbara and Carmen at Service adept. Awesom Great customer service. Thanks to Robert Baldwin and Bill for their expertise on cars. Special thanks to Barbara and Carmen at Service adept. Awesome dealership More
by Kwon1964
Other Employees Tagged: Carmen Hinton , Billy Anderson, Helen Shibut, Barbara at service dept
September 05, 2018
Outstanding Service Robert and other staff members spent a considerable amount of time with us, giving us the opportunity to test-drive a number of different models. The Robert and other staff members spent a considerable amount of time with us, giving us the opportunity to test-drive a number of different models. The sales team was very helpful both at the time of our purchase and with our after-purchase questions. More
by lexbuy
August 29, 2018
Great experience at Valley Subaru Everyone we worked with in this car transaction was extremely helpful and informative. Even though we arrived close to closing time, they did not rus Everyone we worked with in this car transaction was extremely helpful and informative. Even though we arrived close to closing time, they did not rush and explained everything in detail. I would definitely recommend this dealership! More
by Annsubaru
Other Employees Tagged: Helen Shibut, Kelly
August 27, 2018
Purchase of 2018 Subaru Impreza This was the most positive experience my husband and I have EVER had buying a car. Robert was patient, informative and so pleasant and calm to work wi This was the most positive experience my husband and I have EVER had buying a car. Robert was patient, informative and so pleasant and calm to work with. Valley got us a great price and we are so happy with our Subaru. We will recommend Valley and Robert to everyone we know. More
by Imprezacouple11
July 24, 2018
Great stress free buying experience I would highly recommend Valley Subaru for anyone in the market for a vehicle. They were easy to work with and offered the best deal on a new Subaru O I would highly recommend Valley Subaru for anyone in the market for a vehicle. They were easy to work with and offered the best deal on a new Subaru Outback. Kelly was great to work with on the internet and Robert was great to work with on purchasing the vehicle. Helen was great to work with on the financing end. Everyone was very knowledgeable and very professional, More
by ABC
Other Employees Tagged: Helen Shibut, Kelly Ashby
July 07, 2018
Wonderful Service and Frendly employees. Greeted by sales person very friendly and quickly went about finding a vehicle that fit my needs. Found a perfect auto and went about making things wo Greeted by sales person very friendly and quickly went about finding a vehicle that fit my needs. Found a perfect auto and went about making things work. More
by janice618
Other Employees Tagged: Brian
June 27, 2018
Could not have been treated better! Was treated very well. We didn't feel like anyone was pushy but helped us in a very professional manner. They didn't spend time trying to talk us into Was treated very well. We didn't feel like anyone was pushy but helped us in a very professional manner. They didn't spend time trying to talk us into anything. Also I loved the ice cream! More
by Lexington
Other Employees Tagged: Carmen Hinton
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