Robert Austin

They address my issues and are fixing my 2013 Jeep, while they are waiting for back ordered parts they are keeping me updated. Thanks Ken they are waiting for back ordered parts they are keeping me updated. Thanks Ken More

by huberconst Verified Customer Verified Customer

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I have used Autostar Chrysler Dodge Jeep Ram of Silverthorne dealership for the past 1 1/2 years to service my 2024 Jeep Wrangler Rubicon X. I recently came in to receive Warranty Service on my cra Silverthorne dealership for the past 1 1/2 years to service my 2024 Jeep Wrangler Rubicon X. I recently came in to receive Warranty Service on my cracked Mopar Windshield Made With Corning Gorilla Glass Warranty. The service department prepared the claim with pictures, etc. The service advisor called later that day and said the claim was rejected. Basically I have legally binding warranty clearly shows that I am well within the warranty period. I met with the Operations Director in person and it's been a run around ever since. Amazing that they would rather lose a customer than do the right thing (and probably legal) with regard to honoring the warranty. More

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