

Robby Robertson
Service Drive Manager
Clay Cooley Volkswagen of Park Cities
5555 Lemmon Avenue
Dallas, TX 75209
66 Reviews
Write a Review66 Reviews of Robby Robertson
April 14, 2025
Went to program a new key fob for my Taos. Very helpful. They even offered a shuttle ride for free to my home/work so I won't have to wait there. Very helpful. They even offered a shuttle ride for free to my home/work so I won't have to wait there. More
Other Employees Tagged: Justin Dixon
April 14, 2025
Mr. Robby Showed excellent customer service He was a man of his word Good customer service is a rarity these days but Mr Robby reinstated my Faith. Thank you of his word Good customer service is a rarity these days but Mr Robby reinstated my Faith. Thank you More
Other Employees Tagged: Robby Robertson
April 12, 2025
They're unreasonable and didn't want to be responsible for their mistakes!!! My car had been in the shop twice and too long when I had only bought it in November 24!!! Who buys a car that needs repairing for their mistakes!!! My car had been in the shop twice and too long when I had only bought it in November 24!!! Who buys a car that needs repairing twice in only 3 months of purchasing it ??. Bad deal! More
Other Employees Tagged: Robby Robertson
April 12, 2025
Very poor customer svc and management! The car has been in the shop twice since I bought it in 11/24 after putting a $1500.deposit down! 1st😤 & 2nd🤬 time! The car has been in the shop twice since I bought it in 11/24 after putting a $1500.deposit down! 1st😤 & 2nd🤬 time! More
Other Employees Tagged: Tomi Nguyen, Hayms Badai, Tamara Mhmd , Alex, Brennon,
April 11, 2025
The car was in service for over 3 weeks for a simple software update which is What we were told was the problem. The car came back very dirty dusty inside as the windows were left down for some time. software update which is What we were told was the problem. The car came back very dirty dusty inside as the windows were left down for some time. And what was more frustrating is we left 2 messages for our service writer and I personally called a 3rd time to leave a message for the service manager of which neither of them called us back. Very frustrating. Providing a rental car was helpful so at least we had transportation for the 3 weeks. More
Other Employees Tagged: Tomi Nguyen
April 09, 2025
Bought vehicle cash 3 weeks ago and yet to receive vehicle and no one will call me back or inform me where the vehicle is. Purchased on 3-17-25 and today is 4-8-25 and spoke to multiple people that ar vehicle and no one will call me back or inform me where the vehicle is. Purchased on 3-17-25 and today is 4-8-25 and spoke to multiple people that are unable to assist with no follow up. More
Other Employees Tagged: Hayms Badai, Tamara Mhmd , Ed - One star
April 04, 2025
I just scheduled my appointment The service was really good And quick and they wash my car good And quick and they wash my car More
Other Employees Tagged: Tomi Nguyen
March 28, 2025
Courteous helpful offered updates answered questions clean waiting area with coffee service and and and … clean waiting area with coffee service and and and … More
Other Employees Tagged: Tomi Nguyen
March 28, 2025
Very grateful for the excellent work by our salesman Ed and the office staff to get me into a beautiful car and the office staff to get me into a beautiful car More
Other Employees Tagged: Tomi Nguyen, Hayms Badai, Tamara Mhmd
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