Robby Newell
Robby Newell at Frankman Motor Company
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Robby Newell

Sales Consultant

Frankman Motor Company

26874 SD Highway 11
Sioux Falls, SD 57108

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not yet
rated
90 Reviews

I was born and raised in Sioux Falls, I enjoy spending my time off outdoors, especially if I can spend it fishing with my son. I have been in the industry since 2004, and have spent time working with customers in both service and sales. Feel free to contact me if you have any questions! I take pride in providing customers with a car buying experience that they enjoy, and one that leaves them in a positive mindset about the vehicle they bought, the people they worked with, and the service they were provided.

Dealership Experience

20 yrs, 11 mos

Industry Experience

20 yrs, 11 mos

Specialties & Trainings

CRM Certification, Customer Service Training

not yet
rated

90 Reviews

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90 Reviews of Robby Newell

February 23, 2025

Dealership Rating
Employee Rating

Not really willing to deal a lot. The price is the price didn’t even have a full tank of fuel or def spent $78,000. The least they could do is probably give you a tank of fuel. Ask t More

by tp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 24, 2025

Frankman Motor Company responded

Thank you for sharing your experience with us. We’re sorry that certain aspects of your visit didn’t fully meet your expectations. At Frankman Motor Company, we use a market-based pricing model—reviewing 20 comparable vehicles—to set our inventory prices. This approach allows us to be competitive and offer you a fair, transparent price without the stress of traditional haggling. We understand that many of our customers appreciate a straightforward process that avoids the back-and-forth negotiation common at other dealerships. Our goal is to provide peace of mind by ensuring you’re getting a deal that truly reflects the current market, every time you work with us. We also appreciate your feedback regarding the fuel level and trade-in process. Your comments are valuable and will be used to help us continually improve our service. We’re glad to hear that Robbie made a positive impression during your visit, and we’ll make sure he’s recognized for his efforts. Thank you again for your honest review. We truly value your input as we strive to provide the best possible experience for all our customers. Best Regards, Cole Frankman Dealer Principal

November 27, 2024

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Employee Rating

STOP - Read this before you buy a car on Auction from Frankman Motor Company. They hide behind the fact that they say they can't sell cars out of their county so they take their flooded, rusted vehicles More

by Kool Deadwood Nights
Recommend Dealer
No
Dec 02, 2024

Frankman Motor Company responded

Dear Debra, Thank you for sharing your feedback. We’re sorry to hear about your experience with the 2003 Jeep. However, we’d like to clarify a few important points regarding this transaction. Frankman Motor Company was not the seller of the vehicle. The Jeep was purchased at an independent auction, where we have no direct involvement in the sale. There is no purchase order, no sale documents, and no money exchanged between Frankman Motor Company and the buyer. As the court ruling clearly affirmed, we did not sell the vehicle to you. Regarding your mention of a "loophole," we want to stress that there is no loophole in this situation—this is simply how the auction process works. Vehicles sold at auction are sold “as is,” with the buyer assuming responsibility for inspecting the vehicle and understanding its condition before purchase. Auctions are independent entities, and the transaction happens between the auction and the buyer, not between Frankman Motor Company and the winner of the auction sale. We understand your frustration, but we want to emphasize that we were not the seller of the aforementioned Jeep in terms of your purchase. Best regards, Frankman Motor Company

Dec 02, 2024

Kool Deadwood Nights responded

Did you Frankman Motors get paid for this Jeep? Obviously you did. Hence the loop hole and we were the sorry saps to bid on your Jeep that you hauled out there to sell. The title clearly says Frankman Motors.

Dec 02, 2024

Kool Deadwood Nights responded

Very disappointed in Frankman Motors!!

May 06, 2022

Dealership Rating
Employee Rating

Jim was very kind in helping me find a new car. He was considerate and extremely helpful, if you’re looking for a car he’s your guy. More

by Jared C
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jim Swanson

January 23, 2021

Dealership Rating
Employee Rating

My experience with Frankman Motor Company was easy, smooth, and helpful. I would recommend buying from them. GREAT used car dealership! Quality inventory and solid service. More

by andrealthor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 20, 2020

Dealership Rating
Employee Rating

The website is easy to navigate and narrow down your search. I received some text messages from Joe Frankman after I pick out a car and he was understanding of my busy schedule and this whole pandemic m More

by randoty
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Frankman

December 10, 2020

Dealership Rating
Employee Rating

Even though we were pretty specific in what we wanted, Robby was not pressuring in any way. He worked quickly and gave his input on the different options. It went very quickly and made the process very ea More

by morty.aaron
Recommend Dealer
Yes

November 17, 2020

Dealership Rating
Employee Rating

Very please with our purchase. Along with Robby working the best deal he could Kurt helped us with a warranty not only with the Taurus but our newly purches of our F150. Thanks again More

by golfball2312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt

November 12, 2020

Dealership Rating
Employee Rating

We purchased our VW online from Frankman, and Robby dealt with us from start to finish. He was easy to work with, we agreed on a price quickly that was fair, and what we received was just what we expected! More

by Wnan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

November 11, 2020

Dealership Rating
Employee Rating

I was disappointed in the lack of communication after the sale. Had to follow up several times to get my title paperwork. Otherwise very good experience. More

by cody.severson
Recommend Dealer
Yes

August 01, 2020

Dealership Rating
Employee Rating

Very accommodating, and friendly to work with. Went above and beyond to answer all my questions in a timely manner, and made sure all my concerns were acknowledged. Didn't hesitate to fulfill any requests I More

by b.space.mau
Recommend Dealer
Yes
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