Robby Michael

I just know I didn’t get my oil changed one time when I took my car here for an oil change and to have my stereo looked at/reset so that it would hopefully work properly . I made a complaint about it and w took my car here for an oil change and to have my stereo looked at/reset so that it would hopefully work properly . I made a complaint about it and was assured it was changed and seen on camera. Oil doesn’t go from a clear amber color to a dark brown driving down the street. So I think they just forgot to change my oil because the meter was also not reset.(so I reset it myself after Robbie assured me that he believed it was changed and saw it on camera(which could of just been them resetting my battery for the stereo). When I went to change my air filter a couple weeks ago, I checked my oil (the indicator was at 60%) and My oil was already a little low on the dipstick and I don’t drive spirited enough for the turbo to be using that much oil. So I got an oil change at Valvoline last time. Honestly I love Honda. I just feel like if I come for one thing it’ll be fixed, but if I get multiple tasks done at a time it isn’t always done or something is forgotten. Not trying to xxxxx or anything like that just want to keep my car in good shape, and not have to use the warranty.(I can’t have my warranty voided because of a service department I stay on top of all my stuff and keep all my records. I will continue to bring my car to Honda for repairs just know that it hasn’t always been 100%. Really just want to regain my trust with Honda. I like coming to you guys I’m not mad at anyone and I know mistakes happen. But I’ve always changed my own oil and done work to my car before buying a brand new car. I Just don’t want to have to worry about stuff like this or worry about my cars health or if my warrnaties gonna be voided and it’s not my fault. I get sometimes stuff like this happens. I commute to work so my car super built into my lifestyle. Thanks for listening. And I will be coming into get my car serviced by you guys just need to regain a little trust back Before i recommend others. More

by bmeekstr88 Verified Customer Verified Customer

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Very friendly courteous and helpful. I like working and scheduling with Mark S. For getting all my service work at sharp honda I like working and scheduling with Mark S. For getting all my service work at sharp honda More

by billiii3 Verified Customer Verified Customer

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Mark and Robbie are great and courteous and helpful. Hope they are there a long time Hope they are there a long time More

by WISMANS Verified Customer Verified Customer

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Robbie uncovered an inadvertent staff error, fixed it and made sure my car was fixed, too. Mistakes are unfortunate but they happen. The difference between Sharp Honda & the others is responsible leadership made sure my car was fixed, too. Mistakes are unfortunate but they happen. The difference between Sharp Honda & the others is responsible leadership that puts the customer first. More

by susaneff Verified Customer Verified Customer

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Always friendly and informative. Very helpful with my limited mobility issues. No pressure to buy additional items. Very helpful with my limited mobility issues. No pressure to buy additional items. More

by agan96 Verified Customer Verified Customer

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The Pilot they worked on is 17 years old and it came out cleaner than when it went in for timing belt and water pump replacement. Excellent work. cleaner than when it went in for timing belt and water pump replacement. Excellent work. More

by gtnw321 Verified Customer Verified Customer

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Courteous. Clean. Very good at keeping me apprised of needed work and costs. Love the shuttle. Clean. Very good at keeping me apprised of needed work and costs. Love the shuttle. More

by ceterry Verified Customer Verified Customer

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We really appreciated Jillian’s help in choosing our 2025 CRV EXL. I have already texted her with questions that she responds to quickly. She encourages me to reach out anytime I need something. This is t CRV EXL. I have already texted her with questions that she responds to quickly. She encourages me to reach out anytime I need something. This is the 4th car we have purchased from Sharp Honda and are very happy with the staff and dealership. More

by cpaige10 Verified Customer Verified Customer

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Great service, very helpful. Wouldn't take my Honda anywhere else for service, good job! Wouldn't take my Honda anywhere else for service, good job! More

by williamdaddy51 Verified Customer Verified Customer

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Consistently excellent customer service. Appreciate NOT being pressured to upsell. Just honest information so I can make an informed decision. Appreciate NOT being pressured to upsell. Just honest information so I can make an informed decision. More

by gatdeb Verified Customer Verified Customer

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