Robby Mardis

Jake Sweeney Chrysler Jeep Dodge responded

Hi Daniel, thank you for the wonderful 5-star review, as we always strive to provide the best and most efficient automotive care possible here at Jake Sweeney Chrysler Jeep Dodge Ram! We are absolutely thrilled to hear that your vehicle recall was done sooner than expected and that our professional team provided an easy, smooth transition from start to finish. We truly appreciate you trusting our dealership to take care of your vehicle, and we look forward to seeing you again for your next scheduled maintenance visit!

Jake Sweeney Chrysler Jeep Dodge responded

Hi vickeyb1962, thank you for sharing your feedback! We highly value our customers and would appreciate the opportunity to learn more. Would you please reach out to our General Manager, Gary Allen, directly at (513) 572-3221 for a follow-up?

Jake Sweeney Chrysler Jeep Dodge responded

Hi Nima, thank you so much for the fantastic 5-star review! At Jake Sweeney Chrysler Jeep Dodge Ram, we always strive to provide the best automotive experience possible, so we are absolutely thrilled to hear that you received excellent customer service. We take a lot of pride in being a great car service in town that our neighbors can rely on, and we are so glad our team could take such good care of your Jeep! Thank you for trusting us with your vehicle, and we look forward to seeing you again for your next scheduled service visit!

Jake Sweeney Chrysler Jeep Dodge responded

Hi Allyson, thank you so much for the fantastic 5-star review and for your continued loyalty since purchasing your Jeep with us! At Jake Sweeney Chrysler Jeep Dodge Ram, we always strive to provide the best automotive experience possible, so we are absolutely thrilled to hear that our service team has consistently taken care of your needs. We completely agree that Victoria is top notch! Having amazing and dedicated team members like her is what makes our service department so special, and we are so proud that you view her as a valuable asset to the team. We will be sure to pass your kind words along to Victoria—she will be so happy to know she made such a positive impact. Thank you for trusting us with your Jeep, and we look forward to seeing you again for your next scheduled service visit!

Jake Sweeney Chrysler Jeep Dodge responded

We're truly sorry to hear about your negative experiences with our service department. This doesn't align with the standard of customer care that we aim to provide, and it's concerning to hear of these issues persisting for eight months without resolution. Please reach out to us so we can further discuss your concerns and see how we can rectify this situation. Thank you, The Team at Jake Sweeney Chrysler Jeep Dodge Ram - (513) 572-3221

Jake Sweeney Chrysler Jeep Dodge responded

We’re glad to hear you’re happy with our service, even with a bit of a wait! We look forward to serving you again at Jake Sweeney Chrysler Jeep Dodge Ram.

Jake Sweeney Chrysler Jeep Dodge responded

Thank you for your continued trust in our team! We will share your kind words with Ashley. We look forward to serving you again. See you next time at Jake Sweeney Chrysler Jeep Dodge Ram!

Jake Sweeney Chrysler Jeep Dodge responded

Your feedback means the world to us! Thank you for choosing Jake Sweeney Chrysler Jeep Dodge Ram and for sharing your experience. We look forward to seeing you again down the road.