Remi Batchelor

Jake Sweeney Chrysler Jeep Dodge responded

Hi Michael, thank you so much for the stellar 5-star review and recommendation, as our primary goal is always to deliver the absolute best, most accommodating, and dedicated care every time you visit Jake Sweeney Chrysler Jeep Dodge Ram! We are thrilled to hear that Remi went above and beyond to manage your Alfa Romeo recall service by sourcing a replacement part from a sister dealership, offering a loaner vehicle for your drive back to Columbus, and completing your repairs on time as promised. Our entire dedicated sales, finance, certified service, and parts family sends our warmest thanks for traveling down to see us and for your high endorsement of Remi, and we look forward to keeping you driving happily for all the miles ahead!

Jake Sweeney Chrysler Jeep Dodge responded

Hola Julieth, ¡muchas gracias por tu excelente reseña de 5 estrellas y recomendación, ya que nuestro objetivo principal es siempre brindar la mejor atención, amable y rápida en cada una de tus visitas a Jake Sweeney Chrysler Jeep Dodge Ram! Nos alegra enormemente saber que la amabilidad de nuestro personal y la rapidez de nuestro servicio hacen que siempre elijas volver con nosotros. Nuestra dedicada familia de ventas, financiamiento, servicio certificado y repuestos te envía un sincero agradecimiento por tu lealtad y confianza, ¡y esperamos seguir cuidando de ti y de tu vehículo durante muchos kilómetros más!

Jake Sweeney Chrysler Jeep Dodge responded

Hi Caren, thank you so much for the stellar 5-star review and for sharing your experience, as our primary goal is always to deliver the absolute best, most consistent automotive care here at Jake Sweeney Chrysler Jeep Dodge Ram! We are thrilled to hear that Remi and Aaron consistently make sure that you and your vehicles are completely taken care of during every visit to our service department. Our entire dedicated sales, finance, and certified service family is incredibly proud of Remi and Aaron for earning your continued trust, and we look forward to keeping all of your vehicles running smoothly for all the miles ahead!

Jake Sweeney Chrysler Jeep Dodge responded

Hi lksingerMaineLady, thank you so much for the 5-star review, as our primary goal is always to deliver the best and most convenient express maintenance experience here at Jake Sweeney Chrysler Jeep Dodge Ram! We are absolutely thrilled to hear that our professional team listened closely to your needs, performed a thorough oil and tire checkup without requiring a prior appointment, and made sure you received all eligible discounts while relaxing in our comfortable waiting area. Our General Manager, Gary Allen, along with our entire certified service department, sincerely appreciates your wonderful feedback, and we look forward to keeping your vehicle running beautifully at your next scheduled maintenance visit!

Jake Sweeney Chrysler Jeep Dodge responded

Hi Daniel, thank you for the wonderful 5-star review, as we always strive to provide the best and most efficient automotive care possible here at Jake Sweeney Chrysler Jeep Dodge Ram! We are absolutely thrilled to hear that your vehicle recall was done sooner than expected and that our professional team provided an easy, smooth transition from start to finish. We truly appreciate you trusting our dealership to take care of your vehicle, and we look forward to seeing you again for your next scheduled maintenance visit!

Jake Sweeney Chrysler Jeep Dodge responded

Hi Sally, thank you for the wonderful 5-star review, as we always strive to provide the best automotive experience possible here at Jake Sweeney Chrysler Jeep Dodge Ram! We are absolutely thrilled to hear that Jeff was so professional and helpful, keeping you updated frequently and ensuring you felt completely comfortable while your vehicle was in our body shop. We truly appreciate your trust in our collision repair team, and we wish you many safe miles ahead!

Jake Sweeney Chrysler Jeep Dodge responded

Hi Nima, thank you so much for the fantastic 5-star review! At Jake Sweeney Chrysler Jeep Dodge Ram, we always strive to provide the best automotive experience possible, so we are absolutely thrilled to hear that you received excellent customer service. We take a lot of pride in being a great car service in town that our neighbors can rely on, and we are so glad our team could take such good care of your Jeep! Thank you for trusting us with your vehicle, and we look forward to seeing you again for your next scheduled service visit!

Jake Sweeney Chrysler Jeep Dodge responded

Hi Amy, we are very sorry to hear about your ongoing frustrations with our service department and the issues you've experienced during your recent visits. At Jake Sweeney Chrysler Jeep Dodge Ram, we always strive to provide the best automotive service experience possible. Waiting over two hours for a quick oil change is not the efficient standard we set for our team, and returning your car to you with greasy handprints all over it is completely unacceptable. We know how much you care about your vehicle, and our technicians should always treat it with the utmost respect and cleanliness. Since you mentioned this has happened more than once and there are other issues too lengthy to write out, we want to get to the bottom of this immediately. Please reach out to our GM, Gary Allen, directly at 513-782-1183. He would like to personally review your service history, discuss these recurring problems, and ensure we make things right for you. We hope to hear from you soon.

Jake Sweeney Chrysler Jeep Dodge responded

Thank you for the awesome review of Jake Sweeney Chrysler Jeep Dodge Ram! We appreciate you taking the time to review us and look forward to serving you in the future!

Jake Sweeney Chrysler Jeep Dodge responded

Thank you so much for your amazing five-star review. We are thrilled to hear you had a nice, easy process with Remi. Let us know if you need anything!