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Robb Reierson
Robb Reierson at Luther Family Buick GMC
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Robb Reierson

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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4.9
832 Reviews
4.9

832 Reviews

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832 Reviews of Robb Reierson

February 19, 2024

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Employee Rating

The Luther service team was fantastic. They listened to my issues, diagnosed the problem quickly, and had my truck fixed same day. Throughout the day they continually kept me updated. Outs More

by collins16
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Workmanship
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Recommend Dealer
Yes
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Feb 22, 2024

Luther Family Buick GMC responded

Thank you for leaving us this great review! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

December 07, 2023

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Wish they would have fixed my Bluetooth weeks ago when I was In there but I was blew off More

by Wesley.larson
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson

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Dec 07, 2023

Luther Family Buick GMC responded

I am very sorry to hear that you feel your needs were not met during your recent visit with us, Wesley. Your feedback will be reviewed with our team, and we would like to address any concerns you may still have. Feel free to contact me if you'd like to discuss this further. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

December 05, 2023

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Employee Rating

Charlie was the mechanic that rode with me. He found the problem right away and they were able to fix it and take care of it right away. The transport guys were wonderful. It was one of the bes More

by RANKINBARTELS
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson

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Dec 06, 2023

Luther Family Buick GMC responded

We are truly grateful for this awesome review! I am thrilled that Charlie was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

December 01, 2023

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Very professional Timely thorough and timely responsive communication is very good and very helpful Thank you More

by John.Richman3
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson

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Dec 02, 2023

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

December 01, 2023

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Good to work with. Good communication about the work to be performed. Work was done in a timely fashion. More

by bv
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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Dec 04, 2023

Luther Family Buick GMC responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

November 30, 2023

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Employee Rating

They did a very good job at addressing and repair the issues. I was very pleased with the service. More

by b.oas841
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson

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Nov 30, 2023

Luther Family Buick GMC responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

November 26, 2023

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Employee Rating

Very courteous and great service! Would definitely do business there again. Everything was done as expected More

by Youthfulglow20
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson

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Nov 29, 2023

Luther Family Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

November 26, 2023

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Employee Rating

Fast, easy to get checked it. Service was done in an efficient and timely manner. More

by SAM@HAPPY-HARRYS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Gertz

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Nov 29, 2023

Luther Family Buick GMC responded

Thank you for this amazing review! I really appreciate your business, Sam! Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

November 26, 2023

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Employee Rating

Perfect timing before Winter great service and Professional Services Thank you I appreciate your quality service Happy Holidays More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 29, 2023

Luther Family Buick GMC responded

I appreciate you working with our service department to keep your vehicle in tip-top shape, Cindy. Please don't hesitate to call if I can help with anything at all. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

Nov 26, 2023

Cindy responded

Thank you again Rob for keeping my car Happy

Nov 26, 2023

Cindy responded

Rob does a Professional job and really relates to people’s needs Thanks again Rob

November 20, 2023

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Employee Rating

The dealership Was easy to work with and addressed all of my concerns. Great Service. More

by minicrow03
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson

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Nov 22, 2023

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

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