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Rob Upchurch
Refer Me
26 Reviews
Dealership Experience
16 yrs, 11 mos
Industry Experience
28 yrs, 5 mos
Languages Spoken
English
26 Reviews
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26 Reviews of Rob Upchurch
August 03, 2024
The salesman was fun to work with I’ve worked with him before I think we came to a fair price on the vehicle before I think we came to a fair price on the vehicle More
by JUNIORJORG
Verified CustomerOther Employees Tagged: Heidi Burns, Thomas James, Adrienne Cross, Wagner Harrigan, Brian Weston
August 03, 2024
Tyler has been very patient and did not pressure me which ensured that I came back to purchase this vehicle 2 months later. Once there he knew what I wanted and I bought the first GMC Terrain Denali. Car is ensured that I came back to purchase this vehicle 2 months later. Once there he knew what I wanted and I bought the first GMC Terrain Denali. Car is fabulous. So happy. More
by ASTRINGHAM69
Other Employees Tagged: Eiji Pollard, Jordan Smith, Tyler Holtzman
May 16, 2024
Sales person Sean didn't know the tow capacity accurately. He said the dealer add on tow package was the same as the factory tow package, other than the towing app. Fact is that the factory tow is accurately. He said the dealer add on tow package was the same as the factory tow package, other than the towing app. Fact is that the factory tow is rated at 7700 lbs, dealer installed hitch is rated at 3500 lb. My trailer is about 5000 lb. I ended up purchasing a vehicle that I couldn't use to tow my trailer. I notified Sean 3 hours after delivery that this truck does not work for me. He said he'd make it right, but couldn't. His manager Bryan also said he would make it right. Offered me an upsell to a 4WD vehicle that I didn't want. Called Rob, he also said he would make it right. Went in to "make it right", and HB GMC offered upsell of a truck with a difference of $10K (!) in the total price of the deal. I know that AZ law does not require them to take the vehicle back, but neither does it prevent them from doing the right thing. I asked for a return or swap in writing less than 24 hours after purchase. Buyer beware, especially if anyone says they are going to "make it right". More
by PAULPFAFFENBERGER
Other Employees Tagged: Heidi Burns, Brandon Warwick , Sean Lindsay, Bryan (internet sales manager)
May 01, 2024
This is our 9th vehicle bought from Henry Brown. We will also come back because of there superior service and support. We will also come back because of there superior service and support. More
by WOMBAT4403
Other Employees Tagged: Joe Stenz, Brandon Warwick, Eiji Pollard, Dwayne Champion
December 27, 2023
Rob Upchurch, just called me to give me an update about processing the vehicle ownership to the DMV. He really didn’t have to do it, but he’s such an outstanding all-pro person and continued his great help processing the vehicle ownership to the DMV. He really didn’t have to do it, but he’s such an outstanding all-pro person and continued his great help. What a valuable asset Rob is to Henry brown dealership/family!!!. Thank you again Rob and happy new year, udi Katz More
by Uk
Other Employees Tagged: Nick Cavalliero
October 17, 2023
Great experience with purchase and delivery. Online deal with home delivery and trade. Easy financing Online deal with home delivery and trade. Easy financing More
by STANCOVINGTON12
Other Employees Tagged: Rigo Ramirez, Eiji Pollard, Butch Shearer
June 10, 2023
I really enjoyed working with Aaron Upchurch. Big selection, great prices and selection to vehicles to choose from. Big selection, great prices and selection to vehicles to choose from. More
by JVA1981
Other Employees Tagged: Eiji Pollard , Aaron Upchurch
March 07, 2023
This place is a great place to get a vehicle from thanks to everybody that helped to everybody that helped More
by TIM.TICHY
Other Employees Tagged: Keven Richardson, Heidi Burns, Linda Stanek, Thomas James, Nick Cavalliero, Connie Weaver , Aaron Upchurch
March 01, 2023
A pleasure to deal with. ...fast and fair and courteous. Salesman and manager were top notch. ...fast and fair and courteous. Salesman and manager were top notch. More
by ROEDLRJ
Other Employees Tagged: Rigo Ramirez, Joe White
October 06, 2022
Came through with what we had wanted and requested on a hard to find Canyon. hard to find Canyon. More
by DEKELLEY
Other Employees Tagged: Rickie Bauman , Joel Price
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