Rob Tong
Rob Tong at Great Lakes Toyota
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Rob Tong

Product Knowledge Expert

Great Lakes Toyota

920 Plaza St
Findlay, OH 45840

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4.9
15 Reviews
4.9

15 Reviews

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15 Reviews of Rob Tong

March 29, 2025

Dealership Rating
Employee Rating

Great Lakes Toyota provided a friendly environment, and Rob was very helpful in answering all of my questions about purchasing my vehicle. The entire process was straightforward and convenient. More

by Tyler Tauscher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emily Brown , Christopher White (5-stars)

February 28, 2025

Dealership Rating
Employee Rating

Rob Tong is a very good salesman. He workrd with me and was very upfront and forward. He helped me to get the best deal. Thank you Rob! More

by Scottswitzer12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Lucius

Feb 28, 2025

Great Lakes Toyota responded

We're delighted to hear that Rob provided you with excellent service and helped secure a great deal at Great Lakes Toyota. Thank you for sharing your experience!

January 23, 2025

Dealership Rating
Employee Rating

They have the best customer service. Vehicle is always ready when they say it will be. More

by KWICK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Chaudron, Noah Courtney

Jan 24, 2025

Great Lakes Toyota responded

We're happy to hear that our customer service and timely vehicle readiness continue to meet your expectations at Great Lakes Toyota. We look forward to serving you again! Have a great ride!

December 30, 2024

Dealership Rating
Employee Rating

The service people are always friendly, and the work is done quickly and efficiently. The waiting room is clean and comfortable. More

by SHYIONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2024

Great Lakes Toyota responded

We're delighted to hear that you enjoyed the friendly service and comfortable waiting area at Great Lakes Toyota. Thank you for sharing your experience with us!

November 07, 2024

Dealership Rating
Employee Rating

Charly was very nice. Helped us right away, brought the car up front. He was very kind I would highly recommend him to anyone. More

by stadlers4
Purchase Time
Recommend Dealer
Yes
Nov 08, 2024

Great Lakes Toyota responded

Thank you for the wonderful feedback! We're delighted to hear that Charly provided such attentive service at Great Lakes Toyota. We appreciate your recommendation and look forward to assisting you again in the future!

September 07, 2024

Dealership Rating
Employee Rating

I’ve been very impressed with the Great Lakes Toyota Subaru staff. Noah Courtney is very knowledgeable about our Subaru. Rob Tong has answered all of my inquiries about my Tundra and Michelle Tong gre More

by JAYEDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Chaudron, Noah Courtney , Lindsey - service department

August 27, 2024

Dealership Rating
Employee Rating

Rob Tong was wonderful! He spent a long time with us and was full of useful information. More

by JSHADLE
Recommend Dealer
Yes

August 25, 2024

Dealership Rating
Employee Rating

Rob has always been good to work with. I got a Subaru, Forester in a very timely manner. More

by JRSGEARS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kyle Stanley, Jose Esnard

June 04, 2024

Dealership Rating
Employee Rating

Service department was always prompt in answering calls. Unfortunately I did not get practical help when needed. I had to make several calls to get the car to the dealership. Mr Chuck Taylor was helpful in More

by drabasu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsay at parts was helpful to some extent. But Charles Taylor was most helpful.

May 22, 2024

Dealership Rating
Employee Rating

Purchased last three cars from them. Dealt with Rob Tong each time. Would definitely reach out to him when in need of another vehicle. More

by SANNA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Courtney

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