Rob Tong
Rob Tong at Great Lakes Toyota
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Rob Tong

Product Knowledge Expert

Great Lakes Toyota

920 Plaza St
Findlay, OH 45840

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4.9
11 Reviews
4.9

11 Reviews

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11 Reviews of Rob Tong

November 07, 2024

Dealership Rating
Employee Rating

Charly was very nice. Helped us right away, brought the car up front. He was very kind I would highly recommend him to anyone. More

by stadlers4
Purchase Time
Recommend Dealer
Yes
Nov 08, 2024

Great Lakes Toyota responded

Thank you for the wonderful feedback! We're delighted to hear that Charly provided such attentive service at Great Lakes Toyota. We appreciate your recommendation and look forward to assisting you again in the future!

September 07, 2024

Dealership Rating
Employee Rating

I’ve been very impressed with the Great Lakes Toyota Subaru staff. Noah Courtney is very knowledgeable about our Subaru. Rob Tong has answered all of my inquiries about my Tundra and Michelle Tong gre More

by JAYEDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Chaudron, Noah Courtney , Lindsey - service department

August 27, 2024

Dealership Rating
Employee Rating

Rob Tong was wonderful! He spent a long time with us and was full of useful information. More

by JSHADLE
Recommend Dealer
Yes

August 25, 2024

Dealership Rating
Employee Rating

Rob has always been good to work with. I got a Subaru, Forester in a very timely manner. More

by JRSGEARS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kyle Stanley, Jose Esnard

June 04, 2024

Dealership Rating
Employee Rating

Service department was always prompt in answering calls. Unfortunately I did not get practical help when needed. I had to make several calls to get the car to the dealership. Mr Chuck Taylor was helpful in More

by drabasu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsay at parts was helpful to some extent. But Charles Taylor was most helpful.

May 22, 2024

Dealership Rating
Employee Rating

Purchased last three cars from them. Dealt with Rob Tong each time. Would definitely reach out to him when in need of another vehicle. More

by SANNA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Courtney

May 13, 2024

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Employee Rating

Dan is remarkable, as is the whole service staff. We have had some challenging and unusual service issues over the years, and Dan helped us through one of the most challenging. He is great about comm More

by Andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 08, 2024

Dealership Rating
Employee Rating

I’ve purchased two vehicles from Great Lakes (formerly LaRiche Toyota) and I’ve always had a great experience. The sales people are knowledgeable and respectful and I’ve never felt pressured. I anticipate More

by combsck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: LANCE STILL

April 04, 2024

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Employee Rating

Everyone involved with getting me a new vehicle to suit my needs was great! Service was fast and extremely friendly atmosphere! More

by RATDOG1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Stanley, Eddie Black

March 18, 2024

Dealership Rating
Employee Rating

Easy in and out. The text from service as to the status is convenient and appreciated. Each service tech is friendly and responsive. The final wash is a very nice tou More

by yogibruce
Recommend Dealer
Yes

Other Employees Tagged: Jose Esnard, Dan Chaudron , Lindsey in service

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