Rob Tong
Rob Tong at Great Lakes Subaru
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Rob Tong

Product Knowledge Expert

Great Lakes Subaru

920 Plaza St
Findlay, OH 45840

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4.9
64 Reviews

I was born and raised here in Findlay, Ohio. In the last 40 years I have held positions in all aspects of the automotive industry. This would include titles such as sales manager, parts and even service. Most people know that I enjoy local history and I'm very active in the community when it comes to related programs and that such. I spent over 20 years as a board member with our local historical museum. I am also the administrator of "Love Findlay History" on facebook which literally has thousands of followers. I am true animal lover and have three large dogs and several cats at my house. Please give me the opportunity to help you out with any of your automotive needs. I will certainly be there for you.

Dealership Experience

34 yrs, 8 mos

Industry Experience

41 yrs, 4 mos

Specialties & Trainings

New and Used Sales, Service Manager, Customer Relations Manager

4.9

64 Reviews

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64 Reviews of Rob Tong

April 17, 2025

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Employee Rating

I had the pleasure of working with a very polite and knowledgeable gentleman. He found a vehicle I fell in love with and was able to answer any questions I had. I bought that vehicle and if the occasi More

by pdmspi
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Apr 18, 2025

Great Lakes Subaru responded

We're delighted to hear that you had such a positive experience with Rob and the team at Great Lakes Subaru! It's wonderful knowing they helped you find a vehicle you love. Thank you for choosing us, and we look forward to assisting again in the future!

March 24, 2025

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Wonderful people who work hard for their customer satisfaction. This is our seventh vehicle from this dealership which speaks volumes! More

by sdwhite57
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Chris White

Mar 25, 2025

Great Lakes Subaru responded

Thank you for your continued trust in Great Lakes Subaru! We're delighted to know our team consistently meets your expectations. Here's to many more great experiences with us!

March 14, 2025

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A pleasure. Very friendly / courteous service staff. Informative, knowledgeable and customer sensitive. All work completed in timely fashion. More

by KILLBURNGUITARS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eddie Black, Kyle Stanley , Lindsey in service department.

Mar 14, 2025

Great Lakes Subaru responded

Thank you for sharing your experience with us at Great Lakes Subaru! We're delighted to hear that our service staff provided friendly and efficient assistance. We appreciate your support and look forward to serving you again in the future!

February 15, 2025

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Excellent salesmanship and service. They were very helpful and informative, helping me learn the ins and outs of my new car. More

by dledel617
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Feb 17, 2025

Great Lakes Subaru responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Great Lakes Subaru provided excellent service. Enjoy your new car, and feel free to reach out if you have any more questions!

February 09, 2025

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Courteous, informative, not pushy. Willing to listen to concerns. Willing to address all questions. Making sure I was satisfied with the new vehicle. More

by COOP6434
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kyle Stanley

Feb 10, 2025

Great Lakes Subaru responded

We're delighted to hear that our team at Great Lakes Subaru provided a courteous and informative experience for you. It's great to know they addressed all your questions and ensured satisfaction with your new vehicle. Thank you for sharing this feedback!

January 25, 2025

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good service friendly staff threw out dealership clean facilities good snacks comfortable seating in wait area More

by SUEZYQ
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Recommend Dealer
Yes
Jan 27, 2025

Great Lakes Subaru responded

Thank you for sharing your experience with us at Great Lakes Subaru! We're delighted to hear that our friendly staff and comfortable facilities made your visit enjoyable. We appreciate the feedback and look forward to welcoming you back soon!

January 03, 2025

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My car was ready when promised and Rob Tong was extremely knowledgeable anout the car inside and out. He followed-up to make sure I was happy. More

by Siameselover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 04, 2025

Great Lakes Subaru responded

Hi! We're delighted to hear that Rob provided such knowledgeable service and ensured your satisfaction at Great Lakes Subaru. Thank you for sharing this positive experience!

December 03, 2024

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The service technician I was working with was very prompt and courteous upon my arrival to drop off my truck. More

by TERRIE0
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Workmanship
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Recommend Dealer
Yes
Dec 03, 2024

Great Lakes Subaru responded

We're delighted to hear that our team provided prompt and courteous assistance during your visit at Great Lakes Subaru. Thank you for sharing your experience with us!

November 29, 2024

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The service department was easy to work with in scheduling service . Chevk-in went smoothly and the waiting room was pleasant and well stocked with refreshments and searing with accommodations for More

by DB
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Noah

Nov 29, 2024

Great Lakes Subaru responded

Thank you for sharing your experience with us at Great Lakes Subaru! We're glad to hear that our service department made scheduling easy and provided a comfortable waiting area. We appreciate your patience regarding the timing, and we're happy the discount coupon was helpful. Looking forward to serving you again in the future!

November 05, 2024

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Employee Rating

Initially contacted the dealership online and was contacted quickly to answer my initial questions and set up a test drive. Staff was friendly and very helpful. More

by c-and-d-c
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michelle Gessner

Nov 05, 2024

Great Lakes Subaru responded

Hi! We're delighted to hear that our team at Great Lakes Subaru was prompt and helpful in setting up your test drive. Thank you for sharing your positive experience with us!

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