Rob Steiner
Rob Steiner at Heritage Toyota Owings Mills
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Rob Steiner

Sales Associate

Heritage Toyota Owings Mills

9801 Reisterstown Rd.
Owings Mills, MD 21117

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29 Reviews
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29 Reviews

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29 Reviews of Rob Steiner

July 03, 2024

Dealership Rating
Employee Rating

Rob listened to what I wanted and the information I had already obtained about buying a 2024 Camry LE Hybrid. He was able to get the vehicle that I wanted in a reasonably short time, given the situation i More

by hksanders
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Finance person is not on list and no longer working with Heritage Toyota

Jul 04, 2024

Heritage Toyota Owings Mills responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

January 24, 2024

Dealership Rating
Employee Rating

We have been working with Rob for years and he has always worked hard to make us happy 😊 More

by joesohn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erika Hodge

Jan 26, 2024

Heritage Toyota Owings Mills responded

Hi Joesohn, thank you so much for your feedback! Rob will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 08, 2022

Dealership Rating
Employee Rating

I ended up connecting with Rob after purchasing 3 Toyotas from Heritage (for the brand, not dealership customer service) over the course of several years. After having issues with follow up when trying to re More

by robyn1173
Customer Service
Friendliness
Price
Recommend Dealer
Yes

February 28, 2020

Dealership Rating

Rob is a great dealer, and I had wonderful experience at Heritage Toyota. I recommend that you ask for Rob when yo come to Heritage. More

by tsellis0523
Recommend Dealer
Yes
Mar 01, 2020

Heritage Toyota Owings Mills responded

Thanks for your great review, and for giving our dealership such a high star rating! If you have any additional questions, we will be more than happy to assist you! Safe travels!

February 14, 2020

Dealership Rating
Employee Rating

Rob is an excellent dealer and glad I came to Toyota got the car I wanted good quality service with Rob. Recommend him for any one looking to by a car and I shall. Thank you Rob and will stop by just to say More

by K. Boyd
Recommend Dealer
Yes

Other Employees Tagged: Denise Smith , Carlos Guzman

Feb 17, 2020

Heritage Toyota Owings Mills responded

Boyd, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

January 28, 2020

Dealership Rating
Employee Rating

Rob was great to deal with in buying a new car and facilitating trade in as well! Made the process about as painless as it can get and helped to make sure it was affordable and the best car for me! Th More

by Nsaag5
Recommend Dealer
Yes

Other Employees Tagged: Alex Sandoval

Jan 28, 2020

Heritage Toyota Owings Mills responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

December 24, 2019

Dealership Rating
Employee Rating

Good Experience to buy a Toyota I dealt with Rob first time three years ago when I leased a Highlander. He was very good and helped me to get a good deal. This year, when lease expir More

by Stelian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Carlos Guzman

Jan 05, 2020

Heritage Toyota Owings Mills responded

Stelian, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership! Safe travels!

October 22, 2019

Dealership Rating
Employee Rating

A great dealership to purchase a car I purchase cars every couple of years and the only place I do this is at Heritage Toyota , Owings Mills and the only dealer I buy from is Rob Steiner. More

by raronowitz@comcast.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 24, 2019

Heritage Toyota Owings Mills responded

Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Toyota Owings Mills. If you have any further questions, please don't hesitate to reach out. Take care.

July 02, 2019

Dealership Rating
Employee Rating

Rob Steiner is a treasure Too many salespeople nowadays don’t listen to what their customers are telling them. We are telling you how to sell us a car! Rob gets this. He found More

by Sasson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Levi Lafferty , Will Brown, Carlos Guzman

Jul 04, 2019

Heritage Toyota Owings Mills responded

Hello, we are glad we could help! We can't wait to see you again, have a great day. Take care!

August 12, 2018

Dealership Rating
Employee Rating

Easy to deal with Someone had recommended Rob Teiner to me. I felt very comfortable dealing with him. He did not have to convince me to buy a Toyota as we have driven More

by Msr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2018

Heritage Toyota Owings Mills responded

Thanks for your kind words and recommendation! If you have any further questions, please give us a call. We're always happy to help!

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