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Rob Smith
Rob Smith at Wood Nissan Lee's Summit

Rob Smith

Service Advisor

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.9
371 Reviews
4.9

371 Reviews

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371 Reviews of Rob Smith

September 25, 2025

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My experiences with this dealership have always been very positive. Jack and Rob have always taken excellent care of me and communicate well. More

by Tennis girl
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Recommend Dealer
Yes

Other Employees Tagged: Steve Cobb, Jack Spence

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September 17, 2025

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Very kind and courteous. Honest and professional as well. Hard to find in a dealership. I drive 40 minutes to be at that particular dealership. More

by trees.tiffany
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Recommend Dealer
Yes

Other Employees Tagged: Jack Spence, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Sep 18, 2025

Wood Nissan Lee's Summit responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 30, 2025

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Wood Nissan did an excellent job with my Nissan Kicks. Everything was explained in great detail. More

by angie.rhoads
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Recommend Dealer
Yes

Other Employees Tagged: Jack Spence, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Sep 04, 2025

Wood Nissan Lee's Summit responded

That’s fantastic to hear! We’re glad our team took great care of your Kicks and made sure everything was explained clearly. Thanks for sharing your experience with us, we’ll be here anytime you need us!

August 28, 2025

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Very quick reliable service. I’ve been going to them for over a decade and any issues I’ve had they have quickly remedied. Although I wish they would go back to using gloves when More

by Badwolfkc93
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Recommend Dealer
Yes
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Sep 01, 2025

Wood Nissan Lee's Summit responded

Thank you for being such a loyal customer over the years, we truly appreciate your trust in us. I’m so sorry to hear about the condition of your steering wheel after your last visit. That’s not the standard of care we expect from our team, and I’ll be addressing it right away. We want you to feel confident that both your vehicle and your experience are handled with care. Thank you for pointing this out, and for continuing to choose us, we’ll make sure it’s right moving forward.

August 27, 2025

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Service was done in timely manner and staff was very friendly! Would recommend this dealership! More

by jennyburris
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Spence, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Aug 29, 2025

Wood Nissan Lee's Summit responded

Thank you for the kind words! We’re thrilled to hear you had a timely service experience and felt well taken care of by our team. We really appreciate your recommendation!

August 26, 2025

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I got scheduled for an oil change very quickly. Very easy process to check in. More

by davenkc
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Recommend Dealer
Yes
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Aug 29, 2025

Wood Nissan Lee's Summit responded

Thank you for your feedback! We’re glad the scheduling and check-in process was quick and easy for you. We appreciate you choosing us and look forward to your next visit!

August 25, 2025

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Rob, thank you so much for working me in and fixing my tire! Gives me great peace of mind knowing the tire is ok & safe to drive with. Keep up the good work! More

by rambler.calico2l
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Recommend Dealer
Yes
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Aug 27, 2025

Wood Nissan Lee's Summit responded

That’s awesome to hear! We’re so glad Rob could get you in quickly and take care of that tire for you, it’s all about keeping you safe and giving you peace of mind on the road. Thanks for sharing, and we’ll be here anytime you need us!

August 22, 2025

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Top notch dealership and service dept. Easy to make appointments online and vehicle was taken in on time without a long wait in the waiting area. More

by mhill7921
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Recommend Dealer
Yes
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Aug 24, 2025

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We’re thrilled to hear that scheduling was easy and that your visit went smoothly without a long wait. Our team works hard to make the process as seamless as possible, and it’s great to know we hit the mark for you. We look forward to seeing you next time!

August 22, 2025

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Service was fast and efficient. Was Nice to be in and out in 30 minutes. More

by cjdimarco923
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Spence, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Aug 25, 2025

Wood Nissan Lee's Summit responded

We’re so glad we could get you in and out quickly! Fast and efficient service is what we strive for, and it’s great to hear your visit went so smoothly. Thanks for sharing your experience!

August 22, 2025

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It was clean, friendly people, professional, polite. Was satisfied with help we received . Will go back. More

by King1234.cv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Spence, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Aug 25, 2025

Wood Nissan Lee's Summit responded

We’re so glad to hear you had a great experience with our team! Clean, professional, and friendly is exactly what we strive for, and it’s wonderful to know you felt well taken care of. Thank you for your kind words—we look forward to seeing you again!

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