Rob Smith
Rob Smith at Wood Nissan Lee's Summit
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Rob Smith

Service Advisor

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.9
260 Reviews
4.9

260 Reviews

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260 Reviews of Rob Smith

April 18, 2025

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Good communication and they got everything done as expected and on time. Very simple process. More

by AEH
Recommend Dealer
Yes

April 17, 2025

Dealership Rating
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Ron the Service Manager was extremely nice and helpful. I would recommend Wood Nissan for all your service. More

by Shoemoon
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Recommend Dealer
Yes

April 16, 2025

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Treated with the upmost respect. Very professional. Washed my car right after service. Nice touch be treated with respect More

by Jodi
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Recommend Dealer
Yes
Apr 18, 2025

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We're thrilled to hear you felt respected and well taken care of—that's exactly the experience we aim to deliver every time. And hey, nothing like a freshly washed car to top off a great visit, right? We truly appreciate you choosing us and look forward to seeing you again!

April 15, 2025

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The service department is knowledgeable and personable! ! They always go the extra mile with scheduling our maintenance since we live 40 miles away and loan us a car. The dealership we bought our Nissan M More

by keri.morrissey
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Recommend Dealer
Yes

Other Employees Tagged: Kolten Ferrier

Apr 18, 2025

Wood Nissan Lee's Summit responded

This made our day—thank you! We know how much of a leap it can be to try a new dealership, especially after a not-so-great experience elsewhere, so we're honored you gave us a shot. Our service team works hard to go the extra mile (literally and figuratively!), and we’re so glad that’s coming through. We’ll keep aiming for that 10 out of 10 every time you visit. See you next time—loaner ready and waiting!

April 15, 2025

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I have always received excellent service. Everyone is kind and they inspect my car to make sure everything is working properly. I would highly recommend Wood Nisaan to purchase your next vehi More

by srobeen9
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Recommend Dealer
Yes
Apr 18, 2025

Wood Nissan Lee's Summit responded

We’re so grateful for your kind words and your continued trust in us! Our team takes pride in making sure both you and your vehicle are well taken care of, every time. Thanks for the recommendation—it truly means a lot. We’ll be here whenever you need us, whether it’s service or your next ride!

April 11, 2025

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Quality service in a timely manner. Very kind and helpful customer service! Always have a great experience here. More

by lindseyslaughter93
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Recommend Dealer
Yes
Apr 15, 2025

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We’re thrilled to hear you consistently have a great experience with us. Providing quality service with a helpful attitude is exactly what we aim for, and it's awesome to know it's shining through. We truly appreciate your continued support and look forward to your next visit!

April 11, 2025

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They did a great job getting my oil and transmission fluid changed today. I appreciate everyone I came in contact with. More

by Susie
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Recommend Dealer
Yes
Apr 14, 2025

Wood Nissan Lee's Summit responded

We’re so glad to hear everything went smoothly with your oil and transmission service today! Our team works hard to make every visit a great one, and it means a lot to know you felt that from everyone you interacted with. Thanks for the awesome feedback—we appreciate you just as much!

April 10, 2025

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I have never had a bad experience with any of the knowledge staff and service is always quick! More

by brentzweifel
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Recommend Dealer
Yes
Apr 14, 2025

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We love hearing that our team consistently delivers a great experience—and fast, too! We’ll be sure to pass the kudos along to the crew. Can’t wait to see you next time!

April 09, 2025

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Excellent and prompt service. Extremely professional and were quick to let me know issue with vehicle More

by seubert.family
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Recommend Dealer
Yes
Apr 11, 2025

Wood Nissan Lee's Summit responded

Thanks for the kind words! We're all about being upfront, professional, and getting things done right—and fast. Glad we could keep you in the loop and get your vehicle taken care of quickly. We appreciate you trusting us and hope to see you again (hopefully just for maintenance, not issues)!

April 08, 2025

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Felt very comfortable and thought I was being answered honestly with my questions It was a very personable visit and look forward to coming back More

by tjmoril
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Recommend Dealer
Yes
Apr 11, 2025

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We’re thrilled to hear you felt comfortable and got the honest answers you deserved—that’s exactly the experience we aim to provide. It was a pleasure having you in, and we’re already looking forward to your next visit. Don’t be a stranger!

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